Zoots Dry Cleaning

★★★★★
  • 9 White St

    Cambridge, MA 02140

    Map & Directions
  • 617-864-5374

About Zoots Dry Cleaning

Hours
Sun 11am-6pm, Mon-Fri 7am-9pm, Sat 9am-6pm

Personal Services

Personal Services
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5 20
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This laundry shop is highly recommendable for their quality service. I will use their service regularly that's for sure.

5
★★★★★

This laundry shop is highly recommendable for their quality service. I will use their service regularly that's for sure.

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Quick friendly service - will keep coming back. When I had a problem a few months ago the response was quick and appropriate. thanks!

3
★★★★★

Quick friendly service - will keep coming back. When I had a problem a few months ago the response was quick and appropriate. thanks!

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very good job and is very friendly.

3
★★★★★

very good job and is very friendly.

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Excellent service, i've been coming here for the past 5 years now. Love it and never will change my dry cleaners.

3
★★★★★

Excellent service, i've been coming here for the past 5 years now. Love it and never will change my dry cleaners.

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I think you guys do a great job. Been a customer 10 years and always received excellent service

3
★★★★★

I think you guys do a great job. Been a customer 10 years and always received excellent service

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The staff there is great. I love Zoots because of 'no-perc.' they are so friendly and efficient! Thanks for doing such a great job

3
★★★★★

The staff there is great. I love Zoots because of 'no-perc.' they are so friendly and efficient! Thanks for doing such a great job

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More good cheer to spread to you all on our customer's satisfaction of the job that you do!

3
★★★★★

More good cheer to spread to you all on our customer's satisfaction of the job that you do!

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Zoots is the only place I would send my dry cleaning too. You did a great job!\r

3
★★★★★

Zoots is the only place I would send my dry cleaning too. You did a great job!\r

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I think you guys do a great job. Been a customer 10 years and always received excellent service

3
★★★★★

I think you guys do a great job. Been a customer 10 years and always received excellent service

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I was very pleased with the quality of cleaning that was done on my shirt. I had a stain on it that I was unable to remove (I tried several times) and after one cleaning it was gone! Thank you!!\r

3
★★★★★

I was very pleased with the quality of cleaning that was done on my shirt. I had a stain on it that I was unable to remove (I tried several times) and after one cleaning it was gone! Thank you!!\r

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Your team did a wonderful job with all of my dry cleaning. I've had negative experiences with other dry cleaners in the past. Your care of my clothes is first rate! Thanks so much for the peace of mind.\r

3
★★★★★

Your team did a wonderful job with all of my dry cleaning. I've had negative experiences with other dry cleaners in the past. Your care of my clothes is first rate! Thanks so much for the peace of mind.\r

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I am very pleased with Zoots service. I travel out of my way for your service, with other dry cleaners closer by.

3
★★★★★

I am very pleased with Zoots service. I travel out of my way for your service, with other dry cleaners closer by.

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Great service, friendly staff, all around great experience! My kids enjoyed stopping in, too, to watch the clothes go around on the moving rack.

3
★★★★★

Great service, friendly staff, all around great experience! My kids enjoyed stopping in, too, to watch the clothes go around on the moving rack.

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I'm sure lots of people have had similar experiences, but this chain is awful. I really don't know how they're still in business.

I took some dry cleaning here, and not only did they charge me an obscene price, they also failed to clean

3
★★★★★

I'm sure lots of people have had similar experiences, but this chain is awful. I really don't know how they're still in business.

I took some dry cleaning here, and not only did they charge me an obscene price, they also failed to clean

Pros: Location

Cons: Price and so-called service

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I really wanted to like Zoots, because their location is so convenient, but after they dyed my clothes two times and they refused to compensate me other than giving me some token amount of money and add that to their already HIGHWAY

3
★★★★★

I really wanted to like Zoots, because their location is so convenient, but after they dyed my clothes two times and they refused to compensate me other than giving me some token amount of money and add that to their already HIGHWAY

Pros: Location

Cons: Prices, cleaning, service.

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Great hours. 9pm during the week and open Sundays.\r
I get all my chores done in one plaza.\r

3
★★★★★

Great hours. 9pm during the week and open Sundays.\r
I get all my chores done in one plaza.\r

Pros: Very Conveinent

Cons: No 24hour access like in Brookline

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I once went in to pick up my clothes and had to check to see if the stains were removed so I had tear off the plastic cover. After inspection, I asked the staff to dispose the plastic since there's no point of me taking it home with me

3
★★★★★

I once went in to pick up my clothes and had to check to see if the stains were removed so I had tear off the plastic cover. After inspection, I asked the staff to dispose the plastic since there's no point of me taking it home with me

Cons: Staff that will swear at you, management that don't care enough to even apologize to customer.

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Stains on clothes that weren't there before. Lost items and refusal to reimburse... even for the money I paid to clean them!! Horrible dry cleaning and even worse customer service. Go to your local cleaners instead. They'll care more.

3
★★★★★

Stains on clothes that weren't there before. Lost items and refusal to reimburse... even for the money I paid to clean them!! Horrible dry cleaning and even worse customer service. Go to your local cleaners instead. They'll care more.

Pros: emails

Cons: horrible customer service

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I dropped a suit for dry cleaning there; they lost the pants, which means that my $350 suit was effectively worthless. They only want to reimburse me for $165. They also don't offer extra insurance against loss of items, so even if you

3
★★★★★

I dropped a suit for dry cleaning there; they lost the pants, which means that my $350 suit was effectively worthless. They only want to reimburse me for $165. They also don't offer extra insurance against loss of items, so even if you

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I would recommend taking your clothes ANYWHERE but Zoots. They pride themselves on using an environmentally friendly cleaning process, which is commendable, but their results are TERRIBLE. Both times I brought clothes there, they were

3
★★★★★

I would recommend taking your clothes ANYWHERE but Zoots. They pride themselves on using an environmentally friendly cleaning process, which is commendable, but their results are TERRIBLE. Both times I brought clothes there, they were

Editorial from

Chain of full-service dry cleaners offers home and office pick-up and delivery; garment restoration services also available.

 

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