Chick A Boom Catering

★☆☆☆☆

About Chick A Boom Catering

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We recently went to Chick-a-Boom at 10121 East Washington Street (same company just the restaurant portion)
Indianapolis, IN 46229 by the recommendation of a friend.
When we arrived we saw the cook chewing out the cashier. We go inside and he goes back to the kitchen. Service is moving a little slow, no big deal. Come to find out they just had an entire staff turnover except for one employee. So we put in our order and not too long into waiting, the cook, which we found out to be the OWNER, starts getting onto the drive thru, trying to manage the whole place from the kitchen. Not much longer after that he is on the front line reaming out the new cashier, brand new cashier, it was her first night, until she cried.
We told the lady who seemed to be the manager or wife or someone that he would probably keep more employee's if he didn't treat his current ones so badly. She says "I know I know I've told him about this before but you can't tell the owner anything"
We decide to leave and as I get out in the car the cashier is crying hard enough to visibly see from outside I go back in and let her know it wasn't her fault but the owner's customer service skills were completely out of line. You never reprimand your staff in front of customers...especially as harshly as he did. As I was walking out to my car, my wife saw him throw his arms up at me saying "So What!"
They may have good food, I didn't stay around to try it. I won't spend one red cent in a place who treats their employees the way that place does. If they stay open for more than a year I will be surprised.

1
★☆☆☆☆

We recently went to Chick-a-Boom at 10121 East Washington Street (same company just the restaurant portion)
Indianapolis, IN 46229 by the recommendation of a friend.
When we arrived we saw the cook chewing out the cashier. We go inside and he goes back to the kitchen. Service is moving a little slow, no big deal. Come to find out they just had an entire staff turnover except for one employee. So we put in our order and not too long into waiting, the cook, which we found out to be the OWNER, starts getting onto the drive thru, trying to manage the whole place from the kitchen. Not much longer after that he is on the front line reaming out the new cashier, brand new cashier, it was her first night, until she cried.
We told the lady who seemed to be the manager or wife or someone that he would probably keep more employee's if he didn't treat his current ones so badly. She says "I know I know I've told him about this before but you can't tell the owner anything"
We decide to leave and as I get out in the car the cashier is crying hard enough to visibly see from outside I go back in and let her know it wasn't her fault but the owner's customer service skills were completely out of line. You never reprimand your staff in front of customers...especially as harshly as he did. As I was walking out to my car, my wife saw him throw his arms up at me saying "So What!"
They may have good food, I didn't stay around to try it. I won't spend one red cent in a place who treats their employees the way that place does. If they stay open for more than a year I will be surprised.

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