Factory Direct Spa Covers

★★★★★
Factory Direct Spa Covers~ The Best Hot Tub Covers Today! \t(760) 659-2297
  • 280 Trade St

    San Marcos, CA 92078

    Map & Directions
  • 877-860-3695

About Factory Direct Spa Covers

Hours
Mon-Fri 8am-2pm

Home & Garden

Home & Garden
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5.0 12
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I purchased a custom size cover in April 2011. It came in two pieces. After the first year, the flap between the pieces melted together so it could no longer be separated. The second year the surface of the vinyl began to degrade. By the

3
★★★★★

I purchased a custom size cover in April 2011. It came in two pieces. After the first year, the flap between the pieces melted together so it could no longer be separated. The second year the surface of the vinyl began to degrade. By the

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I purchased a cover from this company and it was delivered to my house within a week and a half. Other company's said it would take at least three weeks to be made but they did it in half that! Anyone in need of a spa cover needs to

3
★★★★★

I purchased a cover from this company and it was delivered to my house within a week and a half. Other company's said it would take at least three weeks to be made but they did it in half that! Anyone in need of a spa cover needs to

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I just received my cover from this company and I could not be happier. I have an odd shaped spa and they walked me through how to measure it step by step since I had to send a template in for it to be completed. Not to mention, they saved

3
★★★★★

I just received my cover from this company and I could not be happier. I have an odd shaped spa and they walked me through how to measure it step by step since I had to send a template in for it to be completed. Not to mention, they saved

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I recently had my spa cover redone by these folks. Knowledgeable, experienced, and very friendly. I LOVE my new spa cover! Factory Direct Spa Covers saved me hundreds and saved the Earth by utilizing my existing foam cores. I will

3
★★★★★

I recently had my spa cover redone by these folks. Knowledgeable, experienced, and very friendly. I LOVE my new spa cover! Factory Direct Spa Covers saved me hundreds and saved the Earth by utilizing my existing foam cores. I will

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I have purchased 4 spa covers for various spas from these fine folks without any issues. They even recovered one and saved me money. Professional, prompt, and honest. I'm a customer for life!

5
★★★★★

I have purchased 4 spa covers for various spas from these fine folks without any issues. They even recovered one and saved me money. Professional, prompt, and honest. I'm a customer for life!

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I purchased a $414.00 spa cover because of the 5/10yr warranty and the cover did not last even 2 years before: A)the stitching came completely apart in multiple areas, B) the double wrap foam core I paid extra for became saturated with moisture - to the point that I can not lift the cover off of the hot tub, C) the color completely faded from Dk Redwood to a multi-color muddy brown and is literally rough instead of smooth since it has degraded so much!D)I had a $500.00 repair because rain water got in & overflowed the water destroying the stereo & blower! I have spa service wkly, but the owner, Roy Kilmer, stated because I use chemicals like chlorine or Baqua in my spa instead of some hydrogen Peroxide product he preached about for 15 minutes, that I voided the warranty! I used Baqua Spa because of it is so gentle geez what the does he think people are going to use in their spas? Chorine and Baqua are normal use products for spa care, but then he tried to tell me I use too much! I told him I use a strip to check wkly and the levels are right on and even he commented on how clear my water was when he opened the cover!!! I told him I've had spas for 20 yrs and the covers usually last for 5 yrs. I bought from him for his promise of a 5/10 yr Warranty and the day they delivered it I said the vinyl looked thin and cheap then just as I expected it looked like a faded, ragged piece of trash after one yr! I only use it maybe15 times a year and no one else uses it!!
He offered to recover it for $150.00 with more of his cheap poor, quality vinyl and refused to honor his so called warranty. I said what does your warrenty cover and he said only workmanship-like if the seams come out. I said the seams are coming out, but he countered with the fact that sun damaged the cover. Well, what the heck did he think that I was going to move the spa inside!!! I live near the beach at 70 degrees almost year round and foggy, it is the mildest climate imaginable!He is a real scammer so BEWARE he will make everything your fault and now I see tons of negative reviews on this guy!!!!!!!!!!! I should have read the reviews on him before I bought!!! I wouldn't even give him one star!! We should join together and file a lawsuit on this scammer!

