LensCrafters

★★★☆☆
  • 1200 Towne Centre Blvd Provo Towne Center

    Provo, UT 84601

    Map & Directions
  • 801-852-4400

About LensCrafters

Categories
  • Optical Goods Stores
  • Contact Lenses
  • Opticians
  • Optometrists
  • Optical Goods Repair Shops
  • Sunglasses
Details
  • Acuvue
  • Prescription Sunglasses
Hours
M-Sa 10am-9pm, Su 12pm-6pm
Associations
  • OneSight Foundation
Phones
  • Fax (801-852-4404)
Year Established
  • 1983
Products
  • High Definition Lenses
  • Anti-reflective Lenses
  • Polarized Lenses
  • Traditional Lenses
  • Eyeglasses
  • Sunglasses
  • Frames
Specialties
  • Prescription Eyewear
  • Digital Retina Photo - varies by location
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Oakley
  • Brooks Brothers
  • Ralph
  • Vogue
  • Ray-Ban
  • Coach
  • Burberry
  • Versace
  • Michael Kors
  • Ralph Lauren
  • Polo
  • DKNY
  • Armani Exchange
  • Sferoflex
  • Tiffany & Co.
  • Prada
  • Tory Burch
  • Dolce & Gabbana
Services
  • AccuFit
  • myLook

Shopping

Shopping
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Lenscrafters

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Stuff
    AccuFit
    Lenses
    LC Brands
    myLook
      2.6667 3
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      Write a Review
      .

      My wife and I had exams an purchased glasses here. The doctor was very friendly and thorough, addressing any questions we had. The rest of the staff was also very helpful in choosing glasses and giving us the best recommendation on lenses.

      3
      ★★★★★

      My wife and I had exams an purchased glasses here. The doctor was very friendly and thorough, addressing any questions we had. The rest of the staff was also very helpful in choosing glasses and giving us the best recommendation on lenses.

      .

      The doctor here is great! He was very nice and took a lot of time to answer my questions. However, their customer service is horrible. I had a contact eye exam which includes a free trial pair of contacts (which they were out of). I has been over a month and I still don't have my trial pair of contacts. I have called every week to see if they are in yet. I get the same story, ""Oh not yet try again next week."" Today I called their corporate office to file a complaint. Hopefully now I will get some results.
      So even though their doctor was wonderful I will never go back there and I would never recommend them.

      0
      ★☆☆☆☆

      The doctor here is great! He was very nice and took a lot of time to answer my questions. However, their customer service is horrible. I had a contact eye exam which includes a free trial pair of contacts (which they were out of). I has been over a month and I still don't have my trial pair of contacts. I have called every week to see if they are in yet. I get the same story, ""Oh not yet try again next week."" Today I called their corporate office to file a complaint. Hopefully now I will get some results.
      So even though their doctor was wonderful I will never go back there and I would never recommend them.

      .

      Going to lenscrafters has been one of the worst experiences of my life. I pride myself on my consumer choices and i truly believed you get what you pay for, until now. I spent 650.00 on a pair of glasses and the frames broke in 6 months. They were not stepped on or traumatized in anyway, they just fell apart one day. The store manager said the best he could do was sell me another pair of frames for half price. This is not acceptable, I know they are charging huge premiums and make a killing off of every pair of glasses they sell. A premium product should be covered by at least a 1 year warranty regardless yet when their product failed to perform they just said oh well we can sell you new frames and make a little less money than we did last time. If you want a company that stands by their product then don't go to lenscrafters. Wal-mart has a better warranty on their piece of crap glasses.

      0
      ★☆☆☆☆

      Going to lenscrafters has been one of the worst experiences of my life. I pride myself on my consumer choices and i truly believed you get what you pay for, until now. I spent 650.00 on a pair of glasses and the frames broke in 6 months. They were not stepped on or traumatized in anyway, they just fell apart one day. The store manager said the best he could do was sell me another pair of frames for half price. This is not acceptable, I know they are charging huge premiums and make a killing off of every pair of glasses they sell. A premium product should be covered by at least a 1 year warranty regardless yet when their product failed to perform they just said oh well we can sell you new frames and make a little less money than we did last time. If you want a company that stands by their product then don't go to lenscrafters. Wal-mart has a better warranty on their piece of crap glasses.

      Message from LensCrafters

      At LensCrafters located at 1200 Towne Centre Blvd, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Provo LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and many more. The associates will help you find the right prescription lens for your lifestyle. Each pair of lenses, whether single vision, bifocals, progressives or polarized sun lenses, is crafted in our labs. We do what we do because we love eyes and care about the people behind them. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.

      Yext PowerListings

       

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