Shakespear, Christopher, DDS Oregon Dental Care

★☆☆☆☆
  • 1800 Valley River Dr # 200

    Eugene, OR 97401

    Map & Directions
  • 541-505-5069

About Shakespear, Christopher, DDS Oregon Dental Care

Categories

Health & Medical

Health & Medical
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Although Dr. Vu is an excellent dentist, I don't think there could be a worse staff there. I was overcharged hundreds of dollars (and still have an outstanding balance of another $135). The last billing lady I checked out with wanted me to pay it. I asked her why and what was it. She couldn't tell me and said I just needed to pay it. Well, I waited for my EOB from my insurance, which is when I found out I was overcharged. When I contacted their billing department, I spoke with several billing specialists, the office manager, and the financial manager. I was lied to, belittled, and insulted. The office manager admitted they had made at least 2 mistakes to me, but that they refused to fix them and that I owed the money. I am working with the Better Business Burearu now, because the financial manager said I couldn't call there anymore. Save yourself the headache and find a place that has some amount of customer service and morals.

1
★☆☆☆☆

Although Dr. Vu is an excellent dentist, I don't think there could be a worse staff there. I was overcharged hundreds of dollars (and still have an outstanding balance of another $135). The last billing lady I checked out with wanted me to pay it. I asked her why and what was it. She couldn't tell me and said I just needed to pay it. Well, I waited for my EOB from my insurance, which is when I found out I was overcharged. When I contacted their billing department, I spoke with several billing specialists, the office manager, and the financial manager. I was lied to, belittled, and insulted. The office manager admitted they had made at least 2 mistakes to me, but that they refused to fix them and that I owed the money. I am working with the Better Business Burearu now, because the financial manager said I couldn't call there anymore. Save yourself the headache and find a place that has some amount of customer service and morals.

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Message from Shakespear, Christopher, DDS Oregon Dental Care

Dr. Colby is a graduate of the University of Minnesota School of Dentistry in Minneapolis, Minnesota. With over 20 years of experience, Dr. Colby successfully provides a variety of specialty services, including advanced treatment of gum disease, treatment of difficult root canal procedures, restoration of implants, and treatment of many orthodontic conditions utilizing braces for both adults and adolescents. Dr. Colby also enjoys seeing children and takes great pride in taking extra time with them so that they have a good experience.

More about Shakespear, Christopher, DDS Oregon Dental Care

Sedation Dentistry Endodontics (root canals) Pediatric care Full and removable dentures Implants Laser gum therapy Cosmetic dentistry Orthodontics for many adults and children Invisalign - The invisible way to straighten your teeth. Call for details or click here for the Invisalign site.

 

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