Milex/Mr. Transmission

★★★★★
  • 1816 Spring Cypress Rd

    Spring, TX 77388

    Map & Directions
  • 281-817-8653

About Milex/Mr. Transmission

Hours
Monday: 9:00 AM - 5:00 PM; Tuesday: 9:00 AM - 5:00 PM; Wednesday: 9:00 AM - 5:00 PM; Thursday: 9:00 AM - 5:00 PM; Friday: 9:00 AM - 5:00 PM; Saturday: 9:00 AM - 5:00 PM; Sunday: Closed

Automotive

Automotive
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.

When I took my daughters car to Mr. Transmission, it became a never ending fixation on excuses and delays. It took over 2 months to get it right. The price went from $2200 to $3300. The the motor mounts were bad, then the selanoid needing

3
★★★★★

When I took my daughters car to Mr. Transmission, it became a never ending fixation on excuses and delays. It took over 2 months to get it right. The price went from $2200 to $3300. The the motor mounts were bad, then the selanoid needing

.

Update: Consumer Beware. Mr. Transmission failed to repair my transmission while keeping my truck for four weeks and doing an additional $2,000 worth of damage to my vehicle that I had to pay someone else to fix. The owner refuses to give

3
★★★★★

Update: Consumer Beware. Mr. Transmission failed to repair my transmission while keeping my truck for four weeks and doing an additional $2,000 worth of damage to my vehicle that I had to pay someone else to fix. The owner refuses to give

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I generally expect a little bit of BS when I have to deal with mechanics, but these guys really take the cake. They have had my car for over a week and every day that I call they tell me it will be ready tomorrow. They cant even tell me

3
★★★★★

I generally expect a little bit of BS when I have to deal with mechanics, but these guys really take the cake. They have had my car for over a week and every day that I call they tell me it will be ready tomorrow. They cant even tell me

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don't take your car to this place. service is horrible and you won't even be sure that your transmission will be fixed. I wish I would have never found this place, I guess you get what you pay for. it might sound like they know what

3
★★★★★

don't take your car to this place. service is horrible and you won't even be sure that your transmission will be fixed. I wish I would have never found this place, I guess you get what you pay for. it might sound like they know what

.

Nick, I feel your pain and you are not alone! Like you, I want everyone to stay away from Mr. Transmission. I too have just filed a complaint with BBB! This is the short version I sent BBB due to space retriction!\r
\r
10/4/12: I

3
★★★★★

Nick, I feel your pain and you are not alone! Like you, I want everyone to stay away from Mr. Transmission. I too have just filed a complaint with BBB! This is the short version I sent BBB due to space retriction!\r
\r
10/4/12: I

.

I see a lot of people have had great experiences. Well I hate to be the guy that gets screwed over like I did... but they over charged me for the motor and labor and could not give me the exact prices on anything. They couldn't give me an

3
★★★★★

I see a lot of people have had great experiences. Well I hate to be the guy that gets screwed over like I did... but they over charged me for the motor and labor and could not give me the exact prices on anything. They couldn't give me an

.

1

3
★★★★★
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Great experience, everyone very courteaous and friendly

3
★★★★★

Great experience, everyone very courteaous and friendly

.

This is an exact transcript of my thank you letter to Scott the Center Manager at Mr. Transmission! Wonderful guy!\r
\r
"Thank you so much for all the you did to see to it that we got what we paid for in having Mr. Transmission fix our

3
★★★★★

This is an exact transcript of my thank you letter to Scott the Center Manager at Mr. Transmission! Wonderful guy!\r
\r
"Thank you so much for all the you did to see to it that we got what we paid for in having Mr. Transmission fix our

.

Towing was free and the service was completed quickly. My cost was below the original quote. The process was handled professionally. I felt in good hands with Alex and he surpassed his promises. I will continue to use them and highly

3
★★★★★

Towing was free and the service was completed quickly. My cost was below the original quote. The process was handled professionally. I felt in good hands with Alex and he surpassed his promises. I will continue to use them and highly

.

I'm completely satisfied with their proper diagnosis and repairs. They have even fixed repairs done wrong by the big transmission chains. I send all of my friends here as well.

3
★★★★★

I'm completely satisfied with their proper diagnosis and repairs. They have even fixed repairs done wrong by the big transmission chains. I send all of my friends here as well.

.

They provided me with a rebuilt transmission with a 3 year warranty. It is refreshing to deal with a business which exhibits such honesty and integrity. I highly recommend!

