Apartments At Florin Hill

★★☆☆☆
  • 1013 W Main St 5

    Mt Joy, PA 17552

    Map & Directions
  • 717-492-0005

About Apartments At Florin Hill

Categories
Hours
Mon 9am-11am, Wed 9am-11am, Fri 9am-11am, Mon 3pm-6pm, Wed 3pm-6pm, Fri 3pm-6pm

Real Estate

Real Estate
More choices in Mt Joy:
Resultset_next

Horst Property Management Commercial Residential

320 Granite Run Dr Lancaster, CA

Resultset_next

Belair Townhouses

590 Candlewyck Rd Lancaster, CA

1.5 2
Hi! Sign in to let us know how Apartments At Florin Hill was?
Write a Review
.

This is a condensed version, so not as eloquent as I??d like. We lived in Florin Hill for three months while we were looking for a house. Space- pretty decent; Perks- pool, gym; Cons- price, design, management, maintenance staff. Building is poorly designed structurally so you can hear all of your neighbors (zumba, singing, going to bathroom);The heating system is also in a room off of the second bedroom which meant that everything needed to be moved every time they needed to come in. It also meant that the vent blew out into the living room which was rather loud when you are trying to watch television. Our stove drawer never shut right and then we were blamed for it. There is NO guest parking, NONE. They have enough spaces for the people that live there and that is it. They will tow cars even if they are in your spot, so basically no one can come over, ever. Maintenance guy Kevin: He did not give us notices within a reasonable amount of time. We??d get notices for the next day at 7pm. This included needing to move our cars so that they could clean at 8 the next morning. People were told we could park our car somewhere else in the complex and not risk being towed from 8-12, but after 12 if the car wasn??t moved back then it could be towed. My neighbors who were away on vacation didn??t get the notice?. When they changed our air filters we got a notice the night before (8pm this time) that service would be done between 9-5. The man came at 7:30 at night when we were in the middle of bathing our child. They also showed our apartment (with us in it) to a man who had already seen that model in a different building because they wanted to show him his place. Major inconvenience, build a model apartment.
So our biggest issue is the management staff (and Kevin). Our move out process was horrible. When we moved in we were told that we could either pay extra for a three month lease or pay for the charges of cleaning up. We chose to pay the charges for cleaning up. Our lease said that this was for repainting if we put things in the wall and HEAVY cleaning. We were also told that we could ask for touch up paint for little nicks or smudges. They flat out lied. We called to ask for paint and were not given any. We spent six hours cleaning an already spotless apartment. When we left there were two broken blinds (both broken by something falling {shoe and lamp, so you know they are super cheap blinds}), not one hole in a wall, and a mark the size of a dime on the carpet. At our inspection Kevin openly told us that every apartment gets cleaned after someone moved out (as expected) but he marked that we needed heavy cleaning for one blind (not the set, one slate in the set), that had dust on it and a handful of crumbs that could have been picked up by licking your hand and pressing down. He ripped our carpet up and when we asked why he was doing that he told us ?? because people lie to us about having pets?, which is really rude and two, very sneaky because they are trying to get you to pay for a new carpet. We asked about the paint again and he said not to worry because there are no charges for touch ups. He told us that signing the move out slip showed that it was complete. So skip ahead to us getting our invoice back, our deposit was 500 bucks, you automatically lose 150 for cleaning the carpet (everyone has to do it). We got charged 250 dollars for paint initially, then they took off 125, so 125 for paint and 100 for cleaning. Yes, you heard me, 125 for touch ups that we were not supposed to pay for and 100 for a dusty slat on a blind. We got 84 dollars back. When I called to discuss it I was given attitude and called dumb. I told that my lease stated I should pay for the paint because unless I had it in writing that they would give me touch up paint then they wouldn??t honor it. When I told her we did have it in writing she told me that no one would have written that, and basically admitted that they say that to people when they sign leases. She got smart with me and said that we were lucky they only charged 125 and not the 250 and if I didn??t like that she could go back, take the charges off and charge me the 20% mark up rate for my rent those three months. I asked her about the cleaning charge and she had not comment. She asked me why we signed the move out inspection and I told her, because we were told that we needed to sign it to say we were there, that it wasn??t agreeing. She told me I was dumb for signing it.
These apartments steal your money, flat out. They try to be charming when they show a place, but after you sign the lease they could care less about you. I said I was writing a review and she said ??go ahead because people come here and you can??t stop that?. Not one of our neighbors plans on staying after their lease is up. Several were shocked that they could have rented for less time. They are all unhappy because they have received the same treatment.

