Christensen Tire & Automotive

★★★★★
  • 2161 E Arapaho Rd

    Richardson, TX 75081

    Map & Directions
  • 972-437-9677

Automotive

Automotive
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I had a damaged blinker so I stopped in to have it taken care of. I was in out and in 15 min and they even looked at the other lights on my vehicle to see that they were okay. Fair price and fast service!

5
★★★★★

I had a damaged blinker so I stopped in to have it taken care of. I was in out and in 15 min and they even looked at the other lights on my vehicle to see that they were okay. Fair price and fast service!

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The service is quick friendly and dependable. I trust my car at this shop every time!

3
★★★★★

The service is quick friendly and dependable. I trust my car at this shop every time!

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I was treated fairly and courteously. They always take good care of me and keep my vehicle on the road and not beside it!!

5
★★★★★

I was treated fairly and courteously. They always take good care of me and keep my vehicle on the road and not beside it!!

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I always come here for all of my work!

3
★★★★★

I always come here for all of my work!

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Service and professionalism is always a plus and that's what they have at Christensen Tire and Automotive. Kirby is who I trust with all of my auto needs.

5
★★★★★

Service and professionalism is always a plus and that's what they have at Christensen Tire and Automotive. Kirby is who I trust with all of my auto needs.

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They do very good work and they keep their prices reasonable. You can trust them to do an honest job.

5
★★★★★

They do very good work and they keep their prices reasonable. You can trust them to do an honest job.

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Thank you Mike, Kirby, and Glen for a job well done. I have turned to you for all of my auto maintenance, including tires, and have never been disappointed with the service that you have provided me

5
★★★★★

Thank you Mike, Kirby, and Glen for a job well done. I have turned to you for all of my auto maintenance, including tires, and have never been disappointed with the service that you have provided me

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Their prices were great and they were straight forward and honest about the work I needed on my car and how much it would cost. Would definitely recommend them to all

5
★★★★★

Their prices were great and they were straight forward and honest about the work I needed on my car and how much it would cost. Would definitely recommend them to all

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I am thankful for the service call and the quick service

5
★★★★★

I am thankful for the service call and the quick service

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I had come here a number of times because they are only a few blocks from my house and office and they had a lifetime tire rotation deal which I had bought and used every few months although every time they left the tire inflation warning light on.

Since I had paid for lifetime rotation I was willing to live with that. In late August, my car wouldn't start so I towed my car over to their shop and they told me it needed a new battery which they told me and installed. On November 3rd my car wouldn't start again, I had to have it towed to the dealership since my car is under warranty and I thought no way it was the battery and it much be the start or something else. The dealership told me the battery was dead because the cable was not properly connected which drains a battery's life. They charged me $45 service since the battery was aftermarket.

I called Christensen and told them the situation and they wanted me to bring the battery in to prove it was dead. After making a 45 minute trip to bring them the battery they told me they could replace the battery since it was under warranty but wouldn't reimburse me the other expenses although their botched installation was the cause. I told Kirby (the service manager) I had been there half a dozen times but I wouldn't be coming back if they didn't at least cover my $45 cost. He told me he didn't care and that I couldn't prove the botched installation was the cause. They felt no responsibility for the problem and the major inconvenience they had caused me.

Needless to say, I won't be returning here ever again even if my car breaks down in their parking lot and I have to push it a mile to the next auto shop.

0
★☆☆☆☆

I had come here a number of times because they are only a few blocks from my house and office and they had a lifetime tire rotation deal which I had bought and used every few months although every time they left the tire inflation warning light on.

Since I had paid for lifetime rotation I was willing to live with that. In late August, my car wouldn't start so I towed my car over to their shop and they told me it needed a new battery which they told me and installed. On November 3rd my car wouldn't start again, I had to have it towed to the dealership since my car is under warranty and I thought no way it was the battery and it much be the start or something else. The dealership told me the battery was dead because the cable was not properly connected which drains a battery's life. They charged me $45 service since the battery was aftermarket.

I called Christensen and told them the situation and they wanted me to bring the battery in to prove it was dead. After making a 45 minute trip to bring them the battery they told me they could replace the battery since it was under warranty but wouldn't reimburse me the other expenses although their botched installation was the cause. I told Kirby (the service manager) I had been there half a dozen times but I wouldn't be coming back if they didn't at least cover my $45 cost. He told me he didn't care and that I couldn't prove the botched installation was the cause. They felt no responsibility for the problem and the major inconvenience they had caused me.

Needless to say, I won't be returning here ever again even if my car breaks down in their parking lot and I have to push it a mile to the next auto shop.

More about Christensen Tire & Automotive

My name is Steve Christensen, I'm the owner of Christensen Tire & Automotive. I've been in the same location serving Richardson for over 30 Years.

 

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