M J Optical INC

★☆☆☆☆

About M J Optical INC

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  • Eye Glasses

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Bad customer service and cheap products. I went in on a few separate occasions:
1. Went in to get contact lenses - did not have proper equipment to do the exam, no supplies on site, was told to take the prescription and go order online- ended up paying $80 for an exam that was useless (I was not confident that it was done correctly and I did not want to use it to buy contacts only to have them not fit).
2. Went in to ask a question about transition lenses I bought a while back, which changed color (I had other pairs of transition lenses which never changed color, so this was something new)- the sales person assumed that I wanted a refund or something and was not even paying attention to what I was asking him (I was going to buy new glasses from them) and was totally unprofessional in addressing me and then tried to make it seem like I took it somewhere else (Called me 'sweetie" - I asked him not to and he became very defensive) . I read about lenses changing colors and sometimes they change color because the materials used are cheap, so before I bought a new pair from them I wanted to make sure that was not the case.
When you are a new client they behave very nice, otherwise they just lost a customer.

1
★☆☆☆☆

Bad customer service and cheap products. I went in on a few separate occasions:
1. Went in to get contact lenses - did not have proper equipment to do the exam, no supplies on site, was told to take the prescription and go order online- ended up paying $80 for an exam that was useless (I was not confident that it was done correctly and I did not want to use it to buy contacts only to have them not fit).
2. Went in to ask a question about transition lenses I bought a while back, which changed color (I had other pairs of transition lenses which never changed color, so this was something new)- the sales person assumed that I wanted a refund or something and was not even paying attention to what I was asking him (I was going to buy new glasses from them) and was totally unprofessional in addressing me and then tried to make it seem like I took it somewhere else (Called me 'sweetie" - I asked him not to and he became very defensive) . I read about lenses changing colors and sometimes they change color because the materials used are cheap, so before I bought a new pair from them I wanted to make sure that was not the case.
When you are a new client they behave very nice, otherwise they just lost a customer.

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