Varanelli, Frank J, DDS Andrew G Gilfillan Dental

★☆☆☆☆

About Varanelli, Frank J, DDS Andrew G Gilfillan Dental

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Health & Medical

Health & Medical
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Dumas Family Dental Center LLC

601 Meador Dr Dumas, AR

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I called and made appointment for teeth cleaning about March 2012. The first visit they did numerous exrays with a Pano. Dr. V came in did exam and I was sent home with no teeth cleaning! I did not want the Pano.

Second visit in March they insisted I had to have more exrays I said no, they did it anyway. I should have just left immediately, I felt intimidated. I do not even have molars. Then Dr. came in for exam, (another cost) and asked me if I took my antibiotics before coming there.

I assured him I had no idea what he was talking about. He told me with chronic illness i had to do this. Why was I not told this on day one? They would not do teeth cleaning until I did. I stated I never heard of this before. They wanted me to drive to CVS Pham to get a script they called in for me. Take the pill and come back and sit in their office, then they could see me in a couple hours.

By this time I was livid! I told them NO WAY! I did not get my teeth cleaned but they had several hundred dollars of mine and my inusrance company's money.

I told them I am leaving and I will not return and I better not get a bill for today, they wasted my time and stole from me and my insurance company!

I had to pay co-pay, each visit but I can't remember how much, it is not on bill they sent me the end of year 2012. They say I owe 63.00 after insurance paid.

I told them yesterday (3-13-13 I received bill), I will not pay this and was told I would be sent to collections!

1
★☆☆☆☆

I called and made appointment for teeth cleaning about March 2012. The first visit they did numerous exrays with a Pano. Dr. V came in did exam and I was sent home with no teeth cleaning! I did not want the Pano.

Second visit in March they insisted I had to have more exrays I said no, they did it anyway. I should have just left immediately, I felt intimidated. I do not even have molars. Then Dr. came in for exam, (another cost) and asked me if I took my antibiotics before coming there.

I assured him I had no idea what he was talking about. He told me with chronic illness i had to do this. Why was I not told this on day one? They would not do teeth cleaning until I did. I stated I never heard of this before. They wanted me to drive to CVS Pham to get a script they called in for me. Take the pill and come back and sit in their office, then they could see me in a couple hours.

By this time I was livid! I told them NO WAY! I did not get my teeth cleaned but they had several hundred dollars of mine and my inusrance company's money.

I told them I am leaving and I will not return and I better not get a bill for today, they wasted my time and stole from me and my insurance company!

I had to pay co-pay, each visit but I can't remember how much, it is not on bill they sent me the end of year 2012. They say I owe 63.00 after insurance paid.

I told them yesterday (3-13-13 I received bill), I will not pay this and was told I would be sent to collections!

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They are filing false insurance claims to your insurance companies and collecting payment for procedures not done. Patients are not familiar enough with their treatment to know the difference. Many of the Patients have very large credits on their account from either them or their insurance companies over paying. But Mary Varanelli has forbid the staff to tell patients this by threatening them with their jobs. Beware...look at your insurance statements and get a FULL statement of your office account. Look for misc adjust/posting corrections/ debit correction/ anything for them to make the balance zero out. CAUTION..they steal from everyone!

1
★☆☆☆☆

They are filing false insurance claims to your insurance companies and collecting payment for procedures not done. Patients are not familiar enough with their treatment to know the difference. Many of the Patients have very large credits on their account from either them or their insurance companies over paying. But Mary Varanelli has forbid the staff to tell patients this by threatening them with their jobs. Beware...look at your insurance statements and get a FULL statement of your office account. Look for misc adjust/posting corrections/ debit correction/ anything for them to make the balance zero out. CAUTION..they steal from everyone!

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