2
★★☆☆☆

This is a condensed version, so not as eloquent as I??d like. We lived in Florin Hill for three months while we were looking for a house. Space- pretty decent; Perks- pool, gym; Cons- price, design, management, maintenance staff. Building is poorly designed structurally so you can hear all of your neighbors (zumba, singing, going to bathroom);The heating system is also in a room off of the second bedroom which meant that everything needed to be moved every time they needed to come in. It also meant that the vent blew out into the living room which was rather loud when you are trying to watch television. Our stove drawer never shut right and then we were blamed for it. There is NO guest parking, NONE. They have enough spaces for the people that live there and that is it. They will tow cars even if they are in your spot, so basically no one can come over, ever. Maintenance guy Kevin: He did not give us notices within a reasonable amount of time. We??d get notices for the next day at 7pm. This included needing to move our cars so that they could clean at 8 the next morning. People were told we could park our car somewhere else in the complex and not risk being towed from 8-12, but after 12 if the car wasn??t moved back then it could be towed. My neighbors who were away on vacation didn??t get the notice?. When they changed our air filters we got a notice the night before (8pm this time) that service would be done between 9-5. The man came at 7:30 at night when we were in the middle of bathing our child. They also showed our apartment (with us in it) to a man who had already seen that model in a different building because they wanted to show him his place. Major inconvenience, build a model apartment.
So our biggest issue is the management staff (and Kevin). Our move out process was horrible. When we moved in we were told that we could either pay extra for a three month lease or pay for the charges of cleaning up. We chose to pay the charges for cleaning up. Our lease said that this was for repainting if we put things in the wall and HEAVY cleaning. We were also told that we could ask for touch up paint for little nicks or smudges. They flat out lied. We called to ask for paint and were not given any. We spent six hours cleaning an already spotless apartment. When we left there were two broken blinds (both broken by something falling {shoe and lamp, so you know they are super cheap blinds}), not one hole in a wall, and a mark the size of a dime on the carpet. At our inspection Kevin openly told us that every apartment gets cleaned after someone moved out (as expected) but he marked that we needed heavy cleaning for one blind (not the set, one slate in the set), that had dust on it and a handful of crumbs that could have been picked up by licking your hand and pressing down. He ripped our carpet up and when we asked why he was doing that he told us ?? because people lie to us about having pets?, which is really rude and two, very sneaky because they are trying to get you to pay for a new carpet. We asked about the paint again and he said not to worry because there are no charges for touch ups. He told us that signing the move out slip showed that it was complete. So skip ahead to us getting our invoice back, our deposit was 500 bucks, you automatically lose 150 for cleaning the carpet (everyone has to do it). We got charged 250 dollars for paint initially, then they took off 125, so 125 for paint and 100 for cleaning. Yes, you heard me, 125 for touch ups that we were not supposed to pay for and 100 for a dusty slat on a blind. We got 84 dollars back. When I called to discuss it I was given attitude and called dumb. I told that my lease stated I should pay for the paint because unless I had it in writing that they would give me touch up paint then they wouldn??t honor it. When I told her we did have it in writing she told me that no one would have written that, and basically admitted that they say that to people when they sign leases. She got smart with me and said that we were lucky they only charged 125 and not the 250 and if I didn??t like that she could go back, take the charges off and charge me the 20% mark up rate for my rent those three months. I asked her about the cleaning charge and she had not comment. She asked me why we signed the move out inspection and I told her, because we were told that we needed to sign it to say we were there, that it wasn??t agreeing. She told me I was dumb for signing it.
These apartments steal your money, flat out. They try to be charming when they show a place, but after you sign the lease they could care less about you. I said I was writing a review and she said ??go ahead because people come here and you can??t stop that?. Not one of our neighbors plans on staying after their lease is up. Several were shocked that they could have rented for less time. They are all unhappy because they have received the same treatment.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would not recommend this place to anyone. I've lived in several apartments in my life..never one like Florin Hill. They are only nice to you in the beginning because they want you to sign. I'm reporting them to the US department of housing. Their tactics are greedy and scam like. Do not be fooled.

1
★☆☆☆☆

I would not recommend this place to anyone. I've lived in several apartments in my life..never one like Florin Hill. They are only nice to you in the beginning because they want you to sign. I'm reporting them to the US department of housing. Their tactics are greedy and scam like. Do not be fooled.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Apartments At Florin Hill, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review