Roto-Rooter Plumbers

★★★★★

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Roto-Rooter Plumbers

123 Main Street Mount Vernon, IA

4.8889 18
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Roto Rooter saved the day! I was having an issue with water constantly running in the tank. So annoying. After two nights I couldn't take it. I had no way to turn off the water! I called Roto Rooter and the operator was so pleasant and couldn't have been nicer. The tech came out that night. Adam, tech 929, was excellent! He replaced the flapper and installed a tube so I could turn the water off and on. He was so efficient and didn't miss a detail! He even tighted up the toilet seat! I was impressed. I hope I don't have any more emergencies but if I do, I won't hesitate to call Roto Rooter.

5
★★★★★

Roto Rooter saved the day! I was having an issue with water constantly running in the tank. So annoying. After two nights I couldn't take it. I had no way to turn off the water! I called Roto Rooter and the operator was so pleasant and couldn't have been nicer. The tech came out that night. Adam, tech 929, was excellent! He replaced the flapper and installed a tube so I could turn the water off and on. He was so efficient and didn't miss a detail! He even tighted up the toilet seat! I was impressed. I hope I don't have any more emergencies but if I do, I won't hesitate to call Roto Rooter.

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I just want to say I had an amaizing experience with John 2723 at Roto Rooter, we had been experience flooding in our basement as well as a laundry drane that was finally, completely clogged, since last Spring. I finally had enough and had to use our Christmas Money to call a plumber. John came out within a half an hour of my call, 20 minutes later Mr. Rooter showed up as well. (I had been price checking) John was in the midst of evaluating are situation...I explained my money situation...He was very understanding and I sent Mr. Rooter on his way. Boy did I make the right decision!!!! John worked non stop for 8 hours, turns out we have an unusual set-up...He NEVER stopped trying to diagnose the problem, he went through 3 drains the final one he was working on soo hard, we were afraid we may have to dig. He had the snake in and was holding it shaking from the force and he was able to beak through the clog. He was exhausted...But we didn't have to dig. You have a loyal customer for life, thanx to John 2723 :) Sincerely, Lisa L. Ross

5
★★★★★

I just want to say I had an amaizing experience with John 2723 at Roto Rooter, we had been experience flooding in our basement as well as a laundry drane that was finally, completely clogged, since last Spring. I finally had enough and had to use our Christmas Money to call a plumber. John came out within a half an hour of my call, 20 minutes later Mr. Rooter showed up as well. (I had been price checking) John was in the midst of evaluating are situation...I explained my money situation...He was very understanding and I sent Mr. Rooter on his way. Boy did I make the right decision!!!! John worked non stop for 8 hours, turns out we have an unusual set-up...He NEVER stopped trying to diagnose the problem, he went through 3 drains the final one he was working on soo hard, we were afraid we may have to dig. He had the snake in and was holding it shaking from the force and he was able to beak through the clog. He was exhausted...But we didn't have to dig. You have a loyal customer for life, thanx to John 2723 :) Sincerely, Lisa L. Ross

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I flushed my upstairs toilet and it wouldn't stop running!! We all know how fun it is trying to fall asleep while hoping the running noise will stop! I couldn't take another sleepless night so I called Roto-Rooter to see how soon a plumber in the Cleveland area could come out. In less than an hour, Derek was at my door! Derek was friendly, and very knowledgeable about his craft! I appreciated the lesson he gave me on the history of toilets, and I now understand why my other toilet often clogs. He even recommended a better plunger that I could purchase. He quickly diagnosed and repaired my problem, and now my home is nice and quiet. He also took time to consult on a non-emergency situation that I plan to have him work on in the future.
In this day and age of computers answers phones and cranky service people, it was refreshing to speak to a live person on the phone and have such prompt, courteous service! Thank you Derek and Roto-Rooter! You will certainly be hearing from me again!