3
★★★★★

They provided me with a rebuilt transmission with a 3 year warranty. It is refreshing to deal with a business which exhibits such honesty and integrity. I highly recommend!

.

As far as prices they are very fair and reasonable. Anyone who goes there you will get great service and they back up their work.

3
★★★★★

As far as prices they are very fair and reasonable. Anyone who goes there you will get great service and they back up their work.

.

A super nice and honest place. They rebuilt my transmission and did a great job at the fair price. I highly recommend this shop!

3
★★★★★

A super nice and honest place. They rebuilt my transmission and did a great job at the fair price. I highly recommend this shop!

.

Awesome people give them a try you wont be sorry.

3
★★★★★

Awesome people give them a try you wont be sorry.

.

Thank you all for your outstanding service. I would definitely use you again and recommend you to my friends and family.

3
★★★★★

Thank you all for your outstanding service. I would definitely use you again and recommend you to my friends and family.

.

When I ran into issues related to my lack of knowledge they were extremely helpful in directing me to answers to my questions.

3
★★★★★

When I ran into issues related to my lack of knowledge they were extremely helpful in directing me to answers to my questions.

.

"My Thanks go out to Alex and all the fine men at Mr. Transmission. OUTSTANDING SERVICE! Without a mechanical background I took on the project of converting my transmission from a 350 to a 700r4 on my 1983 vehicle. I shopped around and

3
★★★★★

"My Thanks go out to Alex and all the fine men at Mr. Transmission. OUTSTANDING SERVICE! Without a mechanical background I took on the project of converting my transmission from a 350 to a 700r4 on my 1983 vehicle. I shopped around and

.

"I had taken my car to the dealership (that I thought was reputable) because my car was not working properly. I was told that I would need a whole new transmission and was quoted over $2,000 plus labor.
On the recommendation of a trusted

3
★★★★★

"I had taken my car to the dealership (that I thought was reputable) because my car was not working properly. I was told that I would need a whole new transmission and was quoted over $2,000 plus labor.
On the recommendation of a trusted

.

Staff was very friendly and she appreciated the affordable service and outstanding customer care.

3
★★★★★

Staff was very friendly and she appreciated the affordable service and outstanding customer care.

.

I really like this place. Every experience I have had was positive.

3
★★★★★

I really like this place. Every experience I have had was positive.

.

They do really great work here. I have been coming to this place for a while now and I am always satisfied when I leave.

3
★★★★★

They do really great work here. I have been coming to this place for a while now and I am always satisfied when I leave.

.

Best place for transmission work!

3
★★★★★

Best place for transmission work!

.

Great job!!. I was really impressed with their work.

3
★★★★★

Great job!!. I was really impressed with their work.

.

This place does a great job. I am happy that I chose to come here.

3
★★★★★

This place does a great job. I am happy that I chose to come here.

.

They did a great job with my transmission. THANKS GUYS!

3
★★★★★

They did a great job with my transmission. THANKS GUYS!

.

They were extremely helpful. Thank you all for your outstanding service.

3
★★★★★

They were extremely helpful. Thank you all for your outstanding service.

.

Alex and his team did a wonderful job, I would recommend anyone that has problems to bring them to him. I found him to be honest and trustworthy.

3
★★★★★

Alex and his team did a wonderful job, I would recommend anyone that has problems to bring them to him. I found him to be honest and trustworthy.

.

These guys are honest, nice, and know what they are doing.

3
★★★★★

These guys are honest, nice, and know what they are doing.

.

My experience here was nothing less than exceptional. I will definitely be coming back here when I need something done with my car.

2
★★★★★

My experience here was nothing less than exceptional. I will definitely be coming back here when I need something done with my car.

.

I had a really great experience here. They were very professional. They were very understanding of what I needed and they even towed for free.

2
★★★★★

I had a really great experience here. They were very professional. They were very understanding of what I needed and they even towed for free.

.

I want to change the lock of my cash bolt at my store after firing one of my employees. I just could not sleep at night, he was a little disgruntled. I had Houston Metro Locksmith change it. Now I feel at ease knowing that my money is all safe in the bolt. Plus the lock they installed seems a lot better than the previous one. Houston Metro Locksmith is so reliable when it comes to lock mechanism.

2
★★★★★

I want to change the lock of my cash bolt at my store after firing one of my employees. I just could not sleep at night, he was a little disgruntled. I had Houston Metro Locksmith change it. Now I feel at ease knowing that my money is all safe in the bolt. Plus the lock they installed seems a lot better than the previous one. Houston Metro Locksmith is so reliable when it comes to lock mechanism.

