Pro-Tech Chimney Cleaning & Repairs, LLC

★★★★☆
Let us keep your home healthy, clean, and hazard free
39.9396 -74.19
Map and Directions to Pro-Tech Chimney Cleaning & Repairs, LLC

888-590-1888

110 Seaman Ave

Beachwood, NJ

08722

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About Pro-Tech Chimney Cleaning & Repairs, LLC

Real Estate

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1358 Hooper Ave, Ste 118 Toms River, NJ

4.0667 15
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Reviews 1 - 15 of 15.
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Great company and quality workmanship! We found our company to use every year and also to tell our family and friends

5
★★★★★

Great company and quality workmanship! We found our company to use every year and also to tell our family and friends

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.

We had the pleasure of having Joe and Sean out to out house, we had to have an est for some repairs needed from Superstorm Sandy. They did a beautiful job in repairing the chimney and thanks to them my chimney is back up and running! now all we need is wood!

5
★★★★★

We had the pleasure of having Joe and Sean out to out house, we had to have an est for some repairs needed from Superstorm Sandy. They did a beautiful job in repairing the chimney and thanks to them my chimney is back up and running! now all we need is wood!

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1 out of 1 people found this review helpful.

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Thank you so much!
.

This company Pro-tech is using Groupon and Amazon local as a way to get in your house and scare you that your chimney is unsafe by advertising low cleaning prices and then trying to sell you other stuff. They advertise a chimney cleaning and inspection for a great deal (I paid 25 I think) but they tell you stuff like, you need a new stainless steel cap on top of the chimney or the brick mortar is coming apart. They tried to rope me into a 600$ purchase saying that rain water was causing the mortar on top of my chimney to come apart. I told them, just clean the chimney like I asked! My wife was the only one home at the time and I was talking to them on the phone, so they left without cleaning it since I turned down the extra work. They did spend three minutes vacuuming the ash out of the hearth area but did NOT take a brush to the chimney which is the most important part. What a waste of my time and money by a bunch of scammers! DO NOT TRUST PRO-TECH CHIMNEY CLEANING for a basic cleaning job!

1
★☆☆☆☆

This company Pro-tech is using Groupon and Amazon local as a way to get in your house and scare you that your chimney is unsafe by advertising low cleaning prices and then trying to sell you other stuff. They advertise a chimney cleaning and inspection for a great deal (I paid 25 I think) but they tell you stuff like, you need a new stainless steel cap on top of the chimney or the brick mortar is coming apart. They tried to rope me into a 600$ purchase saying that rain water was causing the mortar on top of my chimney to come apart. I told them, just clean the chimney like I asked! My wife was the only one home at the time and I was talking to them on the phone, so they left without cleaning it since I turned down the extra work. They did spend three minutes vacuuming the ash out of the hearth area but did NOT take a brush to the chimney which is the most important part. What a waste of my time and money by a bunch of scammers! DO NOT TRUST PRO-TECH CHIMNEY CLEANING for a basic cleaning job!

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Response from this business:

A chimney cleaning & 12-point safety inspection is what you purchased through Amazon/Groupon. Your chimney was in adequate shape and required minimal cleaning however as you state we did dispose of the ash from the hearth area to complete our efficient cleaning offering. During our inspection yes, we took notice your need for a recommended cap to prevent further damages as well as cement work needed due to neglect on your end for years. Had we not informed you and your wife of this and simply passed your inspection we could be liable for any potential future issues. We understand hearing the need for additional work/funds is not what anyone wants to hear however we encourage you to receive other estimates to have the issues addressed before use. Good Luck to you - Pro-Tech Chimney
.

Out of all the other contractors I had to deal with they by far were the best, after the work was done me and my husband were very pleased with the work and how Pro-Tech handled themselves. They have a great reputation and it shows!

5
★★★★★

Out of all the other contractors I had to deal with they by far were the best, after the work was done me and my husband were very pleased with the work and how Pro-Tech handled themselves. They have a great reputation and it shows!

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.

II purchased a coupon on Amazon for a fireplace cleaning and 12 point inspection for $25. The techs arrived on time and were courteous and knowledgeable. Clearly $25 is a loss leader for something else. I hoped it was to introduce their service which would lead to an annual service relationship.

The purpose became clear almost immediately. The up-sell sales pitch began right away and played upon fears of fire. He said: "your insurance man would cancel your insurance if he saw this".

