Roadrunner Pool Service and Repair Inc

★☆☆☆☆
  • 4020 Grand Ave

    Phoenix, AZ 85019

    Map & Directions
  • 602-460-2221

About Roadrunner Pool Service and Repair Inc

Home & Garden

Home & Garden
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This is the most horrible company I have ever dealt with! Had my pool pump replaced by them a year ago. Last weekend it stopped working and we called to have them come take a look. 3 days passed no phone call so we called again. They said the next day someone would call with a time they would be there. They showed up without calling and we were not home. They called us after leaving and said they would be back the next day after 3pm and never showed. Today 6 days after my initial call, I called again and asked it someone could come out ASAP and explained my concerns about the situation, not calling and the no show. The man who answered the phone, Travis, called me a liar and hung up on me. My husband then called and asked to speak with a manager. The same guy answered and proceeded to be extremely rude and condescending. At this point he requested the owner and was hung up on. 10 minutes later we get a call from the manager from a private number who states he is the manager and asked "who do you think you are? You need psychological help!" This is a horrible company. Please spare yourself the aggravation.

1
★☆☆☆☆

This is the most horrible company I have ever dealt with! Had my pool pump replaced by them a year ago. Last weekend it stopped working and we called to have them come take a look. 3 days passed no phone call so we called again. They said the next day someone would call with a time they would be there. They showed up without calling and we were not home. They called us after leaving and said they would be back the next day after 3pm and never showed. Today 6 days after my initial call, I called again and asked it someone could come out ASAP and explained my concerns about the situation, not calling and the no show. The man who answered the phone, Travis, called me a liar and hung up on me. My husband then called and asked to speak with a manager. The same guy answered and proceeded to be extremely rude and condescending. At this point he requested the owner and was hung up on. 10 minutes later we get a call from the manager from a private number who states he is the manager and asked "who do you think you are? You need psychological help!" This is a horrible company. Please spare yourself the aggravation.

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