ELITE DEFENSE SYSTEMS

★☆☆☆☆
  • 5695 STRATHMOOR DR

    ROCKFORD, IL 61107

    Map & Directions
  • 815-885-4758

About ELITE DEFENSE SYSTEMS

Details
Hours
Mon: 7:00 am-8:00 pm 8:00 pm-9:00 pm Tue - Thu: 7:00 pm-8:00 pm 8:00 pm-9:00 pm Sat:12:00 am-11:00 am 11:00 am-12:00 pm

Sports & Recreation

Sports & Recreation
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Dishonest and unscrupulous... simple as that. Matt Numrich, agreed to cancel our daughter's membership due to extenuating circumstances (she was struggling following a death in the family), but failed to cancel the automatic debits from my checking account and has subsequently failed to refund the money (over $500). He agreed in writing to cancel the membership, continued to take money and has failed to pay me back. That is theft!!! I have sent dozens of emails over several months and all I get are lame excuses. All he had to was honor his own agreement and refund the money. I would have understood a clerical error that resulted in the continued debts, but there is NO EXCUSE for failing to refund the money. Think twice about this before you enter into a membership... Is this the kind of person who will teach your child respect for others? Unlikely!!

1
★☆☆☆☆

Dishonest and unscrupulous... simple as that. Matt Numrich, agreed to cancel our daughter's membership due to extenuating circumstances (she was struggling following a death in the family), but failed to cancel the automatic debits from my checking account and has subsequently failed to refund the money (over $500). He agreed in writing to cancel the membership, continued to take money and has failed to pay me back. That is theft!!! I have sent dozens of emails over several months and all I get are lame excuses. All he had to was honor his own agreement and refund the money. I would have understood a clerical error that resulted in the continued debts, but there is NO EXCUSE for failing to refund the money. Think twice about this before you enter into a membership... Is this the kind of person who will teach your child respect for others? Unlikely!!

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I WAS TRICKED INTO SIGNING A ONE YEAR CONTRACT . I DID NOT KNOW I WAS SIGNING A CONTRACT I THOUGHT I WAS SIMPLY SIGNING UP FOR THE CLASS. THE INSTRUCTOR NEVER TOLD ME IT WAS CONTRACT. I ATTENDED THE FIRST MONTH OF CLASSES JUST FINE BUT GOT SICK THE SECOND MONTH AND STOPED SHOWING UP WHEN I CALLED THE INSTRUCTOR AND TOLD HIM I WOULD NOT BE ATTENDING ANYMORE (SINCE I DIDNT KNOW IT WAS A CONTRACT) THAT IS WHEN HE FINALLY TOLD ME WHAT I HAD SIGNED. NOT ONLY THAT BUT HE USED THE FIRST CHECK I HAD GIVEN HIM FOR PAYMENT TO TAKE MY SECOND MONTHS FEES OUT OF MY BANK ACCOUNT WITHOUT ME GIVING HIM PERMISSION TO DO SO. I HAVE TOLD HIM SEVERAL TIMES NOT TO CONTACT ME ABOUT THIS DEBT BECAUSE I FIND IT UNFAIR AND HE KEEPS ANNOYING ME. Overall Horrible experience make sure you read everything. The flier i came to the school to inquire with did not mention a contract either.

1
★☆☆☆☆

I WAS TRICKED INTO SIGNING A ONE YEAR CONTRACT . I DID NOT KNOW I WAS SIGNING A CONTRACT I THOUGHT I WAS SIMPLY SIGNING UP FOR THE CLASS. THE INSTRUCTOR NEVER TOLD ME IT WAS CONTRACT. I ATTENDED THE FIRST MONTH OF CLASSES JUST FINE BUT GOT SICK THE SECOND MONTH AND STOPED SHOWING UP WHEN I CALLED THE INSTRUCTOR AND TOLD HIM I WOULD NOT BE ATTENDING ANYMORE (SINCE I DIDNT KNOW IT WAS A CONTRACT) THAT IS WHEN HE FINALLY TOLD ME WHAT I HAD SIGNED. NOT ONLY THAT BUT HE USED THE FIRST CHECK I HAD GIVEN HIM FOR PAYMENT TO TAKE MY SECOND MONTHS FEES OUT OF MY BANK ACCOUNT WITHOUT ME GIVING HIM PERMISSION TO DO SO. I HAVE TOLD HIM SEVERAL TIMES NOT TO CONTACT ME ABOUT THIS DEBT BECAUSE I FIND IT UNFAIR AND HE KEEPS ANNOYING ME. Overall Horrible experience make sure you read everything. The flier i came to the school to inquire with did not mention a contract either.

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