Better Homes and Gardens Real Estate Star Homes

★★★★★
  • 783 Barron Blvd

    Grayslake, IL 60030

    Map & Directions
  • 847-548-2625

About Better Homes and Gardens Real Estate Star Homes

Categories
  • Finance
  • Real Estate Investments
  • FHA Loans
  • Real Estate
  • Real Estate Agents
Hours
Monday: 09:00 AM - 09:00 AM
Tuesday: 09:00 AM - 09:00 AM
Wednesday: 09:00 AM - 09:00 AM
Thursday: 09:00 AM - 09:00 AM
Friday: 09:00 AM - 09:00 AM
Saturday: 09:00 AM - 09:00 AM
Sunday: Closed

Real Estate

Real Estate
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My husband and I had a good experience working with Jim Starwalt as our realtor. He was very helpful and honest. I have recommended Jim to several other people and am very happy in my new home.

5
★★★★★

My husband and I had a good experience working with Jim Starwalt as our realtor. He was very helpful and honest. I have recommended Jim to several other people and am very happy in my new home.

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As first-time home buyers, we couldn't have asked for a more professional realtor than Jim Starwalt! He was patient throughout our house-hunting and was always flexible about showing us as many homes as we could possibly schedule. Jim has a lot of knowledge about homes and the area. We would highly recommend Jim to anyone.

5
★★★★★

As first-time home buyers, we couldn't have asked for a more professional realtor than Jim Starwalt! He was patient throughout our house-hunting and was always flexible about showing us as many homes as we could possibly schedule. Jim has a lot of knowledge about homes and the area. We would highly recommend Jim to anyone.

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Jim Starwalt was very professional in selling my home. He understands the real estate market in Lake County and I will recommend him.

5
★★★★★

Jim Starwalt was very professional in selling my home. He understands the real estate market in Lake County and I will recommend him.

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Jim did a great job on selling my home. Was able to answer all my questions. A real pleasure to work with.

5
★★★★★

Jim did a great job on selling my home. Was able to answer all my questions. A real pleasure to work with.

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Jim and his team did an outstanding job selling our home and finding us a new, we could not be happier with the service we received!

5
★★★★★

Jim and his team did an outstanding job selling our home and finding us a new, we could not be happier with the service we received!

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.

Jim may be great for first time homebuyers but when it comes to selling/renting a house his flaws are exposed. Here is how our experience went with him:

We posted our house with him in mid summer of 2011. We then proceeded to find our house on numerous websites that was getting a lot views, and actually many showings. Through these showings we did not receive one offer. There was no communication from Jim Starwalt on how we could get an offer on the table. When trying to contact him it took at least 2 days for a response. This response was often in the form of an e-mail not phone call. I learned it is not the quantity of showings but the quality of the showings.

So proceeding from here we decided to put our house up for a rental instead of for sale. He was quick to get our rental contract to him but failed to take our house off the 'for sale' market. The For Sale sign sat on our property until the day WE got our house rented, which brings me to a whole other issue. Due to his negligence WE decided to be proactive to get our house rented. Jim Starwalt was notified of this. WE posted it on a website that was getting immediate hits. With our dedication our house was rented out by us. We were in full communication with the rental party and wrote up a contract.

On a side note, the website where we posted our house was also the same website he did after we found a rental party. This was in attempt to cover his lack of knowledge for ALL avenues to rent a house.

In conclusion, Jim Starwalt demanded money from us for doing very little. He said it was written in the contract that we owed him his earnings. His motto: Developing relationships are the most important aspect in buyers and sellers. This was not the case. He sacrificed our relationship with him over money.

I gave Jim Starwalt two stars because he is not a man of his word. He goes against ALOT of what he says when giving you his sales pitch when you first sign with him. Proceed with caution and please have a lawyer look over the contract before signing with him. You need someone who you can fully trust when going through this process.

2
★★☆☆☆

Jim may be great for first time homebuyers but when it comes to selling/renting a house his flaws are exposed. Here is how our experience went with him:

We posted our house with him in mid summer of 2011. We then proceeded to find our house on numerous websites that was getting a lot views, and actually many showings. Through these showings we did not receive one offer. There was no communication from Jim Starwalt on how we could get an offer on the table. When trying to contact him it took at least 2 days for a response. This response was often in the form of an e-mail not phone call. I learned it is not the quantity of showings but the quality of the showings.

So proceeding from here we decided to put our house up for a rental instead of for sale. He was quick to get our rental contract to him but failed to take our house off the 'for sale' market. The For Sale sign sat on our property until the day WE got our house rented, which brings me to a whole other issue. Due to his negligence WE decided to be proactive to get our house rented. Jim Starwalt was notified of this. WE posted it on a website that was getting immediate hits. With our dedication our house was rented out by us. We were in full communication with the rental party and wrote up a contract.

On a side note, the website where we posted our house was also the same website he did after we found a rental party. This was in attempt to cover his lack of knowledge for ALL avenues to rent a house.

In conclusion, Jim Starwalt demanded money from us for doing very little. He said it was written in the contract that we owed him his earnings. His motto: Developing relationships are the most important aspect in buyers and sellers. This was not the case. He sacrificed our relationship with him over money.

I gave Jim Starwalt two stars because he is not a man of his word. He goes against ALOT of what he says when giving you his sales pitch when you first sign with him. Proceed with caution and please have a lawyer look over the contract before signing with him. You need someone who you can fully trust when going through this process.

