Bella Derma Spa

★☆☆☆☆
Raleigh's newest Organic Spa and Skincare destination.
  • 3040 Berks Way Ste 100

    Raleigh, NC 27614

    Map & Directions
  • 919-862-4459

About Bella Derma Spa

Hours
Monday-Saturday by appointment only
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first of all I called this place 5 times today to try to get a last minute brow wax. I knew it would be a long shot, but I would have hoped they would have answered the phone. Anyway, they did call me back and amazingly got me in for an appt. That was great, until I got there. I got to my appt 10 min early and Dee Dee introduced herself and then preceded to tell me that she double booked my appt and I would have to wait an hour?! Are you kidding me? You could have called and cancelled ahead of time. That would have been more considerate then announcing in front if everyone that I didn't have an appt. And then Dee Dee looked shocked, like why would I be mad about that. She really didn't even apologize. I don't know who regularly goes to this facility, but you must have low expectations.

And the building isn't labeled correctly and they didn't tell you that when you call. Good luck staying in business with this service. Too bad, nice location too.

0
★☆☆☆☆

first of all I called this place 5 times today to try to get a last minute brow wax. I knew it would be a long shot, but I would have hoped they would have answered the phone. Anyway, they did call me back and amazingly got me in for an appt. That was great, until I got there. I got to my appt 10 min early and Dee Dee introduced herself and then preceded to tell me that she double booked my appt and I would have to wait an hour?! Are you kidding me? You could have called and cancelled ahead of time. That would have been more considerate then announcing in front if everyone that I didn't have an appt. And then Dee Dee looked shocked, like why would I be mad about that. She really didn't even apologize. I don't know who regularly goes to this facility, but you must have low expectations.

And the building isn't labeled correctly and they didn't tell you that when you call. Good luck staying in business with this service. Too bad, nice location too.

 

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