Spex in the City

★★★★☆
We make your eye focus our #1 priority with superior eye exams and fashionable frames at competitive prices.
  • 6417 14th Avenue Northeast

    Seattle, WA 98115

    Map & Directions
  • 206-526-2020

About Spex in the City

Hours
Mon-Fri 10am-6pm Sat 10am-3pm

Shopping

Shopping
More choices in Seattle:
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Greenwood Optical

133 N 85th St Seattle, WA

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Oakley Store

556 Southcenter Mall Seattle, WA

4.0 3
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As the honest reviews on Yelp and elsewhere will tell you, (not the glowing ones that Spex obviously wrote themselves,) a trip to Spex is likely to cause you no end of emotional, visual and financial grief, not to mention wasting

3
★★★★★

As the honest reviews on Yelp and elsewhere will tell you, (not the glowing ones that Spex obviously wrote themselves,) a trip to Spex is likely to cause you no end of emotional, visual and financial grief, not to mention wasting

.

Giving this store one star is one too many, I wish I could give it zero. My order was over a month late and the lenses on the sunglasses I ordered were of very poor quality. When I asked for a refund, they gave me the runaround for several weeks, claiming that the manager had to be there to refund the order. I was told that I had to come by the store between 11 and 2 on a Saturday. I'm a full time student and I have 2 jobs, so this wasn't exactly convenient. Especially seeing as how I had already been to the store 4 times at this point, not to mention numerous phone calls.
When I finally met this guy face to face, he told me that he could only refund the cost of the frames, not the lenses, since it was my fault in not wanting them. This was after he admitted that the lenses weren't as advertised (I ordered Oakley sunglasses and they gave me some random cheap lenses in Oakley frames). I had since ordered REAL Oakley sunglasses from a different store that were far superior to these knock-offs. He was very rude and condescending, and seemed to think that I was only interested in the brand name, which highly offended me. I wanted actual Oakley lenses because they are high quality, not because I give a hoot about labels.
Do yourself a huge favor and stay away from this store, unless you really don't like customer service and want to throw your money away.

0
★☆☆☆☆

Giving this store one star is one too many, I wish I could give it zero. My order was over a month late and the lenses on the sunglasses I ordered were of very poor quality. When I asked for a refund, they gave me the runaround for several weeks, claiming that the manager had to be there to refund the order. I was told that I had to come by the store between 11 and 2 on a Saturday. I'm a full time student and I have 2 jobs, so this wasn't exactly convenient. Especially seeing as how I had already been to the store 4 times at this point, not to mention numerous phone calls.
When I finally met this guy face to face, he told me that he could only refund the cost of the frames, not the lenses, since it was my fault in not wanting them. This was after he admitted that the lenses weren't as advertised (I ordered Oakley sunglasses and they gave me some random cheap lenses in Oakley frames). I had since ordered REAL Oakley sunglasses from a different store that were far superior to these knock-offs. He was very rude and condescending, and seemed to think that I was only interested in the brand name, which highly offended me. I wanted actual Oakley lenses because they are high quality, not because I give a hoot about labels.
Do yourself a huge favor and stay away from this store, unless you really don't like customer service and want to throw your money away.

.

It is really hard to find a great pare of glasses that fit my small head (some times I have to get kids glasses). They have a great selection for all shapes and sizes. I now actually like wearing glasses! I would recommend Spex in the City!

2
★★★★★

It is really hard to find a great pare of glasses that fit my small head (some times I have to get kids glasses). They have a great selection for all shapes and sizes. I now actually like wearing glasses! I would recommend Spex in the City!

 

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