Mastrangelo, L, DVM Animal Clinic of Bay Ridge

★★★☆☆

About Mastrangelo, L, DVM Animal Clinic of Bay Ridge

Categories

Pets & Animals

Pets & Animals
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I am sorry that this person did not feel like I was compassionate or caring - it is certainly not the case. Perhaps she mistook my attempting to ease her panic about her dog as brushing her off? In any case I diagnosed and treated the dog appropriately. I wish the owner of this dog would have come to me with her concerns instead of posting an anonomous review online.
Dr. Mastrangelo

5
★★★★★

I am sorry that this person did not feel like I was compassionate or caring - it is certainly not the case. Perhaps she mistook my attempting to ease her panic about her dog as brushing her off? In any case I diagnosed and treated the dog appropriately. I wish the owner of this dog would have come to me with her concerns instead of posting an anonomous review online.
Dr. Mastrangelo

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This Dr. came very highly recommended to us. However, we found her to be condescending and dismissive of our concerns and didn't really give a crap. I've had a dog before and I've come to expect a certain level of listening, understanding, and clinical guidance. We told her what we suspected was wrong with our puppy, based on research & what the breeder told us (she's been working with this breed 25+ years and said this was very common), yet the Dr. told us it was extremely uncommon. After a urinalysis and blood test, our initial thought about what was going up with our puppy WAS CORRECT!! I don't appreciate being brushed off. Especially when our point for concern was 100% valid.

Never going back. I don't care if this place is cheaper than others in Bay Ridge; I want a doctor who CARES and will LISTEN.

please go elsewhere!!

1
★☆☆☆☆

This Dr. came very highly recommended to us. However, we found her to be condescending and dismissive of our concerns and didn't really give a crap. I've had a dog before and I've come to expect a certain level of listening, understanding, and clinical guidance. We told her what we suspected was wrong with our puppy, based on research & what the breeder told us (she's been working with this breed 25+ years and said this was very common), yet the Dr. told us it was extremely uncommon. After a urinalysis and blood test, our initial thought about what was going up with our puppy WAS CORRECT!! I don't appreciate being brushed off. Especially when our point for concern was 100% valid.

Never going back. I don't care if this place is cheaper than others in Bay Ridge; I want a doctor who CARES and will LISTEN.

please go elsewhere!!

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