1
★☆☆☆☆

I purchased a $414.00 spa cover because of the 5/10yr warranty and the cover did not last even 2 years before: A)the stitching came completely apart in multiple areas, B) the double wrap foam core I paid extra for became saturated with moisture - to the point that I can not lift the cover off of the hot tub, C) the color completely faded from Dk Redwood to a multi-color muddy brown and is literally rough instead of smooth since it has degraded so much!D)I had a $500.00 repair because rain water got in & overflowed the water destroying the stereo & blower! I have spa service wkly, but the owner, Roy Kilmer, stated because I use chemicals like chlorine or Baqua in my spa instead of some hydrogen Peroxide product he preached about for 15 minutes, that I voided the warranty! I used Baqua Spa because of it is so gentle geez what the does he think people are going to use in their spas? Chorine and Baqua are normal use products for spa care, but then he tried to tell me I use too much! I told him I use a strip to check wkly and the levels are right on and even he commented on how clear my water was when he opened the cover!!! I told him I've had spas for 20 yrs and the covers usually last for 5 yrs. I bought from him for his promise of a 5/10 yr Warranty and the day they delivered it I said the vinyl looked thin and cheap then just as I expected it looked like a faded, ragged piece of trash after one yr! I only use it maybe15 times a year and no one else uses it!!
He offered to recover it for $150.00 with more of his cheap poor, quality vinyl and refused to honor his so called warranty. I said what does your warrenty cover and he said only workmanship-like if the seams come out. I said the seams are coming out, but he countered with the fact that sun damaged the cover. Well, what the heck did he think that I was going to move the spa inside!!! I live near the beach at 70 degrees almost year round and foggy, it is the mildest climate imaginable!He is a real scammer so BEWARE he will make everything your fault and now I see tons of negative reviews on this guy!!!!!!!!!!! I should have read the reviews on him before I bought!!! I wouldn't even give him one star!! We should join together and file a lawsuit on this scammer!

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Ratings_icons Ratings_icons

.

I purchased a $414.00 spa cover because of the 5yr warranty and the cover did not last even 2 years before: A)the stitching came apart completely in multiple areas,\r
B) the "double wrap" foam core I paid extra for became saturated with

3
★★★★★

I purchased a $414.00 spa cover because of the 5yr warranty and the cover did not last even 2 years before: A)the stitching came apart completely in multiple areas,\r
B) the "double wrap" foam core I paid extra for became saturated with

.

On 3-2-2008 we ordered "Factory Direct Spa Cover" best cover - with a 10 year warranty. This cover did not last even 2 years before 1) the stitching came apart completely on two sides 2) the foam core became saturated with moisture - to

3
★★★★★

On 3-2-2008 we ordered "Factory Direct Spa Cover" best cover - with a 10 year warranty. This cover did not last even 2 years before 1) the stitching came apart completely on two sides 2) the foam core became saturated with moisture - to

.

Order a new spa "heavy duty" cover in 2008 and it did not last even 2 years... ignore the claims to a warranty... It ripped, the insides filled with water and it faded all within 2 years of normal use.

3
★★★★★

Order a new spa "heavy duty" cover in 2008 and it did not last even 2 years... ignore the claims to a warranty... It ripped, the insides filled with water and it faded all within 2 years of normal use.

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DON'T EVEN CONSIDER BUYING FROM THIS COMPANY! We purchased a cover from this company less than 5 years ago, and the fabric on the top of the cover deteriorated;even the stitching. We regularly applied the protectant on the cover

3
★★★★★

DON'T EVEN CONSIDER BUYING FROM THIS COMPANY! We purchased a cover from this company less than 5 years ago, and the fabric on the top of the cover deteriorated;even the stitching. We regularly applied the protectant on the cover

.

DO NOT order anything from this company! They made my cover wrong and wont replace it, they dont answer the phone and ignore emails. I ordered a lifter and it came with the wrong brackets. I had to dispute the charges with my credit card company to get them to do anything. They still refuse to replace my cover and who knows if i will get the correct brackets or not.

0
★☆☆☆☆

DO NOT order anything from this company! They made my cover wrong and wont replace it, they dont answer the phone and ignore emails. I ordered a lifter and it came with the wrong brackets. I had to dispute the charges with my credit card company to get them to do anything. They still refuse to replace my cover and who knows if i will get the correct brackets or not.

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I did lots of comparison shopping before deciding that Factory Direct Spa Covers (hottub-covers) offered the best deal. I was a little concerned when I read a review that said they never answered their phone, SO I called them 3 times before ordering and they answered every time and even helped me with how to measure. Ordering was easy and they sent me several order status emails so I knew what was going on with my order. A VERY good shopping expereince overall.

2
★★★★★

I did lots of comparison shopping before deciding that Factory Direct Spa Covers (hottub-covers) offered the best deal. I was a little concerned when I read a review that said they never answered their phone, SO I called them 3 times before ordering and they answered every time and even helped me with how to measure. Ordering was easy and they sent me several order status emails so I knew what was going on with my order. A VERY good shopping expereince overall.

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