E.T. Limousine

★☆☆☆☆
  • 6805 New Tampa Hwy

    Lakeland, FL 33815

    Map & Directions
  • 888-556-7377

About E.T. Limousine

Categories
  • Taxis & Shuttles
  • Car Services
  • Limousine Services
  • Shuttles
Details
  • Open 24 Hours
  • Open 7 Days
  • Airport Transportation

Transportation & Storage

Transportation & Storage
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This company takes advantage of its guests and should not be allowed to operate. Their prices are great because they offer a terrible service. DO NOT BOOK WITH THIS COMPANY NO MATTER WHAT YOU DO. The driver arrived promptly and in a clean limousine-- I will give him that. However, after waiting for about ten minutes the driver said he couldn't find the destination's address in the GPS. My friends tried to help him for a few minutes before offering to take the GPS and find a location nearby. We did so and about ten minutes later the driver frantically told me that he "doesn't do tolls" and that we "changed his GPS settings to do tolls." I said that was not true and that this was completely unprofessional. I called the limo owner and told him what was happening and he offered to call the driver and direct him there. Nothing was heard the remainder of the ride. We arrived thirty minutes late because of the driver's incompetence, and I asked him if he could include an extra thirty minutes at our destination. He said he would speak to his boss. I soon called the owner and asked him about the extension myself. At this time he told me that he didn't believe anything I said because I had "refused to sign a contract when the driver asked me to" (false-- in fact I approached him when he arrived to pick us up and paid him immediately without him even asking) and that one of my friends "took the driver's phone and downloaded an application that blocked bluetooth so he couldn't receive any calls." There is absolutely no customer service in this company and it is completely out of line to accuse your guest of such atrocities. I was emotionally distressed the entire night due to this situation and wasted the money spent on the event. Bottom line-- Do not book with this company under ANY circumstances. I was told by other limousine companies that judging by the price he offered me it was not a legitimate or professional company. I did not listen to their warnings. I cannot imagine if this sort of behavior had happened at an event as important as a wedding. Do yourself a favor and stay far away from ET Limousines, no matter what price they offer you.

1
★☆☆☆☆

This company takes advantage of its guests and should not be allowed to operate. Their prices are great because they offer a terrible service. DO NOT BOOK WITH THIS COMPANY NO MATTER WHAT YOU DO. The driver arrived promptly and in a clean limousine-- I will give him that. However, after waiting for about ten minutes the driver said he couldn't find the destination's address in the GPS. My friends tried to help him for a few minutes before offering to take the GPS and find a location nearby. We did so and about ten minutes later the driver frantically told me that he "doesn't do tolls" and that we "changed his GPS settings to do tolls." I said that was not true and that this was completely unprofessional. I called the limo owner and told him what was happening and he offered to call the driver and direct him there. Nothing was heard the remainder of the ride. We arrived thirty minutes late because of the driver's incompetence, and I asked him if he could include an extra thirty minutes at our destination. He said he would speak to his boss. I soon called the owner and asked him about the extension myself. At this time he told me that he didn't believe anything I said because I had "refused to sign a contract when the driver asked me to" (false-- in fact I approached him when he arrived to pick us up and paid him immediately without him even asking) and that one of my friends "took the driver's phone and downloaded an application that blocked bluetooth so he couldn't receive any calls." There is absolutely no customer service in this company and it is completely out of line to accuse your guest of such atrocities. I was emotionally distressed the entire night due to this situation and wasted the money spent on the event. Bottom line-- Do not book with this company under ANY circumstances. I was told by other limousine companies that judging by the price he offered me it was not a legitimate or professional company. I did not listen to their warnings. I cannot imagine if this sort of behavior had happened at an event as important as a wedding. Do yourself a favor and stay far away from ET Limousines, no matter what price they offer you.

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