My metal firebox lined with ceramic panels had hairline fractures which had been there for 20 yrs. When they first appeared I had the panels replaced and they immediately appeared again in the new panels. The fractures in the new panels have been there for 20 yrs. with no measurable gaps. I did a Google search while the techs were here and experts seem to think if there are no measurable gaps there is no problem but I should monitor the situation to see that no gaps appear. The estimate to repair the fractures was $130.00. If his pitch had relied more on a technical evaluation and not on the scare tactic I would have figured hey, why take a chance, lets get it handled now. But the scare tactics were reminiscent of an old life insurance pitch so I figured I better talk to someone I trust first.

I declined. I was wary by the almost immediate sales pitch and scare tactic. It was far too cliche to sound credible. For his protection and mine he stamped in red ink in 4 places on the invoice the words; Failed Inspection, not recommended for use until repairs are made. Who knows? Now I feel I need to get another opinion to sleep well.

The service performed included running a brush up the chimney a few times, vacuuming out the fire box and eyeballing key elements of the fireplace and associated components. This met my expectations.

In summary, the work done was a very good value but remember the last time you sat down with an insurance guy or a timeshare salesman and be prepared. Everyone has got to make a living and $25 for a house call doesnt do it in NJ but I dont think I want to go through that again. They just left so I dont know if everything functions as it did previous to their service but I assume it does. I gave them a "Satisfactory" because they delivered what they said they would but it was not without aggravation.

3
★★★☆☆

II purchased a coupon on Amazon for a fireplace cleaning and 12 point inspection for $25. The techs arrived on time and were courteous and knowledgeable. Clearly $25 is a loss leader for something else. I hoped it was to introduce their service which would lead to an annual service relationship.

The purpose became clear almost immediately. The up-sell sales pitch began right away and played upon fears of fire. He said: "your insurance man would cancel your insurance if he saw this".

My metal firebox lined with ceramic panels had hairline fractures which had been there for 20 yrs. When they first appeared I had the panels replaced and they immediately appeared again in the new panels. The fractures in the new panels have been there for 20 yrs. with no measurable gaps. I did a Google search while the techs were here and experts seem to think if there are no measurable gaps there is no problem but I should monitor the situation to see that no gaps appear. The estimate to repair the fractures was $130.00. If his pitch had relied more on a technical evaluation and not on the scare tactic I would have figured hey, why take a chance, lets get it handled now. But the scare tactics were reminiscent of an old life insurance pitch so I figured I better talk to someone I trust first.

I declined. I was wary by the almost immediate sales pitch and scare tactic. It was far too cliche to sound credible. For his protection and mine he stamped in red ink in 4 places on the invoice the words; Failed Inspection, not recommended for use until repairs are made. Who knows? Now I feel I need to get another opinion to sleep well.

The service performed included running a brush up the chimney a few times, vacuuming out the fire box and eyeballing key elements of the fireplace and associated components. This met my expectations.

In summary, the work done was a very good value but remember the last time you sat down with an insurance guy or a timeshare salesman and be prepared. Everyone has got to make a living and $25 for a house call doesnt do it in NJ but I dont think I want to go through that again. They just left so I dont know if everything functions as it did previous to their service but I assume it does. I gave them a "Satisfactory" because they delivered what they said they would but it was not without aggravation.

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0 out of 1 people found this review helpful.

.

Great Service, People are friendly and a pleasure to do business with, will recommend to friends and family

5
★★★★★

Great Service, People are friendly and a pleasure to do business with, will recommend to friends and family

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1 out of 1 people found this review helpful.

Response from this business:

Thank you for your feedback!
.

On time, great people to deal with and did really nice work! Will use again

5
★★★★★

On time, great people to deal with and did really nice work! Will use again

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Thank you!
.

Very professional, nice people, great prices!

5
★★★★★

Very professional, nice people, great prices!

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.

Great people to deal with, came out within one week, were very honest, will use them every year!

5
★★★★★

Great people to deal with, came out within one week, were very honest, will use them every year!

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STAY AWAY from this company. I set up an appointment for a Friday afternoon. When they should have already been to my home, I get a call from one of the Tech's to let me know that one of their trucks broke down and they would not be able to get to us that afternoon. He offered that since they were the ones who had to cancel, they would reschedule for WHENEVER it was convenient for me and clean my chimney for FREE. It absolutely sounded too good to be true. I rescheduled for the following Monday, waited all afternoon at home, and they never showed. No call/no show. When I called them to see why, they acted as if I never spoke to them. Especially the young gal in the office who scheduled my two appointments. With my frustration mounting due to her ignorant questions, (so no one ever showed up? You had an appointment today) I terminated the conversation. Some service. I can't even imagine if they "inspected" my chimney. I am sure they would gave found a dozen things wrong... Schiesters! Who left all of the kind reviews, your Mom?