5
★★★★★

I flushed my upstairs toilet and it wouldn't stop running!! We all know how fun it is trying to fall asleep while hoping the running noise will stop! I couldn't take another sleepless night so I called Roto-Rooter to see how soon a plumber in the Cleveland area could come out. In less than an hour, Derek was at my door! Derek was friendly, and very knowledgeable about his craft! I appreciated the lesson he gave me on the history of toilets, and I now understand why my other toilet often clogs. He even recommended a better plunger that I could purchase. He quickly diagnosed and repaired my problem, and now my home is nice and quiet. He also took time to consult on a non-emergency situation that I plan to have him work on in the future.
In this day and age of computers answers phones and cranky service people, it was refreshing to speak to a live person on the phone and have such prompt, courteous service! Thank you Derek and Roto-Rooter! You will certainly be hearing from me again!

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Roto Rooter

On 10/29/11 I called Roto Rooter after trying to unclog a drain problem myself. Never again will I try to do this myself. Roto Rooter has been in the Cleveland area for years and has more knowledge that most plumbers. Bryan #1663 arrived that the exact time that I was told and was extermely professional when having to explain our sewer problem. When Bryan was done he suggested that Dan come out and run a camera down to make sure everything was ok. When Dan arrived he explained that we have a root problem and explain out opitions to us. I would recommend Roto Rooter and Bryan and Dan to everyone. Thank you again.

5
★★★★★

Roto Rooter

On 10/29/11 I called Roto Rooter after trying to unclog a drain problem myself. Never again will I try to do this myself. Roto Rooter has been in the Cleveland area for years and has more knowledge that most plumbers. Bryan #1663 arrived that the exact time that I was told and was extermely professional when having to explain our sewer problem. When Bryan was done he suggested that Dan come out and run a camera down to make sure everything was ok. When Dan arrived he explained that we have a root problem and explain out opitions to us. I would recommend Roto Rooter and Bryan and Dan to everyone. Thank you again.

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Mike the plumber (#229) showed up within an hour of being called out to repair a leaky and clogged toilet. He gave us a couple of different options to choose from. He wasted no time in replacing the toilet and was completed ahead of the time that he said he'd be done. Mike was extremely friendly and courteous in a professional manner and went out of his way to try and get us a discount, by talking with his manager, on a very pricey problem which we very much appreciated due to moving out of Cleveland in a week and needing to rent our house out. I recommend this Roto-Rooter b/c they were quick, courteous and professional.

5
★★★★★

Mike the plumber (#229) showed up within an hour of being called out to repair a leaky and clogged toilet. He gave us a couple of different options to choose from. He wasted no time in replacing the toilet and was completed ahead of the time that he said he'd be done. Mike was extremely friendly and courteous in a professional manner and went out of his way to try and get us a discount, by talking with his manager, on a very pricey problem which we very much appreciated due to moving out of Cleveland in a week and needing to rent our house out. I recommend this Roto-Rooter b/c they were quick, courteous and professional.

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Very professional plumber and on time. I would recommend using this plumbing service if you live in the Cleveland area.

5
★★★★★

Very professional plumber and on time. I would recommend using this plumbing service if you live in the Cleveland area.

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Ishmell - 3150, Amazing, excellant technicians. I got new gutters and they discovered that the one of the gutters was clogged. I was advised to have the line snaked and cleaned to make sure the ground plug could handled the water when it rain. I call Roto-Rotor who responded the same day. Ishmell and his trainee were very courteous and was excellant in explaining what had to be done. Also, my flaucet in kitchen had to be repaired. They handled both jobs will professionalism. I was so pleased with their work that I will alway call Roto-Rotor for any future plumbing needs. Thank you Ishmell for the wonderful service.

5
★★★★★

Ishmell - 3150, Amazing, excellant technicians. I got new gutters and they discovered that the one of the gutters was clogged. I was advised to have the line snaked and cleaned to make sure the ground plug could handled the water when it rain. I call Roto-Rotor who responded the same day. Ishmell and his trainee were very courteous and was excellant in explaining what had to be done. Also, my flaucet in kitchen had to be repaired. They handled both jobs will professionalism. I was so pleased with their work that I will alway call Roto-Rotor for any future plumbing needs. Thank you Ishmell for the wonderful service.

