New Natalie's Bridals

★★★☆☆
Atlanta's biggest selection of dresses.
  • 6334 Warren Dr NW

    Norcross, GA 30093

    Map & Directions
  • 404-352-1616

About New Natalie's Bridals

Categories
Hours
Sunday 1 to 5, Monday 10 to 6, Thursday 12 to 8, Friday 10 to 6, Saturday 10 to 6, Sunday 1 to 5. Closed Tuesday and Wednesday.

Shopping

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Very poor experience, similar to the other bad reviews; take heed and read them. In my opinion, this company is extremely disorganized and has terrible customer service. For a business built around major events, they really should be able

3
★★★★★

Very poor experience, similar to the other bad reviews; take heed and read them. In my opinion, this company is extremely disorganized and has terrible customer service. For a business built around major events, they really should be able

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This place has no idea what customer service means!!!!! I can NOT express that enough. First they moved and did not inform myself or my bridesmaids. When I mean move I mean from Atlanta to Norcross moved. We figured it out by going to the

3
★★★★★

This place has no idea what customer service means!!!!! I can NOT express that enough. First they moved and did not inform myself or my bridesmaids. When I mean move I mean from Atlanta to Norcross moved. We figured it out by going to the

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The best bridal shop ever. The staff was very nice. I ordered and got my gown when they said they would get it to me and the new location is amazing!! This is the best place to go for a wedding gown anywhere!!

5
★★★★★

The best bridal shop ever. The staff was very nice. I ordered and got my gown when they said they would get it to me and the new location is amazing!! This is the best place to go for a wedding gown anywhere!!

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.

I was hesitant about coming to this shop because of a lot of negative reviews I read online... but I have to say, it was actually my best experience in shopping for my wedding dress! I'm a plus size bride and a good amount of bridal stores

3
★★★★★

I was hesitant about coming to this shop because of a lot of negative reviews I read online... but I have to say, it was actually my best experience in shopping for my wedding dress! I'm a plus size bride and a good amount of bridal stores

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Everybody at New Natalies Bridals was extremely nice! The owner of the salon Mr. Posner had an awesome personality and he was very witty which helped to ease the whole bridal experience. I had the chance to work with the consultants

3
★★★★★

Everybody at New Natalies Bridals was extremely nice! The owner of the salon Mr. Posner had an awesome personality and he was very witty which helped to ease the whole bridal experience. I had the chance to work with the consultants

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I have been to New Natalie's several times... each of which was a GREAT experience. First of all they have a fantastic selection of dresses. Plenty to try on in all different styles. I had no idea what I wanted but my original consultant

3
★★★★★

I have been to New Natalie's several times... each of which was a GREAT experience. First of all they have a fantastic selection of dresses. Plenty to try on in all different styles. I had no idea what I wanted but my original consultant

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After reading the reviews I was really skeptical of visiting this bridal salon. I went knowing the way it works and expecting poor customer service. However what I received was excellent customer service. I did my research before I

3
★★★★★

After reading the reviews I was really skeptical of visiting this bridal salon. I went knowing the way it works and expecting poor customer service. However what I received was excellent customer service. I did my research before I

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I am mad as you know what at this people. I went during my lunch break seeking a dress I found online. Of course they did not have it, but got me to try on other dresses. Well, I fell in love with one particular dress. It looked awesome

3
★★★★★

I am mad as you know what at this people. I went during my lunch break seeking a dress I found online. Of course they did not have it, but got me to try on other dresses. Well, I fell in love with one particular dress. It looked awesome

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Please save your time and money - go somewhere else! I went to New Natalie's with my 6 bridesmaids on a Saturday to look for bridesmaids dresses. One of my bridesmaids called during the week beforehand and was told there was no need tor an

3
★★★★★

Please save your time and money - go somewhere else! I went to New Natalie's with my 6 bridesmaids on a Saturday to look for bridesmaids dresses. One of my bridesmaids called during the week beforehand and was told there was no need tor an

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In the bridal industry you don't eactly have "repeat customers" so this means New Natalie's doesn't give a crap about you. Wish I would have read the reviews...\r
\r
New Natalie's knew my dress was running late and would not ship as

3
★★★★★

In the bridal industry you don't eactly have "repeat customers" so this means New Natalie's doesn't give a crap about you. Wish I would have read the reviews...\r
\r
New Natalie's knew my dress was running late and would not ship as

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I wish I had read all the reviews before I ordered my wedding dress from New Natalie's.

