Citra Carpet Care

★★★★☆
  • 4904 Basil Dr

    Mckinney, TX 75070

    Map & Directions
  • 214-385-4218

About Citra Carpet Care

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Details
Hours
Mon 8:00-18:00, Tue 8:00-18:00, Wed 8:00-18:00, Thu 8:00-18:00, Fri 8:00-18:00, Sat 9:30-15:30, Sun closed
Reservations
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Business Services

Business Services
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4.1 10
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THEY DO NOT OWN ANY EQUIPMENT OR VANS.
The fact that the reviews are all over the map comes down to the fact that they dispatch other vendors to do the work.
They pay the vendors very little to do the work. (less than half the "cupon" price)
The vendor doing the work takes a loss on every service call.
Best bet is to use a company with its own equipment.
The service will be better, you get what you pay for.

1
★☆☆☆☆

THEY DO NOT OWN ANY EQUIPMENT OR VANS.
The fact that the reviews are all over the map comes down to the fact that they dispatch other vendors to do the work.
They pay the vendors very little to do the work. (less than half the "cupon" price)
The vendor doing the work takes a loss on every service call.
Best bet is to use a company with its own equipment.
The service will be better, you get what you pay for.

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I have looked for a "good" carpet cleaner and read all the reviews and was very excited about this find. But this machine performs poorly - I thought it might be user error so I've re-read the directions, but it's not. I did not pick up at the order time that you HAD to use their shampoo and by the time I ordered and received the shampoo it was close to the return expire date. Then the machine has poor suction - very disappointing.

1
★☆☆☆☆

I have looked for a "good" carpet cleaner and read all the reviews and was very excited about this find. But this machine performs poorly - I thought it might be user error so I've re-read the directions, but it's not. I did not pick up at the order time that you HAD to use their shampoo and by the time I ordered and received the shampoo it was close to the return expire date. Then the machine has poor suction - very disappointing.

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This company is a joke.... I called to get an quote and the women that answered the phone sounded like she's had been doing coke for the past 3 days... stay away... They should not get a star...!!

5
★★★★★

This company is a joke.... I called to get an quote and the women that answered the phone sounded like she's had been doing coke for the past 3 days... stay away... They should not get a star...!!

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I can??t believe what a rip off this company is. I schedule to get my air duct cleaned and which they came almost 2 hour late and not only that I was told a two man team but only ONE showed up. He rushes through the service not doing the job like he suppose to, left my vents hanging and not screwing up all the screws for them. It was just one of the nastiest and unprofessional services I ever had. Then he said he missing some chemical or tool to clean the system and need to reschedule me, WTH!! Of course I had to reschedule to get it done they left me with no choice, but here I am telling you just STAY COMPLETELY AWAY from this company! They never showed back up, wasted my day waiting around, losing my hour at work for nothing! I end up having to call someone else and paid for the service again. Lessons learn never ever pay in cash!

1
★☆☆☆☆

I can??t believe what a rip off this company is. I schedule to get my air duct cleaned and which they came almost 2 hour late and not only that I was told a two man team but only ONE showed up. He rushes through the service not doing the job like he suppose to, left my vents hanging and not screwing up all the screws for them. It was just one of the nastiest and unprofessional services I ever had. Then he said he missing some chemical or tool to clean the system and need to reschedule me, WTH!! Of course I had to reschedule to get it done they left me with no choice, but here I am telling you just STAY COMPLETELY AWAY from this company! They never showed back up, wasted my day waiting around, losing my hour at work for nothing! I end up having to call someone else and paid for the service again. Lessons learn never ever pay in cash!

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A great, hard working company that strives for excellent customer service. Family owned business that cares about the job. We even had one of the son's do an excellent job on his own. Great Job Dalton!

4
★★★★☆

A great, hard working company that strives for excellent customer service. Family owned business that cares about the job. We even had one of the son's do an excellent job on his own. Great Job Dalton!

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We had Citra Carpet Care out to clean our home and were amazed at the results. We recommend Citra Carpet Care to all of our customers!

3
★★★★★

We had Citra Carpet Care out to clean our home and were amazed at the results. We recommend Citra Carpet Care to all of our customers!

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Great company dedicated to making lifelong customers providing excellent satisfaction in customer service and work ethic.

3
★★★★★

Great company dedicated to making lifelong customers providing excellent satisfaction in customer service and work ethic.

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Citra Carpet Care provides you the best in Carpet and Upholstery Cleaning, providing you with professionalism and excellent quality by putting more focus on detail and listening to the customer. Our goal is to leave every home with a

3
★★★★★

Citra Carpet Care provides you the best in Carpet and Upholstery Cleaning, providing you with professionalism and excellent quality by putting more focus on detail and listening to the customer. Our goal is to leave every home with a

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Brian and Scott are truly awesome. They cleaned the carpet and furniture in our office and it turned out great. They even gave attention to our baseboards which was surely not part of the package. They also donated some items to our jantiorial service for general upkeep our office. Talk about exceptional service.. These guys rock.Citra Carpet Care are the guys for cleaning your carpet

5
★★★★★

Brian and Scott are truly awesome. They cleaned the carpet and furniture in our office and it turned out great. They even gave attention to our baseboards which was surely not part of the package. They also donated some items to our jantiorial service for general upkeep our office. Talk about exceptional service.. These guys rock.Citra Carpet Care are the guys for cleaning your carpet

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Citra Carpet Care provides you the professionalism and quality by putting more focus on detail and listening to the customer. Our goal is to leave every home with a lifelong happy customer who would recommend us to anyone! We strive hard

3
★★★★★

Citra Carpet Care provides you the professionalism and quality by putting more focus on detail and listening to the customer. Our goal is to leave every home with a lifelong happy customer who would recommend us to anyone! We strive hard

Message from Citra Carpet Care

You can trust us to do the job right!

More about Citra Carpet Care

Citra Carpet Care offers no hassle pricing for Carpet, Upholstery, Tile, Grout, and Wood floor cleaning to both Residentialand Commercial customers. Our low moisture process combined with naturally safe cleaning products give both your family and businessβ??s excellent results. We are so sure you will be satisfied we offer a 30 day guarantee!.

 

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