Yellow Cab

★★☆☆☆
  • 1406 Hays St

    Houston, TX 77009

    Map & Directions
  • 713-236-1111

About Yellow Cab

Categories
Hours
24 Hours Service Monday-Sunday
2.4 15
Hi! Sign in to let us know how Yellow Cab was?
Write a Review
.

On 8/17/2013 my car broke down in Houston , Texas off Wheeler @ Cullen while waiting on the wrecker we needed to call for a cab , take it we just drove in from Youngstown , Ohio. The cab driver number 1510 refused to take my 13 year old

3
★★★★★

On 8/17/2013 my car broke down in Houston , Texas off Wheeler @ Cullen while waiting on the wrecker we needed to call for a cab , take it we just drove in from Youngstown , Ohio. The cab driver number 1510 refused to take my 13 year old

.

I drive for this company, They treat the drivers much worse than the drivers treat the customers , Upper management all the way up to the owners are liars and thieves

3
★★★★★

I drive for this company, They treat the drivers much worse than the drivers treat the customers , Upper management all the way up to the owners are liars and thieves

.

Dreadful company.\n\nLet me share my past three Yellow Cab experiences.\n\n1. Taxi booked online for a night out. After 20mins the taxi had not arrived. We called and were told that it was close. I assume by close they meant in relation to Canada. Another 20mins an no taxi. Finally, 45 mins after the time we booked the taxi for, one turned up. The driver told us that the original driver assigned to our pick up had decided that the journey was too short and not worth his while.\n\n2. Taxi booked for 6 people for dinner. 20mins or so after the taxi was due I called and was told that they had not yet found a 6 seater taxi and were still looking. But I booked in advance?! Could have told me sooner. We took two cars to dinner instead.\n\n3. Taxi booked to take visitors shopping while I was at work. (I had somehow forgotten the past two experiences having boycotted Yellow Cab for months. Short memory it seems). No taxi after 25 mins and when I called Yellow Cab and waited on hold for 5 mins, I was told the taxi was 3 miles out. Fifteen mins later, still no taxi so I called a disgruntled lady at Yellow Cab and cancelled.\n\nTo top it all off, the staff are not especially polite or pleasant. When you call to check the progress of your late taxi they act as though they are doing you a favour coming to pick you up at all and do not seem to care when or if you get a taxi.\n\nTheir annoying phone recording proclaims themselves ""Houston's Premier Taxi Service"". Last time I checked the dictionary ""premier"" did not mean ""most appalling"", ""inept"" or ""joke of a"".\n\nAvoid at all costs.

0
★☆☆☆☆

Dreadful company.\n\nLet me share my past three Yellow Cab experiences.\n\n1. Taxi booked online for a night out. After 20mins the taxi had not arrived. We called and were told that it was close. I assume by close they meant in relation to Canada. Another 20mins an no taxi. Finally, 45 mins after the time we booked the taxi for, one turned up. The driver told us that the original driver assigned to our pick up had decided that the journey was too short and not worth his while.\n\n2. Taxi booked for 6 people for dinner. 20mins or so after the taxi was due I called and was told that they had not yet found a 6 seater taxi and were still looking. But I booked in advance?! Could have told me sooner. We took two cars to dinner instead.\n\n3. Taxi booked to take visitors shopping while I was at work. (I had somehow forgotten the past two experiences having boycotted Yellow Cab for months. Short memory it seems). No taxi after 25 mins and when I called Yellow Cab and waited on hold for 5 mins, I was told the taxi was 3 miles out. Fifteen mins later, still no taxi so I called a disgruntled lady at Yellow Cab and cancelled.\n\nTo top it all off, the staff are not especially polite or pleasant. When you call to check the progress of your late taxi they act as though they are doing you a favour coming to pick you up at all and do not seem to care when or if you get a taxi.\n\nTheir annoying phone recording proclaims themselves ""Houston's Premier Taxi Service"". Last time I checked the dictionary ""premier"" did not mean ""most appalling"", ""inept"" or ""joke of a"".\n\nAvoid at all costs.

.

My general experience with Yellow cab has been terrible, but I got lucky once and found a guy who runs his business like a real business. He is a kind family man, courteous, helpful, clean cab and most importantly, ALWAYS ON TIME OR EARLY! Yes, your eyes are not deceiving you. I cannot say enough good things about this guy, and when he went on vacation, and I called Yellow, they stood me up (4:30 in the morning) and I missed my flight. This year when he was on vacation, I tried to reserve with Yellow, and thought I would call them at 4:00am to make sure they came, but could not reach a live person. I chickened out and prevailed upon a friend instead. Call Terry Hawkins 281-250-7124 and tell him Teresa Cole recommended you. Good luck

0
★☆☆☆☆

My general experience with Yellow cab has been terrible, but I got lucky once and found a guy who runs his business like a real business. He is a kind family man, courteous, helpful, clean cab and most importantly, ALWAYS ON TIME OR EARLY! Yes, your eyes are not deceiving you. I cannot say enough good things about this guy, and when he went on vacation, and I called Yellow, they stood me up (4:30 in the morning) and I missed my flight. This year when he was on vacation, I tried to reserve with Yellow, and thought I would call them at 4:00am to make sure they came, but could not reach a live person. I chickened out and prevailed upon a friend instead. Call Terry Hawkins 281-250-7124 and tell him Teresa Cole recommended you. Good luck

.