***If you're a poor sap like me and already ordered something from New Natalie's, you better check on its status ASAP.***

Here's my story:

I

3
★★★★★

I wish I had read all the reviews before I ordered my wedding dress from New Natalie's.

***If you're a poor sap like me and already ordered something from New Natalie's, you better check on its status ASAP.***

Here's my story:

I

.

Horrible Service(from the owner), once my finacee told them she decided to go with a dress from somewhere else their entire attitude changed, and even though she still wanted to use her deposit for a veil or a second dress for our reception they told her NO, the deposit can only be used for a Wedding Gown and if she didn't buy a Gown she couldn't get her Money back or buy anything else from the store with it.

0
★☆☆☆☆

Horrible Service(from the owner), once my finacee told them she decided to go with a dress from somewhere else their entire attitude changed, and even though she still wanted to use her deposit for a veil or a second dress for our reception they told her NO, the deposit can only be used for a Wedding Gown and if she didn't buy a Gown she couldn't get her Money back or buy anything else from the store with it.

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I called New Natalies 2 days before I went in looking for 1 particular dress, and the guy (heavy accent) said that they had it in the size I was looking for and that I should come in. I called in Friday morning and said I will be there between 3 and 4 and I will be on my lunch break, so please pull the dress as I will not have much time. I drove about 30 miles, im not sure of the time it took, but this is Atlanta and around that time was traffic, I went because I was ready to purchase that day so it would come back by my October wedding. When I get there the man had left, and one sales lady says, go on back and look through the racks. I stated that I was only there for one dress and I had to leave. Long story short, they never had the dress in stock. He only wanted me to come in the store and try other dresses. He assured me that the dress was there. I spoke with him on 3 occasions regarding the dress. I overheard a sales person say, I heard him talking to her and he knew the dress was not here. Needless to say I was HOT! I told the owner how inconsiderate and unprofessional that was. I had to battle traffic from Stone Mountain to Atlanta and back again. Gas is too high, for him to blatantly lie that way. If you choose to buy from them I guess you should have them say 'yes, the dress you want is right here in my hands'.

1
★☆☆☆☆

I called New Natalies 2 days before I went in looking for 1 particular dress, and the guy (heavy accent) said that they had it in the size I was looking for and that I should come in. I called in Friday morning and said I will be there between 3 and 4 and I will be on my lunch break, so please pull the dress as I will not have much time. I drove about 30 miles, im not sure of the time it took, but this is Atlanta and around that time was traffic, I went because I was ready to purchase that day so it would come back by my October wedding. When I get there the man had left, and one sales lady says, go on back and look through the racks. I stated that I was only there for one dress and I had to leave. Long story short, they never had the dress in stock. He only wanted me to come in the store and try other dresses. He assured me that the dress was there. I spoke with him on 3 occasions regarding the dress. I overheard a sales person say, I heard him talking to her and he knew the dress was not here. Needless to say I was HOT! I told the owner how inconsiderate and unprofessional that was. I had to battle traffic from Stone Mountain to Atlanta and back again. Gas is too high, for him to blatantly lie that way. If you choose to buy from them I guess you should have them say 'yes, the dress you want is right here in my hands'.

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.

I called New Natalies 2 days before I went in looking for 1 particular dress, and the guy (heavy accent) said that they had it in the size I was looking for and that I should come in. I called in Friday morning and said I will be there between 3 and 4 and I will be on my lunch break, so please pull the dress as I will not have much time. I drove about 30 miles, im not sure of the time it took, but this is Atlanta and around that time was traffic, I went because I was ready to purchase that day so it would come back by my October wedding. When I get there the man had left, and one sales lady says, go on back and look through the racks. I stated that I was only there for one dress and I had to leave. Long story short, they never had the dress in stock. He only wanted me to come in the store and try other dresses. He assured me that the dress was there. I spoke with him on 3 occasions regarding the dress. I overheard a sales person say, I heard him talking to her and he knew the dress was not here. Needless to say I was HOT! I told the owner how inconsiderate and unprofessional that was. I had to battle traffic from Stone Mountain to Atlanta and back again. Gas is too high, for him to blatantly lie that way. If you choose to buy from them I guess you should have them say 'yes, the dress you want is right here in my hands'.