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Our sump pump stopped working...we needed a plumber in Cleveland...and FAST. I called Roto Rooter Plumbers and within 45 minutes, they were at my house, fixing the problem. The technician, Brian, was courteous and knowledgable.
You might think that calling for same day plumbing service would cost a fortune, but it didn't! The service and the price was excellent!

5
★★★★★

Our sump pump stopped working...we needed a plumber in Cleveland...and FAST. I called Roto Rooter Plumbers and within 45 minutes, they were at my house, fixing the problem. The technician, Brian, was courteous and knowledgable.
You might think that calling for same day plumbing service would cost a fortune, but it didn't! The service and the price was excellent!

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Roto-Rooter was very prompt and helpful this morning when I was awake at 5:30 am and couldn't stop thinking about the leaking that was developing on my kitchen faucet. I called in to the Cleveland number and surprisingly it was not a recording that took my call, but an actual person who was glad that I called and was helpful setting things up so that John #2723 would be able to stop by and set me up with a new faucet.

John was very friendly and knowledgeable about everything he did since saying hello. He has many years of experience in plumbing and he makes you feel comfortable about the task he is about to dive in and take care of for you. I hope I never have a plumbing emergency on my hands, but if I ever do I know the first person I will be getting on the phone and asking for, that will be John.

5
★★★★★

Roto-Rooter was very prompt and helpful this morning when I was awake at 5:30 am and couldn't stop thinking about the leaking that was developing on my kitchen faucet. I called in to the Cleveland number and surprisingly it was not a recording that took my call, but an actual person who was glad that I called and was helpful setting things up so that John #2723 would be able to stop by and set me up with a new faucet.

John was very friendly and knowledgeable about everything he did since saying hello. He has many years of experience in plumbing and he makes you feel comfortable about the task he is about to dive in and take care of for you. I hope I never have a plumbing emergency on my hands, but if I ever do I know the first person I will be getting on the phone and asking for, that will be John.

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Mike 229 very Professional explain what was going to happen written estimate. Basement flooded and didn't know what to do I called Roto-Rooter to save the day Thanks Guys for being there in time of need.

5
★★★★★

Mike 229 very Professional explain what was going to happen written estimate. Basement flooded and didn't know what to do I called Roto-Rooter to save the day Thanks Guys for being there in time of need.

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My kitchen drain was clogged and backed up into my utility sink. I called Roto-Rooter and they sent a plumber to me on the same day. Mike from Roto-Rooter fixed the problem and explained everything to me along the way. He was so nice and accomidating of my questions and my nosy dog. He quoted me a price before he did any work, and that was the price I paid in the end, no hidden costs. Thanks Roto-Rooter!

5
★★★★★

My kitchen drain was clogged and backed up into my utility sink. I called Roto-Rooter and they sent a plumber to me on the same day. Mike from Roto-Rooter fixed the problem and explained everything to me along the way. He was so nice and accomidating of my questions and my nosy dog. He quoted me a price before he did any work, and that was the price I paid in the end, no hidden costs. Thanks Roto-Rooter!

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The main water valve was leaking in our basement on Sunday night (MLK weekend) and we called Roto Rooter. We were told to call Cleveland Water to have them shut off water to the house then our plumber would arrive. When the city arrived, I called again and Mike 3626 arrived promptly. He, my husband and the Cleveland water technician searched for 2 hours for the shutoff without luck. Mike then told us to call him when the dig crew came. The next morning, when the dig crew came, I called him and again he was here in no time. As soon as the water was turned off, he fixed the valve and saved my basement from getting flooded. Thank you root rooter for sending Mike. He was phenomenal. I felt like he really wanted to help us out.

5
★★★★★

The main water valve was leaking in our basement on Sunday night (MLK weekend) and we called Roto Rooter. We were told to call Cleveland Water to have them shut off water to the house then our plumber would arrive. When the city arrived, I called again and Mike 3626 arrived promptly. He, my husband and the Cleveland water technician searched for 2 hours for the shutoff without luck. Mike then told us to call him when the dig crew came. The next morning, when the dig crew came, I called him and again he was here in no time. As soon as the water was turned off, he fixed the valve and saved my basement from getting flooded. Thank you root rooter for sending Mike. He was phenomenal. I felt like he really wanted to help us out.

