Reproductive Care Center

★★★★★
  • 10150 Petunia Way

    Sandy, UT 84092

    Map & Directions
  • 801-878-8888

About Reproductive Care Center

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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He was late for our Skype appt but apologized. Very friendly/caring and gave good information.

4
★★★★☆

He was late for our Skype appt but apologized. Very friendly/caring and gave good information.

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Business Response:

We appreciate the kind words about Dr. Heiner! While we try to be on time for all appointments, just like in-office appointments, there are times when we get a little behind. On occasion there are unforeseen hiccups from earlier appointments which can result in delays. We strive to make sure every patient is thoroughly assessed and taken care of before leaving our office. We are always grateful for the patience our patients show us during those times. In light of that, if there are any questions or concerns in regards to appointments, we encourage patients to reach out to us at the office. We appreciate the chance to continue to provide superior care to our community. All the best!
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He was great. Made me feel comfortable and I hate going to the doctor...

5
★★★★★

He was great. Made me feel comfortable and I hate going to the doctor...

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Wonderful staff, wonderful doctors, wonderful treatment!! I really like my dr. He always makes you feel comfortable and listens to anything I have to say. Reproductive Care Center in awesome. I highly recommend them to anyone having fertility problems.

5
★★★★★

Wonderful staff, wonderful doctors, wonderful treatment!! I really like my dr. He always makes you feel comfortable and listens to anything I have to say. Reproductive Care Center in awesome. I highly recommend them to anyone having fertility problems.

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The entire staff at Reproductive Care Center is professional and caring. I knew that they all knew my situation and wanted to help me toward my goal. Even though they gave me suggestions, I knew they would take my concerns and opinions into serious consideration. They always answered my questions and explained things to me thoroughly.

5
★★★★★

The entire staff at Reproductive Care Center is professional and caring. I knew that they all knew my situation and wanted to help me toward my goal. Even though they gave me suggestions, I knew they would take my concerns and opinions into serious consideration. They always answered my questions and explained things to me thoroughly.

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.

They were all so nice and sweet to work with. They all took there time to have some word with you and not rush you throw the appioment. They were not even my doctors they are working with mehas a outer patient since I am surrogate mother with a difference out of state agency. They work very will with my doctors loved them.

5
★★★★★

They were all so nice and sweet to work with. They all took there time to have some word with you and not rush you throw the appioment. They were not even my doctors they are working with mehas a outer patient since I am surrogate mother with a difference out of state agency. They work very will with my doctors loved them.

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Dr. Swelstad and his staff were excellent to work with. Friendly and professional.

5
★★★★★

Dr. Swelstad and his staff were excellent to work with. Friendly and professional.

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Everyone at the office have been very friendly and helpful.

4
★★★★☆

Everyone at the office have been very friendly and helpful.

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The doctors and staff at RCC have been fantastic to work with. It is easy to get an appointment, and they were always professional, knowledgable, and kind. We owe our two (almost 3) children to them. Thanks!

5
★★★★★

The doctors and staff at RCC have been fantastic to work with. It is easy to get an appointment, and they were always professional, knowledgable, and kind. We owe our two (almost 3) children to them. Thanks!

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Fantastic in every way. Very knowledgable and always helpful.

5
★★★★★

Fantastic in every way. Very knowledgable and always helpful.

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For once a doctors office that feels like they work for you. They even work weekends and when you leave a message they always call back the same day.

5
★★★★★

For once a doctors office that feels like they work for you. They even work weekends and when you leave a message they always call back the same day.

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The staff and Dr. Hatasaka have been great. They are very friendly and take the time to answer all of our questions. The only thing is that both times we came in to get bloodwork, the phlebotomist didn't know what tests we were supposed to do. The first time, some of the testing wasn't done for both my husband and I, and when we came back, she didn't seem to know what we were doing again. I think it is just lack of communication between the front desk and the phlebotomist, but I don't know. We were able to get all the work done, so it wasn't a big deal.

4
★★★★☆

The staff and Dr. Hatasaka have been great. They are very friendly and take the time to answer all of our questions. The only thing is that both times we came in to get bloodwork, the phlebotomist didn't know what tests we were supposed to do. The first time, some of the testing wasn't done for both my husband and I, and when we came back, she didn't seem to know what we were doing again. I think it is just lack of communication between the front desk and the phlebotomist, but I don't know. We were able to get all the work done, so it wasn't a big deal.

