Care First Animal Hosp At

★★★☆☆
  • 1216 Oberlin Rd

    Raleigh, NC 27608

    Map & Directions
  • 919-832-3107

2.8182 11
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I took my dog to the CFAH on Oberlin during an emergency. She had been attacked by other dogs and had a laceration on her jugular and was pretty bit up. I called them and when i pulled up they came running out of the clinic with a

3
★★★★★

I took my dog to the CFAH on Oberlin during an emergency. She had been attacked by other dogs and had a laceration on her jugular and was pretty bit up. I called them and when i pulled up they came running out of the clinic with a

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I took my dog for a rabies vaccination recently, she was not due for yearly exam or any thing else, and they charged $46 for a ""comprehensive exam"" just to give her rabies vaccine which was an additional fee. I used to be a veterinary technician and none of the places I ever worked charged an exam for rabies unless it was for the yearly exam. This exam was not remotely comprehensive and very hands-off. If I had known I was being charged for this so-called exam I would have asked more questions! I definitely won't be going back. Also their flea and tick meds are astronomically priced.

0
★☆☆☆☆

I took my dog for a rabies vaccination recently, she was not due for yearly exam or any thing else, and they charged $46 for a ""comprehensive exam"" just to give her rabies vaccine which was an additional fee. I used to be a veterinary technician and none of the places I ever worked charged an exam for rabies unless it was for the yearly exam. This exam was not remotely comprehensive and very hands-off. If I had known I was being charged for this so-called exam I would have asked more questions! I definitely won't be going back. Also their flea and tick meds are astronomically priced.

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Don't be fooled by fancy marketing and a nice website. This outfit will overcharge for their services and take advantage of you when you are vulnerable.\n\nWe all want the best for our pets, but don't let your actions be guided by your emotions. Do your homework, make a few phone calls, and ask the obvious questions.\n\nAnd don't be surprised when they try to sell you an extremely expensive bag of food because ""your pet would really benefit...""

0
★☆☆☆☆

Don't be fooled by fancy marketing and a nice website. This outfit will overcharge for their services and take advantage of you when you are vulnerable.\n\nWe all want the best for our pets, but don't let your actions be guided by your emotions. Do your homework, make a few phone calls, and ask the obvious questions.\n\nAnd don't be surprised when they try to sell you an extremely expensive bag of food because ""your pet would really benefit...""

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I have been going to Oberlin Animal hospital for 3 years, but last year they got rid of all the competent assistants. Now all they have is little girls who do not know how to handle the animals so I end up paying for sedation. I never had this problem with the other staff. They mess up the appointments, they give me a call telling me that I have an appointment yet when I go there they tell me that I am not scheduled for that they. I take a day off to take my dogs to the vet and they refuse to see me. This is not professional, it's a shame, I am looking for a new vet.

1
★★☆☆☆

I have been going to Oberlin Animal hospital for 3 years, but last year they got rid of all the competent assistants. Now all they have is little girls who do not know how to handle the animals so I end up paying for sedation. I never had this problem with the other staff. They mess up the appointments, they give me a call telling me that I have an appointment yet when I go there they tell me that I am not scheduled for that they. I take a day off to take my dogs to the vet and they refuse to see me. This is not professional, it's a shame, I am looking for a new vet.

Pros: Emergency services

Cons: surprise costs, horrible staff

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Oberlin has a state of the art set up with most tests being done at their facility. They are open 24 hours. This could sound like a review for another well equipped animal hospital open when you need help, but there is one big difference. The doctors and staff at Oberlin without exception, treat your animal as a loved member of your family. So often when you are at an animal hospital you are in a time of great anxiety or crisis. To go where there are knowledgeable, skilled, experienced and professional people goes without saying. You will certainly find these at Oberlin Animal Hospital. But what else is so desperately needed to get you through these times? What helps you understand the choices to guide the health of your pet? What gives you hope to get through the rough days to the ""tail-wagging"" ones? This comes from the heart, attitude and compassion that you receive from everyone at Oberlin. They are the ones who don't look down on you while you ask the same question 5 times, sometimes are curt and cry frequently (at least I have been guilty of these). The staff there makes us feel like our dog is the one they've been waiting to see for days, their favorite! I am sure they make everyone feel this way. Very importantly, I have found that the doctors at Oberlin are there for you when you have the need, not when you make an appointment. When there is a larger health issue, you are not given minimal information and left waiting while procedures are done. At Oberlin, they call, talk, comfort and explain, often doing so on their own time. Their main focus is your pet's health and the love you have for your pet. I could not recommend them more highly.

