BEST WESTERN Watertown/Fort Drum

★★☆☆☆
  • 300 Washington St

    Watertown, NY 13601

    Map & Directions
  • 315-782-8000

Hotels & Travel

Hotels & Travel
More choices in Watertown:
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Comfort Inn

716 New Haven Rd Naugatuck, CT

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Heritage Hotel and Conference Center

522 Heritage Rd Southbury, CT

1.5 2
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Stayed for 2 nights. Housekeeping never serviced room. Hot water didn't work 2nd night. Desk staff were nice and did give me discount. No wash cloths in room. I found the bed extremely uncomfortable, but possibly a personal dislike. I stayed in a suite and don't think the price was worth it.

1
★★☆☆☆

Stayed for 2 nights. Housekeeping never serviced room. Hot water didn't work 2nd night. Desk staff were nice and did give me discount. No wash cloths in room. I found the bed extremely uncomfortable, but possibly a personal dislike. I stayed in a suite and don't think the price was worth it.

Pros: Location

Cons: Poor housekeeping

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All of us who do a great amount of traveling know that rarely we find a hotel that meets all our needs, but are happy just know that the bed you sleep in is clean and the cups they put out there for coffee are clean. Well beware! three out of the four cups for coffee were dirty with lipstick still on it and one cup cracked all down one side of it. The pillows had that funky smell of body odors and seemed to have been just pull back tuck for the next guest. The bathroom sink was broken and very awkward to move around. The counter person was very nice and I do realize that it isn't their fault of what the housekeepers do or do not do. That's up to management to correct as it is only as good as they are.\r\nThe next day I check in to another BW in Syracuse and what a difference! The sheets were fresh and crisp, the room smelled clean and resturante was great. \r\nSo BestWestern is 50/50 for me. Diffently will not be staying in the one of Watertown.

0
★☆☆☆☆

All of us who do a great amount of traveling know that rarely we find a hotel that meets all our needs, but are happy just know that the bed you sleep in is clean and the cups they put out there for coffee are clean. Well beware! three out of the four cups for coffee were dirty with lipstick still on it and one cup cracked all down one side of it. The pillows had that funky smell of body odors and seemed to have been just pull back tuck for the next guest. The bathroom sink was broken and very awkward to move around. The counter person was very nice and I do realize that it isn't their fault of what the housekeepers do or do not do. That's up to management to correct as it is only as good as they are.\r\nThe next day I check in to another BW in Syracuse and what a difference! The sheets were fresh and crisp, the room smelled clean and resturante was great. \r\nSo BestWestern is 50/50 for me. Diffently will not be staying in the one of Watertown.

Pros: Friendly greeting

Cons: housekeeping skills

 

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