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Business Response:

First, thanks for your feedback. We constantly strive to improve our processes and endeavor to make each patient's experience a good one. Comments such as this help identify areas in the process that need improvement. We're glad to hear you were pleased with Dr. Hatasaka and his staff and plan to use your comments for training purposes to ensure communication is thorough and proactive going forward in areas such as blood work. Thank you for bringing this to our attention.
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Dr. Blauer's Nursing staff has been fantastic from day one. They are always very responsive and seem generally concerned with my questions. I really appreciate their quick responses and overall service. They are great! I was a little frustrated at my last visit because Dr. Blauer was running very behind. I am not sure if I was officially scheduled and so maybe that is why it took so long. The staff was sure to inform me of the delay so I appreciated that. KA

3
★★★☆☆

Dr. Blauer's Nursing staff has been fantastic from day one. They are always very responsive and seem generally concerned with my questions. I really appreciate their quick responses and overall service. They are great! I was a little frustrated at my last visit because Dr. Blauer was running very behind. I am not sure if I was officially scheduled and so maybe that is why it took so long. The staff was sure to inform me of the delay so I appreciated that. KA

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Business Response:

Thank you for your feedback. We are pleased to hear our nursing staff has taken good care of you. Dr. Blauer makes every effort to stay close to the scheduled time for all of our patients. Unanticipated extra time spent with patients seen earlier likely affected your appointment. We're glad to hear his team of nurses were thorough and efficient in caring for you in his delay. Although these situations are hard to predict, we understand your discontent with the wait time. We are pleased you did believe the substantive visit was constructive and helpful to you. Although, we're hopeful you won't experience any further delays, please don't hesitate mentioning any concerns you have from previous visits such as this to Dr. Blauer at your next appointment. We also want you to know we respect your time and the front desk usually offers patients that have been waiting more than 20 minutes a $25 discount coupon off of any of our services as a way of apologizing for your wait. If you did not receive a discount coupon please let us know at the next visit.
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We had a great experience with Dr. Hatasaka. He was very caring and gave us a lot of good information to help us as we move forward. - KI, Buhl, ID

5
★★★★★

We had a great experience with Dr. Hatasaka. He was very caring and gave us a lot of good information to help us as we move forward. - KI, Buhl, ID

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We enjoyed the education materials from Dr. Hatasaka. If there would be any more the staff could transfer it to a powerpoint, that would be a lot more beneficial so patients can take with them as well. SDR, Sandy, UT

4
★★★★☆

We enjoyed the education materials from Dr. Hatasaka. If there would be any more the staff could transfer it to a powerpoint, that would be a lot more beneficial so patients can take with them as well. SDR, Sandy, UT

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Dr. Hatasaka was very thorough as he took the time to go over my history and charts from my OBGYN, and then explained the tests, the potential diagnoses, and what action we would take depending on the diagnosis. He was extremely thorough in his exam, and I feel confident that he can provide excellen guidance and help me make good decisions about my fertility in the future. Ginny V., North Salt Lake, UT

5
★★★★★

Dr. Hatasaka was very thorough as he took the time to go over my history and charts from my OBGYN, and then explained the tests, the potential diagnoses, and what action we would take depending on the diagnosis. He was extremely thorough in his exam, and I feel confident that he can provide excellen guidance and help me make good decisions about my fertility in the future. Ginny V., North Salt Lake, UT

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Dr. Blauer is very knowledgeable and professional. We had a good experience with him. EP, Sandy, UT

5
★★★★★

Dr. Blauer is very knowledgeable and professional. We had a good experience with him. EP, Sandy, UT

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Dr. Hatasaka was very polite, confident yet not arrogant. He calmly explained everything we wanted to know and all the options we have. As much as he was in charge, he didn't try to take charge of anything. He answered all our questions precise and complete making sure we understood everything. Staff were pleasant and courteous and helpful. -- Mohammad Tabrizi, Midvale, UT

5
★★★★★

Dr. Hatasaka was very polite, confident yet not arrogant. He calmly explained everything we wanted to know and all the options we have. As much as he was in charge, he didn't try to take charge of anything. He answered all our questions precise and complete making sure we understood everything. Staff were pleasant and courteous and helpful. -- Mohammad Tabrizi, Midvale, UT

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Dr. Blauer was very candid and open about the process we are considering. He gave us the information he had and let us know what he did not know. We appreciated that he was upfront and allowed us to ask so many questions in order to make our decision. Christy H., Riverton, UT

5
★★★★★

Dr. Blauer was very candid and open about the process we are considering. He gave us the information he had and let us know what he did not know. We appreciated that he was upfront and allowed us to ask so many questions in order to make our decision. Christy H., Riverton, UT

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