Arrowhead Appliance

★★★☆☆
A Kansas City Service Team You Can Always Count On!
  • 6741 W 138th Ter

    Overland Park, KS 66223

    Map & Directions
  • 888-625-6310

Shopping

Shopping
More choices in Overland Park:
Resultset_next

Kansas City Audio-Visual

7535 Troost Ave Kansas City, KS

Resultset_next

Overland Tv

7135 W 80th St. Overland Park, KS

3.1667 6
Hi! Sign in to let us know how Arrowhead Appliance was?
Write a Review
.

This company is a total scam. Called to service my refrigerator--front ice/water control panel stopped working after a power outage. Was told it was the main control board and that it would have to be replaced to the tune of $377.00. I

3
★★★★★

This company is a total scam. Called to service my refrigerator--front ice/water control panel stopped working after a power outage. Was told it was the main control board and that it would have to be replaced to the tune of $377.00. I

.

Refrigerator went out. Promised to be there by 3:30, did not make it. I called, he was tied up at a customer site (understandable) but thought he could be there by 7:00. Did not show up or call. The next day, scheduled an appointment for 9:00 the following day. I called at 8:45 to confirm, no answer. Called again at 9:15, 9:40, and 10:00. No answer. No show, no answer. Avoid this business!

1
★☆☆☆☆

Refrigerator went out. Promised to be there by 3:30, did not make it. I called, he was tied up at a customer site (understandable) but thought he could be there by 7:00. Did not show up or call. The next day, scheduled an appointment for 9:00 the following day. I called at 8:45 to confirm, no answer. Called again at 9:15, 9:40, and 10:00. No answer. No show, no answer. Avoid this business!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Incorrectly serviced my dryer on 2/13. $142 for a replacement thermostat. Issue not resolved. Called back in a month, due to overheating issues, to set up appointment (covered by thier supposed 1 year warranty). Never showed/no call for 1st appointment; set up new appointment; never showed or called again; set up third appointment; you guessed it, no call, no show and now my calls are avoided and messages are not returned. Office phone number is 816-812-0751; do NOT use these guys. Waste of time.

0
★☆☆☆☆

Incorrectly serviced my dryer on 2/13. $142 for a replacement thermostat. Issue not resolved. Called back in a month, due to overheating issues, to set up appointment (covered by thier supposed 1 year warranty). Never showed/no call for 1st appointment; set up new appointment; never showed or called again; set up third appointment; you guessed it, no call, no show and now my calls are avoided and messages are not returned. Office phone number is 816-812-0751; do NOT use these guys. Waste of time.

.

Incorrectly serviced my dryer on 2/13. $142 for a replacement thermostat. Issue not resolved. Called back in a month, due to overheating issues, to set up appointment (covered by thier supposed 1 year warranty). Never showed/no call for 1st appointment; set up new appointment; never showed or called again; set up third appointment; you guessed it, no call, no show and now my calls are avoided and messages are not returned. Office phone number is 816-812-0751; do NOT use these guys. Waste of time.

0
★☆☆☆☆

Incorrectly serviced my dryer on 2/13. $142 for a replacement thermostat. Issue not resolved. Called back in a month, due to overheating issues, to set up appointment (covered by thier supposed 1 year warranty). Never showed/no call for 1st appointment; set up new appointment; never showed or called again; set up third appointment; you guessed it, no call, no show and now my calls are avoided and messages are not returned. Office phone number is 816-812-0751; do NOT use these guys. Waste of time.

.

My serviceman was fast, efficient, polite and answered all my questions. They are available 24 hours a day and very responsive. I definitely plan to use them again and recommend them to you as well.

5
★★★★★

My serviceman was fast, efficient, polite and answered all my questions. They are available 24 hours a day and very responsive. I definitely plan to use them again and recommend them to you as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Arrowhead Appliance came out to check out my ice maker and discovered a valve was the issue They quoted me $119 for the repair I was very pleased with the service but being a resourceful person I called around after they left to price compare and they were $45 lower than any company I called! Would Highly recommend to anyone Thanks Arrowhead Appliance

5
★★★★★

Arrowhead Appliance came out to check out my ice maker and discovered a valve was the issue They quoted me $119 for the repair I was very pleased with the service but being a resourceful person I called around after they left to price compare and they were $45 lower than any company I called! Would Highly recommend to anyone Thanks Arrowhead Appliance

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Arrowhead Appliance, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review