Sleepy's Mattresses

★☆☆☆☆
  • 810 Lexington Avenue

    New York, NY 10021

    Map & Directions
  • 212-317-8494

About Sleepy's Mattresses

Hours
Sun 12pm-6pm, Mon-Sat 10am-8pm

Home & Garden

Home & Garden
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I bought a box spring and frame from Sleepy's in Vails Gate, NY and less than 3 months later the thing collapsed under normal use. It is clearly defective with a bulge sticking out the bottom from a weak supporting rail. They sent out their representative who took pictures and they said the manufacturer's report showed no defect and that there was a stain on the box spring anyway so they could not exchange it. There was no stain. They are lying. The product is clearly defective and they refuse to stand behind their product. I was ripped off plain and simple. Sleepy's is a criminal organization selling inferior, defective products to the public and then refusing to support those products. Their customer service is a bunch of nasty, evil, obnoxious people who are trained to b--w people off and provide no service whatsoever. AVOID SLEEPY'S THEY ARE CROOKS AND WILL RIP YOU OFF!

0
★☆☆☆☆

I bought a box spring and frame from Sleepy's in Vails Gate, NY and less than 3 months later the thing collapsed under normal use. It is clearly defective with a bulge sticking out the bottom from a weak supporting rail. They sent out their representative who took pictures and they said the manufacturer's report showed no defect and that there was a stain on the box spring anyway so they could not exchange it. There was no stain. They are lying. The product is clearly defective and they refuse to stand behind their product. I was ripped off plain and simple. Sleepy's is a criminal organization selling inferior, defective products to the public and then refusing to support those products. Their customer service is a bunch of nasty, evil, obnoxious people who are trained to b--w people off and provide no service whatsoever. AVOID SLEEPY'S THEY ARE CROOKS AND WILL RIP YOU OFF!

Pros: none

Cons: everything

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salesmen at any sleepy's may seem cordial at first, but once you start talking about numbers that's when they become very aggressive and disrespectful. they will not move on their "rip-off" prices, and claim that if you want a cheaper mattress to go somewhere else.

my experience here was terrible. they were very disrespectful and were no help at all.

be cautious and aware when you enter the store.

0
★☆☆☆☆

salesmen at any sleepy's may seem cordial at first, but once you start talking about numbers that's when they become very aggressive and disrespectful. they will not move on their "rip-off" prices, and claim that if you want a cheaper mattress to go somewhere else.

my experience here was terrible. they were very disrespectful and were no help at all.

be cautious and aware when you enter the store.

Pros: wide selection

Cons: prices are too high; unwilling to negotiate; disrespectful

.

"I had a confirmed delivery time scheduled from 7:00am-10:00pm, by 6:00 I called to check on the delivery, and they said the mattress was out of stock! No one had bothered to call and tell me this n the two weeks since i had ordered it. I wasted half my day waiting around for a mattress that would never show up."

0
★☆☆☆☆

"I had a confirmed delivery time scheduled from 7:00am-10:00pm, by 6:00 I called to check on the delivery, and they said the mattress was out of stock! No one had bothered to call and tell me this n the two weeks since i had ordered it. I wasted half my day waiting around for a mattress that would never show up."

 

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