Clements Canoes

★★★☆☆
Since 1960 we have offered guests the finest canoeing, kyaking, tubing and camping on scenic Sugar Creek
  • 8295 W State Road 234

    Waveland, IN 47989

    Map & Directions
  • 765-435-7285

Sports & Recreation

Sports & Recreation
More choices in Waveland:
Resultset_next

Lake Waveland Camp Store

7861 S 600 W Crawfordsville, AR

Resultset_next

Morton Hook & Sinker Bait Shop

4919 W Us Highway 36 Greencastle, IN

3.375 8
Hi! Sign in to let us know how Clements Canoes was?
Write a Review
.

Upon arrival with my 5 yo there were no signs telling you where to register and no employees in sight. People waiting to depart on a trip kindly told me where to register and pay. As we entered we were greeted accordingly. After I filled

3
★★★★★

Upon arrival with my 5 yo there were no signs telling you where to register and no employees in sight. People waiting to depart on a trip kindly told me where to register and pay. As we entered we were greeted accordingly. After I filled

.

I just got back from a canoe trip with my girl scouts. They paid for the trip with their cookie earnings (which are $.55 a box). They tried to charge me a non-reservation rate for adding 2 canoes (when I called the day before and didn't

3
★★★★★

I just got back from a canoe trip with my girl scouts. They paid for the trip with their cookie earnings (which are $.55 a box). They tried to charge me a non-reservation rate for adding 2 canoes (when I called the day before and didn't

.

Mediocre service. I made the mistake of going canoeing in the middle of september when the water was pretty low. I didnt live in the area and did not realize it was that low. I had to get out and move the canoe past sections of rocks

3
★★★★★

Mediocre service. I made the mistake of going canoeing in the middle of september when the water was pretty low. I didnt live in the area and did not realize it was that low. I had to get out and move the canoe past sections of rocks

.

We??ve been going to Clements for over 10 years with family and friends. Clements always had local teenagers and management there that were friendly, professional, and highly motivated in customer service. Bottom line is they ALWAYS treated us well and we ALWAYS had a good time! That??s why we ALWAYS went back for camping and canoeing. Never had problems. Went with some friends a couple of weekends ago for the first time since last year and from the very moment we checked in from the time we left we were informed there is new management and the rules will be followed! When checking in a young man explained that there was a new "Sheriff in town" at the site. He and his spouse were new management. He VERY rudely barked rules and orders at us, never giving a greeting or even a 'Hello'. Around 11 pm we met the Security guard who barged into our campsite to order us to turn our radio off and decided to attempt to limit how much firewood we could burn that night. He told us we could ONLY burn the wood placed next to the fire pit and could not burn other wood we had paced in our truck bed?.we have no idea why?.other campers continued to burn wood?so we did too. We then watched him hang around our campsite in the shadows watching us, at one point offering him a cold drink just to let him know we could see him. The next day we attempted to complain about the Security to a young lady who also claimed to be new management. She explained that the Security guard was a good friend of her husband?.the other manager. She supported the guard??s rude behavior, but, assured us he wouldn't bother us again...confusing, I know. He never came around that evening. Upon checkout the same young lady...I believe named Stacey...that we spoke with earlier, confronted us about our complaint which we thought had been solved the day before. She seemed to want to justify the rude treatment we complained about. One of our friends mentioned he wouldn't be coming back during checkout due to the constant rude behavior. The manager said "OK". The sad thing is I do not know who the owners are, but, we will not be going back. I think the owners should know what??s happening at Clements. We all agreed our long relationship with Clements Canoes and Camping is over. In retrospect the campsite that is usually full when we go was half empty on a beautiful weekend....I think I know why.

