USDirectory.com

★★★★☆
  • 19 Montvale Ave

    Woburn, MA 01801

    Map & Directions
  • 781-438-5415

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mr brown fixed my lcd polorid flat screen that was dead. i was told by another local company no parts were available and to buy a new one. the other shop said the power supply module was the problem and that it couldnt be repaired . mr brown fixed the module and 125.00 later my set was like new

2
★★★★★

mr brown fixed my lcd polorid flat screen that was dead. i was told by another local company no parts were available and to buy a new one. the other shop said the power supply module was the problem and that it couldnt be repaired . mr brown fixed the module and 125.00 later my set was like new

Pros: tech with a long time in the business

Cons: i didnt have any

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I brought in my very expensive Dell laptop, figuring i'd have to just buy a new one. This place looked through the whole thing, cleaned it up, replaced a hinge, and solved some virus issues as well in a timely fashion. When i got the laptop back it was better than new! Didn't have to splurge on a new one! I found this shop to be very professional and accommodating. After recommending this shop to a friend, Mr. Brown made a service call to his house to fix a projection TV and he was extremely satisfied as well!

2
★★★★★

I brought in my very expensive Dell laptop, figuring i'd have to just buy a new one. This place looked through the whole thing, cleaned it up, replaced a hinge, and solved some virus issues as well in a timely fashion. When i got the laptop back it was better than new! Didn't have to splurge on a new one! I found this shop to be very professional and accommodating. After recommending this shop to a friend, Mr. Brown made a service call to his house to fix a projection TV and he was extremely satisfied as well!

Pros: technical knowledge, reasonable rates

Cons: no drawbacks

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His idea of fixing a TV is to skew the hue to the far end of the scale, collect his $99 and get out before the owner realized he did nothing. VERY UNPROFESSIONAL.

0
★☆☆☆☆

His idea of fixing a TV is to skew the hue to the far end of the scale, collect his $99 and get out before the owner realized he did nothing. VERY UNPROFESSIONAL.

Pros: None

Cons: Unprofessional

.

Abraham Lincoln once said, "You can't please all of the peopleall of the time but you can please some of the poeple some of he time and some of the people all of the time " That aptly describes my two unfortunate encounters with these customers. The man who complained i didnt give him enough time on the phone, as he said, had already been given an estimate by another shop . He obiviousy didnt like when i told him i couldnt tell him more without seeing his set and explained there was a fee for that . He became quite distressed, hung up, and sent this email to this website . You be the judge.

As far as the second customer, i went to her house -- 10 minutes to pack truck, 20 to find her house, and spent 10 minutes watching a tv that wouldnt break, Then I removed the back off the set and did what I could to try to make the set break down. It wouldn't. her teenage son was there to let me in. After watching the tv for a half hour working fine, I told him i would come back for nothing if the problem arose so i could fix it . He paid me my service call fee. I put the check in the bank, which promptly bounced. I called this customer and she offered to give me half of my service call or she would stop the check altogether. Unbenownst to her, i had redeposited the check and it cleared. i still offered the free return to her house, but. by then she was so angry i didnt hear more until i saw this review--so once again you be the judge. If you have read this, thank you for your time Ron Brown

2
★★★★★

Abraham Lincoln once said, "You can't please all of the peopleall of the time but you can please some of the poeple some of he time and some of the people all of the time " That aptly describes my two unfortunate encounters with these customers. The man who complained i didnt give him enough time on the phone, as he said, had already been given an estimate by another shop . He obiviousy didnt like when i told him i couldnt tell him more without seeing his set and explained there was a fee for that . He became quite distressed, hung up, and sent this email to this website . You be the judge.

As far as the second customer, i went to her house -- 10 minutes to pack truck, 20 to find her house, and spent 10 minutes watching a tv that wouldnt break, Then I removed the back off the set and did what I could to try to make the set break down. It wouldn't. her teenage son was there to let me in. After watching the tv for a half hour working fine, I told him i would come back for nothing if the problem arose so i could fix it . He paid me my service call fee. I put the check in the bank, which promptly bounced. I called this customer and she offered to give me half of my service call or she would stop the check altogether. Unbenownst to her, i had redeposited the check and it cleared. i still offered the free return to her house, but. by then she was so angry i didnt hear more until i saw this review--so once again you be the judge. If you have read this, thank you for your time Ron Brown

.