2
★★★★★

Oberlin has a state of the art set up with most tests being done at their facility. They are open 24 hours. This could sound like a review for another well equipped animal hospital open when you need help, but there is one big difference. The doctors and staff at Oberlin without exception, treat your animal as a loved member of your family. So often when you are at an animal hospital you are in a time of great anxiety or crisis. To go where there are knowledgeable, skilled, experienced and professional people goes without saying. You will certainly find these at Oberlin Animal Hospital. But what else is so desperately needed to get you through these times? What helps you understand the choices to guide the health of your pet? What gives you hope to get through the rough days to the ""tail-wagging"" ones? This comes from the heart, attitude and compassion that you receive from everyone at Oberlin. They are the ones who don't look down on you while you ask the same question 5 times, sometimes are curt and cry frequently (at least I have been guilty of these). The staff there makes us feel like our dog is the one they've been waiting to see for days, their favorite! I am sure they make everyone feel this way. Very importantly, I have found that the doctors at Oberlin are there for you when you have the need, not when you make an appointment. When there is a larger health issue, you are not given minimal information and left waiting while procedures are done. At Oberlin, they call, talk, comfort and explain, often doing so on their own time. Their main focus is your pet's health and the love you have for your pet. I could not recommend them more highly.

Pros: 24 hrs, compassionate care, knowledgeable

Cons: didn't start off with them 8 yrs ago

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I The groomers are negligent. I took my dog there for a groom because that is where my vet is located and I have had a positive experience with the vet. Shortly after I dropped my 5 pound toy poodle off for a groom, I got a call from the vet saying that the groomer cut my dog?s neck so badly that the vet had to give him 3 STITCHES! This is completely unacceptable. Then they said that I would not me charged for the stitches but that I would be charged for the groom. \r\n\r\nI would like to say that I like the vet, but the groomer is negligent. Routine grooming should not result in major injury that results in stitches. I am absolutely horrified. As a dog owner finding a groomer is difficult because dogs cannot speak for themselves and you have to completely trust the groomer to treat your dog with the utmost care. I cannot trust this groomer to ensure that my dog has a ?pain free? experience so I will NOT be returning. \r\n

0
★☆☆☆☆

I The groomers are negligent. I took my dog there for a groom because that is where my vet is located and I have had a positive experience with the vet. Shortly after I dropped my 5 pound toy poodle off for a groom, I got a call from the vet saying that the groomer cut my dog?s neck so badly that the vet had to give him 3 STITCHES! This is completely unacceptable. Then they said that I would not me charged for the stitches but that I would be charged for the groom. \r\n\r\nI would like to say that I like the vet, but the groomer is negligent. Routine grooming should not result in major injury that results in stitches. I am absolutely horrified. As a dog owner finding a groomer is difficult because dogs cannot speak for themselves and you have to completely trust the groomer to treat your dog with the utmost care. I cannot trust this groomer to ensure that my dog has a ?pain free? experience so I will NOT be returning. \r\n

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I have a 4 month old puppy and have gone to Oberlin for the last 2 months. Although the staff is nice, I recently took her to be boarded and after three nights came to pick her up and the bill was around $367.00! I knew it would be expensive, but almost $400, are you kidding me? They gave her the last distempter booster, which was expected, but also did a stool check (not expected, no one ever told me my dog would require a stool check, she had already had one) and found something which required medication- Didn't even call me to explain what they found- and charged me for the medication without an explanation- I had to wait until the following Monday after having to request a call from the vet for them to explain what was wrong with my dog. The vet did call and explained everything, but it was still disappointing that I did not know about this when it happened, I couldn't believe they did not call me as soon as something was found. I love my dog and would always do everything to protect her health, so if I had known it was going to cost this much I would have not gotten her as much play time while being boarded- Around $367 later they offer nothing, tell me they will update my charts, no need for that, I will never go back.

1
★★☆☆☆

I have a 4 month old puppy and have gone to Oberlin for the last 2 months. Although the staff is nice, I recently took her to be boarded and after three nights came to pick her up and the bill was around $367.00! I knew it would be expensive, but almost $400, are you kidding me? They gave her the last distempter booster, which was expected, but also did a stool check (not expected, no one ever told me my dog would require a stool check, she had already had one) and found something which required medication- Didn't even call me to explain what they found- and charged me for the medication without an explanation- I had to wait until the following Monday after having to request a call from the vet for them to explain what was wrong with my dog. The vet did call and explained everything, but it was still disappointing that I did not know about this when it happened, I couldn't believe they did not call me as soon as something was found. I love my dog and would always do everything to protect her health, so if I had known it was going to cost this much I would have not gotten her as much play time while being boarded- Around $367 later they offer nothing, tell me they will update my charts, no need for that, I will never go back.