0
★☆☆☆☆

We??ve been going to Clements for over 10 years with family and friends. Clements always had local teenagers and management there that were friendly, professional, and highly motivated in customer service. Bottom line is they ALWAYS treated us well and we ALWAYS had a good time! That??s why we ALWAYS went back for camping and canoeing. Never had problems. Went with some friends a couple of weekends ago for the first time since last year and from the very moment we checked in from the time we left we were informed there is new management and the rules will be followed! When checking in a young man explained that there was a new "Sheriff in town" at the site. He and his spouse were new management. He VERY rudely barked rules and orders at us, never giving a greeting or even a 'Hello'. Around 11 pm we met the Security guard who barged into our campsite to order us to turn our radio off and decided to attempt to limit how much firewood we could burn that night. He told us we could ONLY burn the wood placed next to the fire pit and could not burn other wood we had paced in our truck bed?.we have no idea why?.other campers continued to burn wood?so we did too. We then watched him hang around our campsite in the shadows watching us, at one point offering him a cold drink just to let him know we could see him. The next day we attempted to complain about the Security to a young lady who also claimed to be new management. She explained that the Security guard was a good friend of her husband?.the other manager. She supported the guard??s rude behavior, but, assured us he wouldn't bother us again...confusing, I know. He never came around that evening. Upon checkout the same young lady...I believe named Stacey...that we spoke with earlier, confronted us about our complaint which we thought had been solved the day before. She seemed to want to justify the rude treatment we complained about. One of our friends mentioned he wouldn't be coming back during checkout due to the constant rude behavior. The manager said "OK". The sad thing is I do not know who the owners are, but, we will not be going back. I think the owners should know what??s happening at Clements. We all agreed our long relationship with Clements Canoes and Camping is over. In retrospect the campsite that is usually full when we go was half empty on a beautiful weekend....I think I know why.

.

Never again. They messed up our reservation & then argued with us about it. While we were in the office arguing about it with them, another group of people were having the same problem. The management tried to blame it on the high school students that answer their phones. Like that's supposed to be my problem?

We floated down a river that was about 6 inches deep for 5 hours, fell on the rocks and really hurt ourselves. It was so irresponsible of them to let us float on the river when it was that low, they should have refunded our money. It was a truly awful experience.

After reassuring me on the phone when I made reservations that it was okay to come with a group of people & be loud, they asked us to quiet down multiple times throughout the night. It wasn't just us, some idiot with a flash light was patrolling around the camp ground harassing everyone. The management was so rude.

There are so many other great places to tube & float. I recommend you keep looking.

0
★☆☆☆☆

Never again. They messed up our reservation & then argued with us about it. While we were in the office arguing about it with them, another group of people were having the same problem. The management tried to blame it on the high school students that answer their phones. Like that's supposed to be my problem?

We floated down a river that was about 6 inches deep for 5 hours, fell on the rocks and really hurt ourselves. It was so irresponsible of them to let us float on the river when it was that low, they should have refunded our money. It was a truly awful experience.

After reassuring me on the phone when I made reservations that it was okay to come with a group of people & be loud, they asked us to quiet down multiple times throughout the night. It wasn't just us, some idiot with a flash light was patrolling around the camp ground harassing everyone. The management was so rude.

There are so many other great places to tube & float. I recommend you keep looking.

.

I have been going to Clements Canoes Outdoor Center since I was in high school, with my parents and friends. That was forever ago! They have such a great facility and the staff is just one that would bend over backwards for you. Even when it was a busy day for them they would always have smiles on their faces and try to help you as much as possible.
We camp some years and stay in their cabins also, this allows us all to be together as a group. Very clean place.
We really love to take their river trips down the creek. We usally take a 15 mile trip, that takes all day. Their staff carries the canoes and kayaks to the water for us and they have really good Old Town canoes. My wife really loves that they have good life jackets that are the vest style so our daughter can be safe. I would recommend this business to anyone that love to camp or canoe!

2
★★★★★

I have been going to Clements Canoes Outdoor Center since I was in high school, with my parents and friends. That was forever ago! They have such a great facility and the staff is just one that would bend over backwards for you. Even when it was a busy day for them they would always have smiles on their faces and try to help you as much as possible.
We camp some years and stay in their cabins also, this allows us all to be together as a group. Very clean place.
We really love to take their river trips down the creek. We usally take a 15 mile trip, that takes all day. Their staff carries the canoes and kayaks to the water for us and they have really good Old Town canoes. My wife really loves that they have good life jackets that are the vest style so our daughter can be safe. I would recommend this business to anyone that love to camp or canoe!

.

