Campbell Cunningham & Taylor

★★★☆☆
  • 1124 E Weisgarber Rd 100

    Knoxville, TN 37909

    Map & Directions
  • 865-584-0905

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3.0 2
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I have been to see Dr Horton at Campbell Cunningham and Taylor now for 3 years (after being referred by a friend) and have referred several friends and family members there as well. The staff has always been courteous to me- from reception to the technicians to the doctors and opticians. I had LASIK several years ago, and it was not until I went to CCT that they discovered the procedure had left me slightly far-sighted, as many other groups do not dilate patients during routine exams. They then sent me to the optical shop and I managed to find frames that not only looked great, but were not terribly overpriced. The office has several locations (I have been to two of them to accomodate my schedule) and the adjacent surgery center and proximity to Southeastern Retina are comforting in the event that I have an ""eye emergency.""

2
★★★★★

I have been to see Dr Horton at Campbell Cunningham and Taylor now for 3 years (after being referred by a friend) and have referred several friends and family members there as well. The staff has always been courteous to me- from reception to the technicians to the doctors and opticians. I had LASIK several years ago, and it was not until I went to CCT that they discovered the procedure had left me slightly far-sighted, as many other groups do not dilate patients during routine exams. They then sent me to the optical shop and I managed to find frames that not only looked great, but were not terribly overpriced. The office has several locations (I have been to two of them to accomodate my schedule) and the adjacent surgery center and proximity to Southeastern Retina are comforting in the event that I have an ""eye emergency.""

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I had a very bad experience with Campbell Cunningham & Taylor. Ill just hit the highlights to keep this brief. All I needed was a routine exam and prescription for my contacts (which I have worn for years). The prescription I was given was wrong. So wrong in fact, that after wearing the new contacts for one day, I had vertigo-like symptoms for over a week (very dizzy and nauseous). I spent two weeks wearing my glasses only before my equilibrium got back to normal (Im relatively young and in good shape). I then went to another eye doctor in town (who was great), got a very different prescription than the one from CCT, and everything was just fine.\r\n\r\nI cant say the doctor at CCT gave me the wrong prescription because he never even checked it. His assistant did the testing to determine it and he never went back to review. After I put in the trial pair of contacts he gave me, I told him that things did not look right and I thought the prescription was off. He said not to worry, it was because my eyes were still dilated and everything would be fine after that wore off.\r\n\r\nAs if making me physically ill for more than a week wasnt enough, they were extremely rude when I explained what happened and said I was not paying the remaining $40 balance on my account (I had already paid them nearly $300 and was not seeking to get that part back). I declined their suggestion to get a lawyer and just paid the remaining bill. So effectively, I paid CCT over $300 for a prescription I cant use and for making me sick for more than a week. What a bargain! By the way, the exam from the second eye doctor I went to, the one that was so much better, cost over 70% less than CCTs.

0
★☆☆☆☆

I had a very bad experience with Campbell Cunningham & Taylor. Ill just hit the highlights to keep this brief. All I needed was a routine exam and prescription for my contacts (which I have worn for years). The prescription I was given was wrong. So wrong in fact, that after wearing the new contacts for one day, I had vertigo-like symptoms for over a week (very dizzy and nauseous). I spent two weeks wearing my glasses only before my equilibrium got back to normal (Im relatively young and in good shape). I then went to another eye doctor in town (who was great), got a very different prescription than the one from CCT, and everything was just fine.\r\n\r\nI cant say the doctor at CCT gave me the wrong prescription because he never even checked it. His assistant did the testing to determine it and he never went back to review. After I put in the trial pair of contacts he gave me, I told him that things did not look right and I thought the prescription was off. He said not to worry, it was because my eyes were still dilated and everything would be fine after that wore off.\r\n\r\nAs if making me physically ill for more than a week wasnt enough, they were extremely rude when I explained what happened and said I was not paying the remaining $40 balance on my account (I had already paid them nearly $300 and was not seeking to get that part back). I declined their suggestion to get a lawyer and just paid the remaining bill. So effectively, I paid CCT over $300 for a prescription I cant use and for making me sick for more than a week. What a bargain! By the way, the exam from the second eye doctor I went to, the one that was so much better, cost over 70% less than CCTs.

 

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