Water Damage Experts Incorporated

★★★★★
Water Damage Restoration 24 Hours a Day Serving San Jose.
  • 5669 Snell Avenue Suite 125

    San Jose, CA 95123

    Map & Directions
  • 408-556-9999

Business Services

Business Services
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5.0 3
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We had a flood as result of our washing machine leak. Stressed out, I found this water damage company online. They came within 1 hour, dried up our place & left fans, etc. They worked around my schedule to come back & check their machines, and did a great job communicating the entire process. They finished 3 days later & I??ve had no bad smell or problems since. $125 emergency trip charge was a bit high, but they did respond at 9pm on a Sunday night. Excellent work overall.

5
★★★★★

We had a flood as result of our washing machine leak. Stressed out, I found this water damage company online. They came within 1 hour, dried up our place & left fans, etc. They worked around my schedule to come back & check their machines, and did a great job communicating the entire process. They finished 3 days later & I??ve had no bad smell or problems since. $125 emergency trip charge was a bit high, but they did respond at 9pm on a Sunday night. Excellent work overall.

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Business Response:

Thanks for kind words. We really care about our customers.
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I dealt with this company when my parents' home got flooded. They were referred by our plumber; and the person that answered the phone was professional & told us they would send someone in "60 to 90 minutes". The worker came in 45 minutes, which was really appreciated since my parents, who are in their 70's, were very stressed out from the flood. Their water damage technician, Steve, took care of the problem, came back daily to check on things & worked around my schedule. When he finished, everything was back to normal. Our insurance took care of their bill and we just paid them the deductible. I'm just really glad that they took care of us. One bit of advice if you ever get flooded: Always ask tons of questions, take notes and take lots of pictures for your insurance.

2
★★★★★

I dealt with this company when my parents' home got flooded. They were referred by our plumber; and the person that answered the phone was professional & told us they would send someone in "60 to 90 minutes". The worker came in 45 minutes, which was really appreciated since my parents, who are in their 70's, were very stressed out from the flood. Their water damage technician, Steve, took care of the problem, came back daily to check on things & worked around my schedule. When he finished, everything was back to normal. Our insurance took care of their bill and we just paid them the deductible. I'm just really glad that they took care of us. One bit of advice if you ever get flooded: Always ask tons of questions, take notes and take lots of pictures for your insurance.

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I had guests staying over for Christmas. All of a sudden, my downstairs toilet backed-up & caused a flood. It was dirty water mixed with some fecal matter. I got the toilet to stop & frantically searched online for water damage companies in my area. I called a couple of companies that went straight to voicemail, & didn't bother leaving a message. Then I called the Water Damage Experts & they answered the phone and calmed me down, since I was pretty stressed out.. They told me they would have a technician over in 60 minutes. Well, their technician arrived in about 25 minutes. He was professional & answered my questions. After assessing the problem, he gave me an "approximate" estimate of $800-$1500 for the job, since he stated that it may take 1-3 days to dry. He immediately sucked up the water & cleaned the area. He came back today & found the area completely dry. The total I was charged was $824.00. I appreciated the fact that the final price I was charged was lower that the initial price estimate quoted. Even though, the service was not cheap, this company exceeded my expectations on several levels. This is a rare thing with service companies nowadays.

2
★★★★★

I had guests staying over for Christmas. All of a sudden, my downstairs toilet backed-up & caused a flood. It was dirty water mixed with some fecal matter. I got the toilet to stop & frantically searched online for water damage companies in my area. I called a couple of companies that went straight to voicemail, & didn't bother leaving a message. Then I called the Water Damage Experts & they answered the phone and calmed me down, since I was pretty stressed out.. They told me they would have a technician over in 60 minutes. Well, their technician arrived in about 25 minutes. He was professional & answered my questions. After assessing the problem, he gave me an "approximate" estimate of $800-$1500 for the job, since he stated that it may take 1-3 days to dry. He immediately sucked up the water & cleaned the area. He came back today & found the area completely dry. The total I was charged was $824.00. I appreciated the fact that the final price I was charged was lower that the initial price estimate quoted. Even though, the service was not cheap, this company exceeded my expectations on several levels. This is a rare thing with service companies nowadays.

Message from Water Damage Experts Incorporated

We guarantee all our work. We are open 24 hours a day to respond to your emergency water damage situation. Speak to a LIVE person & never a voicemail. Over 22 years in business with multiple locations in the US. Top Rating of A+ with Better Business Bureau. 5-Star Ratings on Yelp. IICRC Certified Firm.

More about Water Damage Experts Incorporated

Our Services: - 24 hour emergency response for water/sewage damage restoration - Specializing in sewage removal and crawl space floods - State-of-the-art drying and testing equipment - Infrared moisture detection cameras - Approved by the all the major insurance companies - IICRC Certified Water Damage Firm. - Over 22 years in business - Mold Testing - Top Rating of A+ & Accredited by the Better Business Bureau

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