Elite Doggy Day Care

★☆☆☆☆

About Elite Doggy Day Care

Details

Pets & Animals

Pets & Animals
More choices in Reno:
Resultset_next

PETSMART

6675 S Virginia St Reno, NV

Resultset_next

Pet Play House

2403 E 4th St Reno, NV

1.0 1
Hi! Sign in to let us know how Elite Doggy Day Care was?
Write a Review
.

Very poor care for dogs during boarding:Dogs were there one week. When I picked them up, they were lethargic (not just tired), dehydrated, and had diarrhea. One dog had dried feces on leg and side. Attendant had not noticed. One dog had open sore on foot pad. Could not put weight on foot. Attendant had not noticed. Dogs had been there a week, and the dog's other foot, obviously deformed from prior accident, had never been noticed. Attendant noticed it for first time while I was there. These all show lack of attention, care, and concern.Took dogs to vet immediately. Both had lost between 1 1/2 lb and 2 lb. (dogs weighed before & after boarding) One dog feverish, had something in ear (hair worn away from scratching--had been there for a while. Attendant had not noticed. Needed antibiotics and ear meds. Not fed as instructed. Too much of food I brought left over. I don't think one dog's meds were given as instructed. Dogs' beds, leashes, etc, were scattered, and I had to ask for each item separately. Unused wet food cans not returned; food bowls not returned.Attendant very vague when questioned about training, quality & quantity of time attending. Avoided answering questions. Attendant told me he had no idea when owner would check in--owner was rarely there. Owner has not contacted me after two requests and a phone message on my part. Shows lack of concern. Some one should have notified me at time of ear problems and of damage to foot. Feces should have been cleaned off. Reception area dirty and bad-smelling--more so than normal 'dog smell' Concerned about what customers do not see. My dogs were badly treated and no one there seems to know anything about it. I believe this place is unsanitary, negligent, and unhealthy for dogs, perhaps even dangerous.

I think that the proper authorities should investigate this business as I believe that dogs are in an unsafe place here.

1
★☆☆☆☆

Very poor care for dogs during boarding:Dogs were there one week. When I picked them up, they were lethargic (not just tired), dehydrated, and had diarrhea. One dog had dried feces on leg and side. Attendant had not noticed. One dog had open sore on foot pad. Could not put weight on foot. Attendant had not noticed. Dogs had been there a week, and the dog's other foot, obviously deformed from prior accident, had never been noticed. Attendant noticed it for first time while I was there. These all show lack of attention, care, and concern.Took dogs to vet immediately. Both had lost between 1 1/2 lb and 2 lb. (dogs weighed before & after boarding) One dog feverish, had something in ear (hair worn away from scratching--had been there for a while. Attendant had not noticed. Needed antibiotics and ear meds. Not fed as instructed. Too much of food I brought left over. I don't think one dog's meds were given as instructed. Dogs' beds, leashes, etc, were scattered, and I had to ask for each item separately. Unused wet food cans not returned; food bowls not returned.Attendant very vague when questioned about training, quality & quantity of time attending. Avoided answering questions. Attendant told me he had no idea when owner would check in--owner was rarely there. Owner has not contacted me after two requests and a phone message on my part. Shows lack of concern. Some one should have notified me at time of ear problems and of damage to foot. Feces should have been cleaned off. Reception area dirty and bad-smelling--more so than normal 'dog smell' Concerned about what customers do not see. My dogs were badly treated and no one there seems to know anything about it. I believe this place is unsanitary, negligent, and unhealthy for dogs, perhaps even dangerous.

I think that the proper authorities should investigate this business as I believe that dogs are in an unsafe place here.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Elite Doggy Day Care, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review