.

Great job, I have been taking my vehicles here for the past 3 years. I have never had a problem. Took my 1998 Park Avenue for rear main seal and rebuilding the transmission, 2000 Ford Explorer this past week to rebuild the transmission, I also had it in earlier this year to stop the rear end from leaking. The jobs were done right the first time, we did not have to bring the cars back for any repairs that were not done. Our vehicle have never run better.
Alex and his team did a wonderful job, I would recommend anyone that has problems to bring them to him. I found him to be honest and trustworthy.

2
★★★★★

Great job, I have been taking my vehicles here for the past 3 years. I have never had a problem. Took my 1998 Park Avenue for rear main seal and rebuilding the transmission, 2000 Ford Explorer this past week to rebuild the transmission, I also had it in earlier this year to stop the rear end from leaking. The jobs were done right the first time, we did not have to bring the cars back for any repairs that were not done. Our vehicle have never run better.
Alex and his team did a wonderful job, I would recommend anyone that has problems to bring them to him. I found him to be honest and trustworthy.

.

I had a great experience with Alex and his staff at Mr. Transmission. I not only had them rebuild my transmission but they also replace bushings and an upper control arm along with a new thermostat. The towing was at no charge and my car was picked up within an hour of my call. All costs came in under the quote. I was totally satisfied with the service and the staff - especially Alex. He is a man of his word and follows through with his promises. I will refer all my friends and clients to Mr. Transmission. You should check here for any repair you need - not just a transmission.

2
★★★★★

I had a great experience with Alex and his staff at Mr. Transmission. I not only had them rebuild my transmission but they also replace bushings and an upper control arm along with a new thermostat. The towing was at no charge and my car was picked up within an hour of my call. All costs came in under the quote. I was totally satisfied with the service and the staff - especially Alex. He is a man of his word and follows through with his promises. I will refer all my friends and clients to Mr. Transmission. You should check here for any repair you need - not just a transmission.

.

this place is terrible we will not go it to a lot of details but i had to get their corporate office involved with all of the problems that i had also please read all of there other reviews online they are almost verbatim to the problems i had with this shop -- i dont know who is giving them 5 stars but it is kind of fishy do not trust alex, wayne, or john and do not go and deal with any of there financing companies either esp. gregory evans do not be fooled by the free tow or diagnostic they WILL charge you for it and they WILL LIE

0
★☆☆☆☆

this place is terrible we will not go it to a lot of details but i had to get their corporate office involved with all of the problems that i had also please read all of there other reviews online they are almost verbatim to the problems i had with this shop -- i dont know who is giving them 5 stars but it is kind of fishy do not trust alex, wayne, or john and do not go and deal with any of there financing companies either esp. gregory evans do not be fooled by the free tow or diagnostic they WILL charge you for it and they WILL LIE

.

I took my honda in a few weeks ago. Alex told me initially that it was just a filter that needed to be replaced in my transmission and that it would run me $285. It was closing time when I got there and he said he would need to keep my car overnight. The next morning he called me to tell me that I needed to have my transmission completely rebuilt and it would be $1800. Red flags went off immediatly and I called my uncle who insisted he come pick up the car but when he spoke to Alex he told him that they had my transmission taken apart and he could not come pick it up. I never gave him permission to take my transmission apart. My uncle told them to put my car back together that he was on his way to come get and after some words they did. Long story short after getting a second opinion the only thing that was wrong with my car is the overdrive went out. My transmission was fine. They are currently screwing my best friend over as well but I wil let her post her story.

THESE PEOPLE ARE EVIL!!!! I don't know how they sleep at night. Please do yourself a favor and stay away from this place. Tell everyone you know.

0
★☆☆☆☆

I took my honda in a few weeks ago. Alex told me initially that it was just a filter that needed to be replaced in my transmission and that it would run me $285. It was closing time when I got there and he said he would need to keep my car overnight. The next morning he called me to tell me that I needed to have my transmission completely rebuilt and it would be $1800. Red flags went off immediatly and I called my uncle who insisted he come pick up the car but when he spoke to Alex he told him that they had my transmission taken apart and he could not come pick it up. I never gave him permission to take my transmission apart. My uncle told them to put my car back together that he was on his way to come get and after some words they did. Long story short after getting a second opinion the only thing that was wrong with my car is the overdrive went out. My transmission was fine. They are currently screwing my best friend over as well but I wil let her post her story.