I headed a group of twenty for a birthday party. We were charged an EXTRA $50 on an already pricey day for being "late". Clements did well getting us in the water and underway (but that is as far as our $30+ per canoe got us). We signed up for the all day 15 mile trip which may take 5-6 hours per their web site (depending on water conditions). Clements requires that you be back by 5PM or you will be charged an extra $10.00 per canoe. The water level was very low and we had to do a lot of dragging our canoes. We did stop for lunch, but after that we paddled ourselves to death trying to make it back in time. Half of our group made the deadline, the other half made it at 6PM. At 6PM however... Clements was still loading other canoes and busses and collecting their gear. In fact, we had to wait until after 7PM to actually get a ride back to our cars. Once back at the office I got billed the extra $50. When I brought up the fact that despite being back at 6PM, we still had to WAIT until after 7PM for a ride AND that the Clements employees (bus driver) stated that under current river conditions it was reasonable to have taken 6.5 to 7 hours for the trip... the UNgentleman at the desk exclaimed "I DON'T CARE, YOU ARE LUCKY I DON'T CHARGE YOU $100" and threatened my deposit. In fact, I thought he was going to jump over the counter at me. It was perhaps the rudest I have every seen a proprieter act.

Clements does have competition in the area and I would urge you to take you business to them first.

We had a great day... and will do the trip again, but never again with Clements!

0
★☆☆☆☆

I headed a group of twenty for a birthday party. We were charged an EXTRA $50 on an already pricey day for being "late". Clements did well getting us in the water and underway (but that is as far as our $30+ per canoe got us). We signed up for the all day 15 mile trip which may take 5-6 hours per their web site (depending on water conditions). Clements requires that you be back by 5PM or you will be charged an extra $10.00 per canoe. The water level was very low and we had to do a lot of dragging our canoes. We did stop for lunch, but after that we paddled ourselves to death trying to make it back in time. Half of our group made the deadline, the other half made it at 6PM. At 6PM however... Clements was still loading other canoes and busses and collecting their gear. In fact, we had to wait until after 7PM to actually get a ride back to our cars. Once back at the office I got billed the extra $50. When I brought up the fact that despite being back at 6PM, we still had to WAIT until after 7PM for a ride AND that the Clements employees (bus driver) stated that under current river conditions it was reasonable to have taken 6.5 to 7 hours for the trip... the UNgentleman at the desk exclaimed "I DON'T CARE, YOU ARE LUCKY I DON'T CHARGE YOU $100" and threatened my deposit. In fact, I thought he was going to jump over the counter at me. It was perhaps the rudest I have every seen a proprieter act.

Clements does have competition in the area and I would urge you to take you business to them first.

We had a great day... and will do the trip again, but never again with Clements!

Pros: Large volume business with plenty of canoes to rent

Cons: Terrible customer relations

.

We have visited clements canoes campground every summer for many years. It has progressively gone downhill with each year we visit. This latest visit (July of '09) will be our last. The restrooms and showers don't look like they had been cleaned since last summer, and the campsites are in dire need of basic nessesities, such as grass and a grill.
The canyon cabins are also quite sad. They advertise the cabins for sleeping quarters for up to 8 people, however the beds were a joke. No two beds matched, and one rollaway bed was so old, when you layed on it, the mattress touched the floor.
If you notice, the rates for the camping and the cabins are quite high ($ 11 per PERSON per NIGHT for camping and $75 per night at the cabins) compared to other facilities in the area. My question is exactly what are we paying a premium for? Its not the campsites, the cabins or the bathroomfacilities. Do yourself a favor and go 2 miles down the road to Shades State Park. At least there you will know that the place is run by Park Rangers, not high school and college students who haven't yet taken that course in customer service.

0
★☆☆☆☆

We have visited clements canoes campground every summer for many years. It has progressively gone downhill with each year we visit. This latest visit (July of '09) will be our last. The restrooms and showers don't look like they had been cleaned since last summer, and the campsites are in dire need of basic nessesities, such as grass and a grill.
The canyon cabins are also quite sad. They advertise the cabins for sleeping quarters for up to 8 people, however the beds were a joke. No two beds matched, and one rollaway bed was so old, when you layed on it, the mattress touched the floor.
If you notice, the rates for the camping and the cabins are quite high ($ 11 per PERSON per NIGHT for camping and $75 per night at the cabins) compared to other facilities in the area. My question is exactly what are we paying a premium for? Its not the campsites, the cabins or the bathroomfacilities. Do yourself a favor and go 2 miles down the road to Shades State Park. At least there you will know that the place is run by Park Rangers, not high school and college students who haven't yet taken that course in customer service.

Pros: Close to Sugar Creek

Cons: Unsanitary restrooms, showers

 

Wait, you're the expert.

If you've been to or used Clements Canoes, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review