Cons: Extremely expensive

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DOGS LIVE HERE \r\nIf you don't want to be greeted with paws and swinging tails don't come inside because dogs live here. \r\nIf you don't like the feel of a cold nose or a wet tongue, don't come inside because dogs live here. \r\nIf you don't want to step over many scattered toys, don't come inside because dogs live here. \r\nIf you think that a home ought to smell of perfume, don't come inside because dogs live here. \r\nIf you don't mind all of this, you will be instantly loved when you come inside, because dogs live here. \r\nAuthor Unknown\r\n

2
★★★★★

DOGS LIVE HERE \r\nIf you don't want to be greeted with paws and swinging tails don't come inside because dogs live here. \r\nIf you don't like the feel of a cold nose or a wet tongue, don't come inside because dogs live here. \r\nIf you don't want to step over many scattered toys, don't come inside because dogs live here. \r\nIf you think that a home ought to smell of perfume, don't come inside because dogs live here. \r\nIf you don't mind all of this, you will be instantly loved when you come inside, because dogs live here. \r\nAuthor Unknown\r\n

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I recently adopted my first pet and Oberlin has helped guide me through the process of being a first time dog owner fluidly and without embarrassment. Everyone that works there has a passion for animals and shares their own personal stories, giving me advice without making me feel incompetent or stupid for not already knowing. I especially like the fact that they are completely full service, with an after hours on-call doctor willing to answer questions, grooming, training, day camp for my longer days, and boarding. They are very flexible with scheduling. My dog loves coming to the vet, surprising to me b/c I always thought animals hated the vet. She never knows if it's for a doctor visit or a fun day playing with other dogs, and she can't wait to see which one of her ""friends"" is working that day. Even if they are a bit pricey, is your pet something you want to skimp on?

2
★★★★★

I recently adopted my first pet and Oberlin has helped guide me through the process of being a first time dog owner fluidly and without embarrassment. Everyone that works there has a passion for animals and shares their own personal stories, giving me advice without making me feel incompetent or stupid for not already knowing. I especially like the fact that they are completely full service, with an after hours on-call doctor willing to answer questions, grooming, training, day camp for my longer days, and boarding. They are very flexible with scheduling. My dog loves coming to the vet, surprising to me b/c I always thought animals hated the vet. She never knows if it's for a doctor visit or a fun day playing with other dogs, and she can't wait to see which one of her ""friends"" is working that day. Even if they are a bit pricey, is your pet something you want to skimp on?

Pros: Excellent service; intelligent staff; One place for everything

Cons: A little pricey; busy sometimes b/c of high demand

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Had pet sitting for a long weekend. Confirmed dates with animal hospital, confirmed dates at least twice with dog sitter. Left written confirmation of dates for pet sitter. Pet sitter did not come for last 24 hours requested and dog was left with out food, water, medication or toilet for over 30 hours!! Will never use this service again and Oberlin Animal hospital tried to tell me there must have been miscommunication - good try - everything was in writing. Thanks for the urine soaked carpets, traumatized dog and owners! I would suggest not using this way too expensive and poorly run service.

0
★☆☆☆☆

Had pet sitting for a long weekend. Confirmed dates with animal hospital, confirmed dates at least twice with dog sitter. Left written confirmation of dates for pet sitter. Pet sitter did not come for last 24 hours requested and dog was left with out food, water, medication or toilet for over 30 hours!! Will never use this service again and Oberlin Animal hospital tried to tell me there must have been miscommunication - good try - everything was in writing. Thanks for the urine soaked carpets, traumatized dog and owners! I would suggest not using this way too expensive and poorly run service.

Cons: leave animal alone over 24 hours, service

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The vet was friendly and professional and they have a great selection of treats and toys. The main reason why I gave it such a poor rating is the pricing. I've lived in New York, DC and, Richmond and this vet was by far the most expensive vet I've ever been to. I've had the same services done at 2 or 3 other vets and it was half the price.

1
★★☆☆☆

The vet was friendly and professional and they have a great selection of treats and toys. The main reason why I gave it such a poor rating is the pricing. I've lived in New York, DC and, Richmond and this vet was by far the most expensive vet I've ever been to. I've had the same services done at 2 or 3 other vets and it was half the price.

Pros: great selection of toys, treats, etc. Professional vet

Cons: Ridiculously expensive. No where to sit in the lobby while you wait

 

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