THESE PEOPLE ARE EVIL!!!! I don't know how they sleep at night. Please do yourself a favor and stay away from this place. Tell everyone you know.

.

had my 99 Trans Am Conv. taken to this shop at 1816 Spring Cypress Rd. It cost around $1600 the first time with a new shift kit. They told me they had to put a new transmission in my car. Apperntly it was a rebuilt transmission not a new one. I had to pay around $390 extra the 9th time and $670 exrta the eleventh time after they supposedly put in a new transmission . Now the transmission broke agian............ I talked with my attorney and there is nothing I can do as long as they are trying to fix it. He told I should have never paid extra for the work after the first payment for the transmission due to the fact that it was all replaced. Of cource I could not get my car unless I paid.... This time I had to find a reciept....... Which I moved, but I did find one........ Which it is not the last one I got. Looking for the $670 reciept........ It seems that a company should have records of those. Plus I did not get a reciept everytime. Of cource... I was told new owners took over and all new employees this time. I hope they will get it right this time. I will post later for an update to this company..... Hopefully these people know what they are doing and I don't have to file suit. We will see....... DO DO DO NOT TAKE YOUR VEHICLE HERE OR ANY MR TRANSMISSION PLACES IF YOU WANT IT FIXED. IF YOU WANT TO PAY PAY PAY and PAY MORE and NOT GET YOUR VEHICLE FIXED. AND THEN PAY EVEN MORE BECAUSE IT IS CHEAPER TO PAY HALF THAT IT IS TO FILE SUIT. THIS IS THE BEST PLACE FOR YOU.......CORPERATE DOES NOT HELP. THEY ALSO SAY PAY HALF IT IS ALOT CHEAPER. As you can see I am back.... They wanted to charge me half the cost to fix my car now... This would have been the 14th time back in this shop. As stated "It is cheaper for me to pay half than it is to take them to court" said Alex after I faxed (Emailed) him one of the reciepts that I found with the date of 09-29-2009. Today is 09-10-2009...That is not one year. Which I contacted him on 9-02-2010. I have to find the first reciept or second reciept I have that I paid extra for a 3 year warranty. I have reciepts somewhere dated after 9-29-2009, but I have to find it. Which I will. I will be filing in Harris County on them and on the corperate office in Midlothian, IL. If anyone one also wants to file a class action suit against the company in addition email me at scottthornton99@yahoo dot com. How does a company get by with not doing what they say??????

0
★☆☆☆☆

had my 99 Trans Am Conv. taken to this shop at 1816 Spring Cypress Rd. It cost around $1600 the first time with a new shift kit. They told me they had to put a new transmission in my car. Apperntly it was a rebuilt transmission not a new one. I had to pay around $390 extra the 9th time and $670 exrta the eleventh time after they supposedly put in a new transmission . Now the transmission broke agian............ I talked with my attorney and there is nothing I can do as long as they are trying to fix it. He told I should have never paid extra for the work after the first payment for the transmission due to the fact that it was all replaced. Of cource I could not get my car unless I paid.... This time I had to find a reciept....... Which I moved, but I did find one........ Which it is not the last one I got. Looking for the $670 reciept........ It seems that a company should have records of those. Plus I did not get a reciept everytime. Of cource... I was told new owners took over and all new employees this time. I hope they will get it right this time. I will post later for an update to this company..... Hopefully these people know what they are doing and I don't have to file suit. We will see....... DO DO DO NOT TAKE YOUR VEHICLE HERE OR ANY MR TRANSMISSION PLACES IF YOU WANT IT FIXED. IF YOU WANT TO PAY PAY PAY and PAY MORE and NOT GET YOUR VEHICLE FIXED. AND THEN PAY EVEN MORE BECAUSE IT IS CHEAPER TO PAY HALF THAT IT IS TO FILE SUIT. THIS IS THE BEST PLACE FOR YOU.......CORPERATE DOES NOT HELP. THEY ALSO SAY PAY HALF IT IS ALOT CHEAPER. As you can see I am back.... They wanted to charge me half the cost to fix my car now... This would have been the 14th time back in this shop. As stated "It is cheaper for me to pay half than it is to take them to court" said Alex after I faxed (Emailed) him one of the reciepts that I found with the date of 09-29-2009. Today is 09-10-2009...That is not one year. Which I contacted him on 9-02-2010. I have to find the first reciept or second reciept I have that I paid extra for a 3 year warranty. I have reciepts somewhere dated after 9-29-2009, but I have to find it. Which I will. I will be filing in Harris County on them and on the corperate office in Midlothian, IL. If anyone one also wants to file a class action suit against the company in addition email me at scottthornton99@yahoo dot com. How does a company get by with not doing what they say??????