I AGREE WITH OTHER REVIEW- I GIVE "0" STARS..THIS GUY IS NOT PROFESSIONAL AT ALL - HE ACTS LIKE HE'S DO YOU A FAVOR..HE CHARGES ME A HUNDRED DOLLARS JUST TO COME TO MY HOUSE (WHICH IS MAYBE 3 MINUTES FROM HIS SHOP) STAYED 15 MINUTES TO TELL ME THAT MY TELEVISION WASNT BROKEN. HE NEVER EVEN PLUGGED IN THE CABLE WIRE - HES A JOKE AND I FEEL LIKE I GOT SCAMMED FOR $100 DOLLARS DUE TO THE FACT THAT MY TV IS STILL BROKEN!!!!!

0
★☆☆☆☆

I AGREE WITH OTHER REVIEW- I GIVE "0" STARS..THIS GUY IS NOT PROFESSIONAL AT ALL - HE ACTS LIKE HE'S DO YOU A FAVOR..HE CHARGES ME A HUNDRED DOLLARS JUST TO COME TO MY HOUSE (WHICH IS MAYBE 3 MINUTES FROM HIS SHOP) STAYED 15 MINUTES TO TELL ME THAT MY TELEVISION WASNT BROKEN. HE NEVER EVEN PLUGGED IN THE CABLE WIRE - HES A JOKE AND I FEEL LIKE I GOT SCAMMED FOR $100 DOLLARS DUE TO THE FACT THAT MY TV IS STILL BROKEN!!!!!

.

If I could give him zero stars, I would. I told him about a problem I was having with a Sony receiver that another shop couldn't fix. I told him what was wrong with it and asked him if he thought he could fix it. He said that if I already knew what the problem with it was, why was I bothering him? Don't waste your time with this clown. Apparently he has more than enough customers and doesn't need any more business. And be sure not to use up too many of his cell phone minutes. Apparently he can't afford a phone for his shop.

0
★☆☆☆☆

If I could give him zero stars, I would. I told him about a problem I was having with a Sony receiver that another shop couldn't fix. I told him what was wrong with it and asked him if he thought he could fix it. He said that if I already knew what the problem with it was, why was I bothering him? Don't waste your time with this clown. Apparently he has more than enough customers and doesn't need any more business. And be sure not to use up too many of his cell phone minutes. Apparently he can't afford a phone for his shop.

Pros: I found out over the phone that he's worthless

Cons: I wasted 2 minutes of my life talking to this guy

.

Definitely should give this repair shop your business....they were pleasant, knowledgeable, and very reasonable. I've brought several TV's, my VCR, and my laptop in for servicing....(on my projection TV it was a service call to the house) and each time they were repaired quickly and for a reasonable amount. I've also had some VHS tapes converted to DVD and they did a nice, professional job as well! This place offers repairs on basically any electronic device and i wouldn't hesitate to use their services again!

2
★★★★★

Definitely should give this repair shop your business....they were pleasant, knowledgeable, and very reasonable. I've brought several TV's, my VCR, and my laptop in for servicing....(on my projection TV it was a service call to the house) and each time they were repaired quickly and for a reasonable amount. I've also had some VHS tapes converted to DVD and they did a nice, professional job as well! This place offers repairs on basically any electronic device and i wouldn't hesitate to use their services again!

Pros: Reasonable rates, highly knowledgeable, estimate given right in line

.

Brown's TV is an unassuming shop, located across the street from the Stoneham Theatre. The technicians there have a lot of experience with a wide variety of electronics. They will diagnose your TV, CD player, or whatever, and will give you an honest answer as to whether the unit is repairable, and how much it will cost to get it working. I have taken several electronic items there, and have never been disappointed.

2
★★★★★

Brown's TV is an unassuming shop, located across the street from the Stoneham Theatre. The technicians there have a lot of experience with a wide variety of electronics. They will diagnose your TV, CD player, or whatever, and will give you an honest answer as to whether the unit is repairable, and how much it will cost to get it working. I have taken several electronic items there, and have never been disappointed.

 

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