1
★☆☆☆☆

STAY AWAY from this company. I set up an appointment for a Friday afternoon. When they should have already been to my home, I get a call from one of the Tech's to let me know that one of their trucks broke down and they would not be able to get to us that afternoon. He offered that since they were the ones who had to cancel, they would reschedule for WHENEVER it was convenient for me and clean my chimney for FREE. It absolutely sounded too good to be true. I rescheduled for the following Monday, waited all afternoon at home, and they never showed. No call/no show. When I called them to see why, they acted as if I never spoke to them. Especially the young gal in the office who scheduled my two appointments. With my frustration mounting due to her ignorant questions, (so no one ever showed up? You had an appointment today) I terminated the conversation. Some service. I can't even imagine if they "inspected" my chimney. I am sure they would gave found a dozen things wrong... Schiesters! Who left all of the kind reviews, your Mom?

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1 out of 1 people found this review helpful.

Response from this business:

Sorry what may have happen to you but there is no information on file regaurding that you were a customer of Pro-Tech Chimney Cleaning & Repairs, Please be advised there is a similar named company which we keep getting calls about, but further investigation reveals that customers eventually figure it out and call back to apoligize, just a heads up, if your looking for a reliable company give us a call, thanks
.

Answered the phone the first time i called unlike other companies, came when they said they would, on time and did what they said they would do, no surprises, had them do some minor repairs and a cleaning, very clean cut people, very nice van they had btw too!

5
★★★★★

Answered the phone the first time i called unlike other companies, came when they said they would, on time and did what they said they would do, no surprises, had them do some minor repairs and a cleaning, very clean cut people, very nice van they had btw too!

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Thank you so much for your feedback
.

Great Guys!!!! Had them come over for an est and they were on time and very friendly and helpful, did work same day and place was cleaner then it was after they left, thanks pro tech!!!

5
★★★★★

Great Guys!!!! Had them come over for an est and they were on time and very friendly and helpful, did work same day and place was cleaner then it was after they left, thanks pro tech!!!

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Thank you so much! We look foward to seeing you next year
.

We waited a couple weeks to get in the schedule, which seemed usual and acceptable for a busy time. We were having flooding around the fireplace with every rain so were quite anxious to be seen. No late afternoon/evening hrs were available so I took off of work to be at the house when they came, in a range of hours they might show up that day. After the time was up that they were going to show up, they called to say that the job they were on ran over and we were bumped off the schedule. They would not be out. Their office would call back in 2-3 hrs to put us back on the schedule again. This hardly seemed fair that we had to go through the schedule wait all over again instead of being bumped back a day or two. But the office never called. So I left a voicemail and they never returned my call to get back on the schedule. If they are this difficult to work with before the job is even started, we decided to take our business elsewhere and realized the loss of a few weeks wait and wet carpet was worth avoiding the aggravation of dealing with this type of customer service throughout the job.

1
★☆☆☆☆

We waited a couple weeks to get in the schedule, which seemed usual and acceptable for a busy time. We were having flooding around the fireplace with every rain so were quite anxious to be seen. No late afternoon/evening hrs were available so I took off of work to be at the house when they came, in a range of hours they might show up that day. After the time was up that they were going to show up, they called to say that the job they were on ran over and we were bumped off the schedule. They would not be out. Their office would call back in 2-3 hrs to put us back on the schedule again. This hardly seemed fair that we had to go through the schedule wait all over again instead of being bumped back a day or two. But the office never called. So I left a voicemail and they never returned my call to get back on the schedule. If they are this difficult to work with before the job is even started, we decided to take our business elsewhere and realized the loss of a few weeks wait and wet carpet was worth avoiding the aggravation of dealing with this type of customer service throughout the job.

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0 out of 1 people found this review helpful.

Response from this business:

Sorry about what happen to you but I can assure it WAS NOT our company because we do not service CA, We just work in NJ, Sorry for any confusion but go after the right company, Thank you from the team at Pro-Tech Chimney
.

First i have to say this company is 1st class in my book, from the people in the office to the gentlemen that came to my home, and of course the quality of work. I would recommened this company to anyone if you want a great job at a great price, thanks again, see you next year!

5
★★★★★

First i have to say this company is 1st class in my book, from the people in the office to the gentlemen that came to my home, and of course the quality of work. I would recommened this company to anyone if you want a great job at a great price, thanks again, see you next year!

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Thank You!
.

Jason came to my house and gave us a 12 point inspection, he went over everything with us and was very helpfull in assisting us to fix the problems, he also showed us step by step and included before and after pictures, Top notch in my opinion

5
★★★★★

Jason came to my house and gave us a 12 point inspection, he went over everything with us and was very helpfull in assisting us to fix the problems, he also showed us step by step and included before and after pictures, Top notch in my opinion

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1 out of 1 people found this review helpful.

Response from this business:

Thank you!