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Business Response:

After 15 years of helping clients buy and sell homes, it bothers me that Brad Anderson was so upset. I was hired to list his home for rent and to keep the home listed for sale at the same time. If the home was rented out before selling, the fee for services provided due to Remax was one month's rent. The place where Brad listed the home for rent was where I have been placing rental homes for over 3 years and did have Brad's home listed there. Brad agreed to pay one month's rent as a commission. To help him out, I offered to settle the matter for only half what Brad owed me. I am in the business of building relationships and referrals through great customer service, however this is a business and I cannot be taken advantage of just because someone threatens to try and wreck my reputation (which he is trying to do). In summary, Brad signed a contract agreeing to list the home for sale and for rent, including the agreement to pay a comission. We only charged him half of what he owed. I am not in the business to "make a quick buck" and the majority of my business is repeat clients. In short I bent over backwards to help out Brad and Christina Anderson, even after cutting my fees in half to try to satisfy them they wanted me to work for free, they even asked their attorney for advise and he sided with me. Jim
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Very impressed with Jim's marketing tools with e-mail updates to us as to how many showings, what sources were having the most inquiries and his feedback to us to help us sell the house in only two months. Jim Starwalt is a very down-to-earth, tell it like it is guy who was a pleasure to work with from start to closing.

5
★★★★★

Very impressed with Jim's marketing tools with e-mail updates to us as to how many showings, what sources were having the most inquiries and his feedback to us to help us sell the house in only two months. Jim Starwalt is a very down-to-earth, tell it like it is guy who was a pleasure to work with from start to closing.

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.

Jim & Susan Starwalt helped me buy my first home in Grayslake. There were a lot of complications, changes and setbacks out of our control while I was on a deadline. Because of Jim's persistence and his ability to work with the seller I met my deadline and am now live in my perfect home. During the few years I have known Jim and his wife Susan, I have found them to be truthful, responsive, energetic, down to earth and proactively helpful. Jim helped me move a huge TV I won at a party many years ago before he knew my name.

Even now after I have been in my home eight months Jim has helped me rake my roof, prevented a leak and has answered other home maintenance questions. He has a roofing construction background that is helpful when determining the value of a home.

Jim & Susan both go beyond expectations. I recommend them without hesitation. They live, know and raised a family the Lake County area. They also know key players in real estate such as home inspectors, mortgage lenders, attorneys and most of my neighbors. They also use the media and signage to full capacity. They get the job done and most of all are fun too.

5
★★★★★

Jim & Susan Starwalt helped me buy my first home in Grayslake. There were a lot of complications, changes and setbacks out of our control while I was on a deadline. Because of Jim's persistence and his ability to work with the seller I met my deadline and am now live in my perfect home. During the few years I have known Jim and his wife Susan, I have found them to be truthful, responsive, energetic, down to earth and proactively helpful. Jim helped me move a huge TV I won at a party many years ago before he knew my name.

Even now after I have been in my home eight months Jim has helped me rake my roof, prevented a leak and has answered other home maintenance questions. He has a roofing construction background that is helpful when determining the value of a home.

Jim & Susan both go beyond expectations. I recommend them without hesitation. They live, know and raised a family the Lake County area. They also know key players in real estate such as home inspectors, mortgage lenders, attorneys and most of my neighbors. They also use the media and signage to full capacity. They get the job done and most of all are fun too.

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.

Jim and his team were just wonderful to work with. Jim was very knowledgeable and professional. Our new home purchase could not have gone smoother and this was a short sale.

5
★★★★★

Jim and his team were just wonderful to work with. Jim was very knowledgeable and professional. Our new home purchase could not have gone smoother and this was a short sale.

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Message from Better Homes and Gardens Real Estate Star Homes

Better Agents, Better Results

More about Better Homes and Gardens Real Estate Star Homes

Better Homes and Gardens Real Estate Star Homes. Broker owner Jim Starwalt has been selling real estate since 1998 with his wife and real estate partner, Susan. Today our office has a team of full time real estate agents and office support staff to help our clients reach their real estate goals. Our real estate agents work with buyers, sellers, short sales, foreclosures, new construction, investors and more. The goal of Better Homes and Gardens Real Estate Star Homes is to provide our clients with a high level of service. We are passionate about real estate and conduct our business with integrity. Our office is dedicated to the satisfaction of our clients. In addition to earning his Illinois Real Estate Broker's License and Managing Broker's License, broker owner Jim Starwalt has achieved the following additional real estate designations and awards: • ABR Accredited Buyer’s Representative • ADPR Accredited Distressed Property Representative • CDPE Certified Distressed Property Expert • CNE Certified Negotiation Expert • CRS Certified Residential Specialist • ePro Certified Internet Professional • GRI Graduate, REALTOR Institute • OICP Own America Investment Certification Program • SFR Short Sales and Foreclosure Resource • SRES Senior Real Estate Specialist • Chairman's Club Award Winner • Platinum Club Award Winner • Hall of Fame Award • Heritage Award Winner • ELP - Dave Ramsey Endorsed Local Provider Member of • Grayslake Chamber of Commerce • GLMV Chamber of Commerce • National Association of Realtors • Illinois Association of Realtors You can rely on the full support of our real estate office's knowledge, experience and dedication to your successful real estate sale or purchase. Call Better Homes and Gardens Real Estate Star Homes today at 847-548-2625 for information and help with all your real estate needs.

 

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