It's a shame they don' t want to work with a disabled customer... \nTried to set up a reservation for a wheelchair van online 4 days in advance for a service appointment for my wheelchair. Easy to use form, got confirmation email. When the time to pick me up rolled around, no cab. Calling in to check on service I get rude dispatcher telling me to call back in 10, no driver had picked up the order yet. Long story short, an hour and 3 phone calls later-still no driver. Customer service picks up phone and says ""please hold"" only to never come back. \nIf you are disabled, or need an absolute and reliable pick up time DO NOT USE YELLOW CAB.

0
★☆☆☆☆

It's a shame they don' t want to work with a disabled customer... \nTried to set up a reservation for a wheelchair van online 4 days in advance for a service appointment for my wheelchair. Easy to use form, got confirmation email. When the time to pick me up rolled around, no cab. Calling in to check on service I get rude dispatcher telling me to call back in 10, no driver had picked up the order yet. Long story short, an hour and 3 phone calls later-still no driver. Customer service picks up phone and says ""please hold"" only to never come back. \nIf you are disabled, or need an absolute and reliable pick up time DO NOT USE YELLOW CAB.

.

terrible service. never show up in less than 40 minutes. and the customer service reps on the phone simply lie to you about the status of your cab, saying that it could be at your location any minute, when in fact nobody's coming to get you. they do save your details though, so you get a friendly response every time you call; and they know some of your frequent destinations, so you don't have to repeat the entire address again.

0
★☆☆☆☆

terrible service. never show up in less than 40 minutes. and the customer service reps on the phone simply lie to you about the status of your cab, saying that it could be at your location any minute, when in fact nobody's coming to get you. they do save your details though, so you get a friendly response every time you call; and they know some of your frequent destinations, so you don't have to repeat the entire address again.

.

the people that run this place are very un-professional and could care less about you and your well being....of course look at their reviews and they dont even care about their online reputataion that should tell you something about them to start i dont believe the drivers have a legal drivers license to drive their personal cars due to the fact most of them dont know where they are going even with gps or step by step directions.....i dont recommend using this joke of a company.....just wish they would make better choices their loss could be somebody elses gain

1
★☆☆☆☆

the people that run this place are very un-professional and could care less about you and your well being....of course look at their reviews and they dont even care about their online reputataion that should tell you something about them to start i dont believe the drivers have a legal drivers license to drive their personal cars due to the fact most of them dont know where they are going even with gps or step by step directions.....i dont recommend using this joke of a company.....just wish they would make better choices their loss could be somebody elses gain

Was this review helpful to you?
Ratings_icons Ratings_icons

.

all i can really say is if you see one driving down the road turn the other way and i wouldnt ride with them.....they definately need defensive diving classes.....always breaking the laws (i.e. illegal turns passing in no passing zones) and just not paying attention to others or the road....if by chance a Y.C. business owner happens to read this i hope they take to heart what i am saying and hopefully make changes to their companies and their employee's ethics

0
★☆☆☆☆

all i can really say is if you see one driving down the road turn the other way and i wouldnt ride with them.....they definately need defensive diving classes.....always breaking the laws (i.e. illegal turns passing in no passing zones) and just not paying attention to others or the road....if by chance a Y.C. business owner happens to read this i hope they take to heart what i am saying and hopefully make changes to their companies and their employee's ethics

.

I oredered a car for 7pm. i did this at 10:30am the same day. Ihad company over we were drinking because we were not going to be driving. at 7pm no one shows up. i start calling yellow cab. in fact everyone in my party called until we got someone on the line. their excuse.....no one picked up the call. i have $700 worth of tables reserved at a club.. sparing you my agony..........we had to drive to the club and ihad a bad time because someone had to now be the designated driver. no apologies or anything. yellow cab sucks. i will bash them forever. i cannot tell you how they just ruined my birthday for me and all of my parry.

0
★☆☆☆☆

I oredered a car for 7pm. i did this at 10:30am the same day. Ihad company over we were drinking because we were not going to be driving. at 7pm no one shows up. i start calling yellow cab. in fact everyone in my party called until we got someone on the line. their excuse.....no one picked up the call. i have $700 worth of tables reserved at a club.. sparing you my agony..........we had to drive to the club and ihad a bad time because someone had to now be the designated driver. no apologies or anything. yellow cab sucks. i will bash them forever. i cannot tell you how they just ruined my birthday for me and all of my parry.

.

I frequently travel to/from Houston and always use yellow cab because the drivers are usually friendly and can get to the airport a lot quicker than the shuttles can.