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Great Customer service from both the office staff and plumber. Best plumbers I've worked with in Cleveland.

5
★★★★★

Great Customer service from both the office staff and plumber. Best plumbers I've worked with in Cleveland.

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Roto- Rooter Plumbers September 22, 2011
The technician John 2723 was very informative; he was very professional and courtesy. He explained what the problem was and how he was going to resolve it and the price the labor which was affordable. I would highly recommend John to any of my family or friends in need of services. Thank you for a job well done.
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5
★★★★★

Roto- Rooter Plumbers September 22, 2011
The technician John 2723 was very informative; he was very professional and courtesy. He explained what the problem was and how he was going to resolve it and the price the labor which was affordable. I would highly recommend John to any of my family or friends in need of services. Thank you for a job well done.
.

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We called Roto Rooter and they were running a little behind, but, they kept calling and updating and apologizing for the hold up. Which to me, shows what a good company should do!! John came out and saved us from our mess of a plumbing problem with the utmost professionalism and he was a really nice guy to boot!! We will definitely use roto rooter if we ever have another problem and make sure that John comes again!!!

5
★★★★★

We called Roto Rooter and they were running a little behind, but, they kept calling and updating and apologizing for the hold up. Which to me, shows what a good company should do!! John came out and saved us from our mess of a plumbing problem with the utmost professionalism and he was a really nice guy to boot!! We will definitely use roto rooter if we ever have another problem and make sure that John comes again!!!

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Plumber arrived two hours after I called. He was professional and friendly. The sewer line cleaning service was more costly than I expected, and more costly problems were found in the process of the cleanout. It is probably evidence of how thorough and knowledgable the plumbers are but I am suffering from sticker shock right now.

4
★★★★☆

Plumber arrived two hours after I called. He was professional and friendly. The sewer line cleaning service was more costly than I expected, and more costly problems were found in the process of the cleanout. It is probably evidence of how thorough and knowledgable the plumbers are but I am suffering from sticker shock right now.

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On Labor Day, Sept. 5th this year, sewage backed up into my basement through 2 floor drains. I dreaded calling a plumber on a holiday, but it had to be done. I have only been in Cleveland, Ohio for less than a year so I called Roto-Rooter due to name recognition and also because they were members of The BBB and on Angie's List. I called to see when someone could come to the house and was surprised when I was told that someone would be on the way right away. This was around noon and I thought "sure 8 o'clock tonight".I received another surprise when a serviceman was at my house within an hour.. Bryan was courteous, friendly and efficient. He diagnosed the problem ,snaked all the drains, cleaned the floors aroud the drains, and was finished in just over an hour..I liked that he used the paper booties over his shoes when he came in. The only thing that I didn't like was the high price. I don't know if it was due to the holiday (he said not) or standard pricing. But it had to be done and I would recommend Roto-Rooter to my family and friends.

4
★★★★☆

On Labor Day, Sept. 5th this year, sewage backed up into my basement through 2 floor drains. I dreaded calling a plumber on a holiday, but it had to be done. I have only been in Cleveland, Ohio for less than a year so I called Roto-Rooter due to name recognition and also because they were members of The BBB and on Angie's List. I called to see when someone could come to the house and was surprised when I was told that someone would be on the way right away. This was around noon and I thought "sure 8 o'clock tonight".I received another surprise when a serviceman was at my house within an hour.. Bryan was courteous, friendly and efficient. He diagnosed the problem ,snaked all the drains, cleaned the floors aroud the drains, and was finished in just over an hour..I liked that he used the paper booties over his shoes when he came in. The only thing that I didn't like was the high price. I don't know if it was due to the holiday (he said not) or standard pricing. But it had to be done and I would recommend Roto-Rooter to my family and friends.

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Had my new toilet installed by Roto Rooter Plumbers in Cleveland. What an excellent job John did. He was on time, professional and left me with some friendly advice. I will definetly use them again for any other plumbing issues.

5
★★★★★

Had my new toilet installed by Roto Rooter Plumbers in Cleveland. What an excellent job John did. He was on time, professional and left me with some friendly advice. I will definetly use them again for any other plumbing issues.

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