Malekfoto -Southlake TX Photographer

★☆☆☆☆

About Malekfoto -Southlake TX Photographer

Categories
  • Home Decor
  • Photographers
  • Maternity Photography
Details
  • Event Photography
  • Wedding Photographers
1.0 1
Hi! Sign in to let us know how Malekfoto -Southlake TX Photographer was?
Write a Review
.

This place is AWFUL! they require a "deposit" which should be the first red flag. They don't believe enough in their own photography that they have to force money out of you before you even see the photos.

I received my proofs and in EVERY PHOTO that I somewhat liked (where it wasn't take at such a weird disproportionate angle) i'm missing a body part. An arm in one, a hand in a another, a foot in another. So I e-mail them 2 WEEKS AGO to bring up my concerns with them. No response. Follow up a few days later. No response. Follow up AGAIN, i get an email that the owner will call me later that day. Never a call. That was a week ago so today I CALLED got a voicemail on a cell phone because when i called their studio line i was informed their magic jack line had not been set up yet. Left another e-mail and doubt I'll hear back.

So i'm left with $35 worth of photographs that a toddler could frame better. Anyone who has ever owned a point and shoot camera can take better pictures than these people. I was willing to just let it go and ask for my deposit back but the abysmal customer service (i mean it's not really even customer service if you never speak to anyone is it?) has really pissed me off.

Save your money and avoid a headache and just stay FAR FAR AWAY.

The work on their website looks great, they must be stock photos.

1
★☆☆☆☆

This place is AWFUL! they require a "deposit" which should be the first red flag. They don't believe enough in their own photography that they have to force money out of you before you even see the photos.

I received my proofs and in EVERY PHOTO that I somewhat liked (where it wasn't take at such a weird disproportionate angle) i'm missing a body part. An arm in one, a hand in a another, a foot in another. So I e-mail them 2 WEEKS AGO to bring up my concerns with them. No response. Follow up a few days later. No response. Follow up AGAIN, i get an email that the owner will call me later that day. Never a call. That was a week ago so today I CALLED got a voicemail on a cell phone because when i called their studio line i was informed their magic jack line had not been set up yet. Left another e-mail and doubt I'll hear back.

So i'm left with $35 worth of photographs that a toddler could frame better. Anyone who has ever owned a point and shoot camera can take better pictures than these people. I was willing to just let it go and ask for my deposit back but the abysmal customer service (i mean it's not really even customer service if you never speak to anyone is it?) has really pissed me off.

Save your money and avoid a headache and just stay FAR FAR AWAY.

The work on their website looks great, they must be stock photos.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Malekfoto -Southlake TX Photographer

We are a full-service photography studio with photographers who are passionate about fine portraiture. We are located in Southlake, Texas and provide quality portrait photography services to other areas

More about Malekfoto -Southlake TX Photographer

Baby & Maternity Photography

 

Wait, you're the expert.

If you've been to or used Malekfoto -Southlake TX Photographer, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review