.

I will make this short and simple.
They are thieves , crooks , and snakes !

Don't get caught by their traps, they offer you a free diagnostic - which is bogus - because as soon as they have the car and the key , they proceed to tear it down and say they have to look internal - before you look twice at them they say they are building it and have already started so they can not release it back to you. Disregarding anything you say because now you are trapped. They are bad people. They are destroying the reputation of honest shops with their day to day practices of ripping people off and acting with strong arm Mafia style "sales".

DO NOT DO BUSINESS WITH THIS LOCATION !!

THE OWNER OF THIS STORE HAS TWO MORE LOCATIONS ! ONE IS ON FM 1960

THE MANAGER SAYS HE IS NEW THERE - HE HAS WORKED FOR THE OWNER FOR SEVERAL YEARS AT OTHER STORES - HIM BEING "NEW" IS A LIE !

RUN FAR AWAY FROM THESE PEOPLE AND TELL EVERYONE YOU KNOW BEFORE THEY ARE PUT IN A VERY EXPENSIVE SITUATION !

0
★☆☆☆☆

I will make this short and simple.
They are thieves , crooks , and snakes !

Don't get caught by their traps, they offer you a free diagnostic - which is bogus - because as soon as they have the car and the key , they proceed to tear it down and say they have to look internal - before you look twice at them they say they are building it and have already started so they can not release it back to you. Disregarding anything you say because now you are trapped. They are bad people. They are destroying the reputation of honest shops with their day to day practices of ripping people off and acting with strong arm Mafia style "sales".

DO NOT DO BUSINESS WITH THIS LOCATION !!

THE OWNER OF THIS STORE HAS TWO MORE LOCATIONS ! ONE IS ON FM 1960

THE MANAGER SAYS HE IS NEW THERE - HE HAS WORKED FOR THE OWNER FOR SEVERAL YEARS AT OTHER STORES - HIM BEING "NEW" IS A LIE !

RUN FAR AWAY FROM THESE PEOPLE AND TELL EVERYONE YOU KNOW BEFORE THEY ARE PUT IN A VERY EXPENSIVE SITUATION !

Pros: terrible people / bad business practices !

Cons: Worst Place to deal with !

.

They lie, They do not disclose fees up front when asking for your permission to remove your transmission. Unusual fees. Asked for a credit card authorization over the phone before they could start the repair. I had my friend call and ask what payment methods they accept (because it was a holiday) and she was told by Alex that checks were accepted. When we arrived 45 minutes later on a Holiday we were told cash only. We were told that they accept checks and credit cards from some customer just not the ones who complain on them.

0
★☆☆☆☆

They lie, They do not disclose fees up front when asking for your permission to remove your transmission. Unusual fees. Asked for a credit card authorization over the phone before they could start the repair. I had my friend call and ask what payment methods they accept (because it was a holiday) and she was told by Alex that checks were accepted. When we arrived 45 minutes later on a Holiday we were told cash only. We were told that they accept checks and credit cards from some customer just not the ones who complain on them.

Pros: none

Cons: Ripoffs, deceptive practices, liars and cheats!

.

my car has been siting at there shop for 3 months now collecting dust. its a 2003 mercedes e500. they were to replace my transmission and converter and never did. they collected twice from me one time from my insurence $4,000 $400 from me and then just not too long ago $2,500 from my warranty company for one transmission and my car is still not fixed and i am getting nothing but the run around. well i gave them all the time in the world to fix it. no more. time for action. if you ever want to see your car run right saty far away from there. they are liers and crooks. and sad that they draging mr. transmissions name in the ground. very sad.

0
★☆☆☆☆

my car has been siting at there shop for 3 months now collecting dust. its a 2003 mercedes e500. they were to replace my transmission and converter and never did. they collected twice from me one time from my insurence $4,000 $400 from me and then just not too long ago $2,500 from my warranty company for one transmission and my car is still not fixed and i am getting nothing but the run around. well i gave them all the time in the world to fix it. no more. time for action. if you ever want to see your car run right saty far away from there. they are liers and crooks. and sad that they draging mr. transmissions name in the ground. very sad.

Pros: none

Cons: they are liers and rip people off

 

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