Lenscrafters

★☆☆☆☆
LensCrafters loves caring for eyes. We always have, and always will. Find a location near you to schedule your appointment, or visit our website to view frames, order contacts or see special offers.
  • 870 Providence Highway

    Dedham, MA 02026

    Map & Directions

About Lenscrafters

Hours
Mon 10:00 am - 8:00 pm; Tue 10:00 am - 8:00 pm; Wed 10:00 am - 8:00 pm; Thur 10:00 am - 8:00 pm; Fri 10:00 am - 8:00 pm; Sat 9:30 am - 5:00 pm; Sun 12:00 pm - 5:00 pm
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Sales associates are clueless. The girl who helped me didn't even know the correct prices for the lens I wanted. Each time she went back to the store manager for ""coaching"" she came back with a higher price. How do they expect the customer to pay more than $500 for eyeglasses when they don't know the first thing about them. The store manager was impossible. He made me feel like I was the bad guy because I didn't want to fork over the cash. Very snobby kid. They must work on commission there and it shows. Not recommended at all in my book.

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★☆☆☆☆

Sales associates are clueless. The girl who helped me didn't even know the correct prices for the lens I wanted. Each time she went back to the store manager for ""coaching"" she came back with a higher price. How do they expect the customer to pay more than $500 for eyeglasses when they don't know the first thing about them. The store manager was impossible. He made me feel like I was the bad guy because I didn't want to fork over the cash. Very snobby kid. They must work on commission there and it shows. Not recommended at all in my book.

Pros: Designer frames like Burberry and Prada

Cons: Atrocious manager, poorly trained staff, snobby attitude

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I have never EVER been as appalled as I was this morning. I walked into the Lenscrafters in Dedham to have my glasses adjusted and was greeted rudely by multiple F-bombs coming out of the back room. The workers clearly have no respect for their customers. I blame the poor management of the place. Mirror had fingerprints everywhere, the restrooms were unusable they were so filthy, and the staff kept staring at me from the moment i walked in. I'm tempted to file a racial discrimination suit becuase I've heard of incidents like this at this Lenscrafters before. Do yourself a favor and go to cambrige eye instead.

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★☆☆☆☆

I have never EVER been as appalled as I was this morning. I walked into the Lenscrafters in Dedham to have my glasses adjusted and was greeted rudely by multiple F-bombs coming out of the back room. The workers clearly have no respect for their customers. I blame the poor management of the place. Mirror had fingerprints everywhere, the restrooms were unusable they were so filthy, and the staff kept staring at me from the moment i walked in. I'm tempted to file a racial discrimination suit becuase I've heard of incidents like this at this Lenscrafters before. Do yourself a favor and go to cambrige eye instead.

Cons: feeling of discrimination especially from white manager and staff

 

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