2
★★★★★

I frequently travel to/from Houston and always use yellow cab because the drivers are usually friendly and can get to the airport a lot quicker than the shuttles can.

.

Rude, yelling, mumbling, depends on which of the thirty times I was transferred in 2 minutes you are referring to. I have used them a few too many times and this is my last. They have never been on time and when I call to check on the status I will get an outrageous variety of lies for answers. The customer service directors on the phone are completely incompetent and flat out rude. For your own sake and if you value timeliness- DON'T DO IT!

0
★☆☆☆☆

Rude, yelling, mumbling, depends on which of the thirty times I was transferred in 2 minutes you are referring to. I have used them a few too many times and this is my last. They have never been on time and when I call to check on the status I will get an outrageous variety of lies for answers. The customer service directors on the phone are completely incompetent and flat out rude. For your own sake and if you value timeliness- DON'T DO IT!

Cons: late and rude

.

Yellow Cab has some vans [for an individual or more] and 4 door yellow taxis etc.Yellow Cab has bad service. I had Yellow Cab drivers that told me to date them.My brother had a rude Yellow Cab driver.

1
★☆☆☆☆

Yellow Cab has some vans [for an individual or more] and 4 door yellow taxis etc.Yellow Cab has bad service. I had Yellow Cab drivers that told me to date them.My brother had a rude Yellow Cab driver.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The cab NEVER showed up! I had to take the bus, which made me 1 hour and a half late to my engagement. I called numerous times. The firt time, the operator told me that the cab was 1/2 a mile away, 10 minutes later the second operator told me that someone was LOOKING at my order and trying to decide whether they would take it or not. This was at 5:20, 20 minutes after the time I asked to be picked up. The third time I called, in tears, knowing I was going to be late, the operator yelled at me and told me that they couldn't MAKE the contract drivers do anything. What kind of business are they running? I made my reservation at 10pm the night before, giving them 7 hours to ""decide"" to take my reservation, yet I NEVER got picked up? I reserved a cab for 5am, and I had to take the bus at 6:22. I WAS SUPPOSED TO BE AT WORK AT 6AM!!!! I was going to my local Walmart to film a commercial, and in my business it's ALL about appearance, and being an hour and a half late doesn't make me appear well! This might affect jobs I could have gotten in the future, not to mention my current job. So, remember everyone, if you have to be somewhere that won't be a big fare for a cab driver, they MIGHT pick you up, or they might leave you stranded. Is that a gamble you're willing to take?

0
★☆☆☆☆

The cab NEVER showed up! I had to take the bus, which made me 1 hour and a half late to my engagement. I called numerous times. The firt time, the operator told me that the cab was 1/2 a mile away, 10 minutes later the second operator told me that someone was LOOKING at my order and trying to decide whether they would take it or not. This was at 5:20, 20 minutes after the time I asked to be picked up. The third time I called, in tears, knowing I was going to be late, the operator yelled at me and told me that they couldn't MAKE the contract drivers do anything. What kind of business are they running? I made my reservation at 10pm the night before, giving them 7 hours to ""decide"" to take my reservation, yet I NEVER got picked up? I reserved a cab for 5am, and I had to take the bus at 6:22. I WAS SUPPOSED TO BE AT WORK AT 6AM!!!! I was going to my local Walmart to film a commercial, and in my business it's ALL about appearance, and being an hour and a half late doesn't make me appear well! This might affect jobs I could have gotten in the future, not to mention my current job. So, remember everyone, if you have to be somewhere that won't be a big fare for a cab driver, they MIGHT pick you up, or they might leave you stranded. Is that a gamble you're willing to take?

Cons: Never accomplished their sole purpose!!!

.

I have traveled extensively and always find that Yellow Cabs are the most reliable cab companies in most USA cities. Too many smaller companies do not take AmEx and don't seem to be dispatched as professionally and quickly. Seem to have newer cabs also.

2
★★★★★

I have traveled extensively and always find that Yellow Cabs are the most reliable cab companies in most USA cities. Too many smaller companies do not take AmEx and don't seem to be dispatched as professionally and quickly. Seem to have newer cabs also.

Pros: clean, newer cabs, quick service

.

With many improvements made over the past couple of years, the use of Yellow Cab to get around is the way to go. (ok pun intended here) Drivers are friendly and helpful, often with a great story or advise to give regarding the city.

Especially helpful when needing to get to the airport and not wanting to leave vehicle in paid parking. The cost of taxi is usually less than cost of parking.

4
★★★★☆

With many improvements made over the past couple of years, the use of Yellow Cab to get around is the way to go. (ok pun intended here) Drivers are friendly and helpful, often with a great story or advise to give regarding the city.

Especially helpful when needing to get to the airport and not wanting to leave vehicle in paid parking. The cost of taxi is usually less than cost of parking.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

Editorial from

Sedans and minivans serving the Houston and Clear Lake areas. Hourly rates available by request; drivers can deliver packages.

 

Wait, you're the expert.

If you've been to or used Yellow Cab, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review