0
★☆☆☆☆

I called New Natalies 2 days before I went in looking for 1 particular dress, and the guy (heavy accent) said that they had it in the size I was looking for and that I should come in. I called in Friday morning and said I will be there between 3 and 4 and I will be on my lunch break, so please pull the dress as I will not have much time. I drove about 30 miles, im not sure of the time it took, but this is Atlanta and around that time was traffic, I went because I was ready to purchase that day so it would come back by my October wedding. When I get there the man had left, and one sales lady says, go on back and look through the racks. I stated that I was only there for one dress and I had to leave. Long story short, they never had the dress in stock. He only wanted me to come in the store and try other dresses. He assured me that the dress was there. I spoke with him on 3 occasions regarding the dress. I overheard a sales person say, I heard him talking to her and he knew the dress was not here. Needless to say I was HOT! I told the owner how inconsiderate and unprofessional that was. I had to battle traffic from Stone Mountain to Atlanta and back again. Gas is too high, for him to blatantly lie that way. If you choose to buy from them I guess you should have them say 'yes, the dress you want is right here in my hands'.

.

So far so good!! My consultant hope was very very helpful and didn't mind me being a scatterbrain and not really making up my mind. I didn't like that you could not take pictures although many people were kinda...I had a fitting with seamtress Ruth that seemed to go well..next fitting is this Sat...Let's hope that goes just as well..I have encountered nothing but good thus far at NN.

1
★★★☆☆

So far so good!! My consultant hope was very very helpful and didn't mind me being a scatterbrain and not really making up my mind. I didn't like that you could not take pictures although many people were kinda...I had a fitting with seamtress Ruth that seemed to go well..next fitting is this Sat...Let's hope that goes just as well..I have encountered nothing but good thus far at NN.

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I am the mother of the Bride. New Natalie's was recommended by our wedding planner. My daughter and I went there knowing which dress we wanted. Jeanie (the owner) placed the order for our dress and we paid in full. We were notified a few days later that they would not be able to get our dress, so we settled for the "Sample" dress that they had in the store. Jeanie assured us she would "take care" of us if we took the sample. We made an appt to meet with Jeanie and take a look at the sample dress. First of all, she was not there when we went back for our appt. Her husband met with us, and did not offer ANY discounts, cleaning or help with alterations since we were purchasing the sample. he was rather rude to us.
We decided to wait and speak with Jeanie. Jeanie assured us they would clean and press the dress as well as put the designer name tag back in.
We picked up the dress today. It is STILL dirty on the inside, the alterations were done horribly!! I would post pictures if i could. We are now having to take the dress tomorrow morning to another seamstress, and then the cleaners.
Bottom line: While they do offer great prices. The stress is just not worth it. We are right back where we were the day we saw the dress in the store, and the wedding is a week away.IF you must buy from them....
Do NOT let them do your alterations. Get your dress and RUN!!

2
★★☆☆☆

I am the mother of the Bride. New Natalie's was recommended by our wedding planner. My daughter and I went there knowing which dress we wanted. Jeanie (the owner) placed the order for our dress and we paid in full. We were notified a few days later that they would not be able to get our dress, so we settled for the "Sample" dress that they had in the store. Jeanie assured us she would "take care" of us if we took the sample. We made an appt to meet with Jeanie and take a look at the sample dress. First of all, she was not there when we went back for our appt. Her husband met with us, and did not offer ANY discounts, cleaning or help with alterations since we were purchasing the sample. he was rather rude to us.
We decided to wait and speak with Jeanie. Jeanie assured us they would clean and press the dress as well as put the designer name tag back in.
We picked up the dress today. It is STILL dirty on the inside, the alterations were done horribly!! I would post pictures if i could. We are now having to take the dress tomorrow morning to another seamstress, and then the cleaners.
Bottom line: While they do offer great prices. The stress is just not worth it. We are right back where we were the day we saw the dress in the store, and the wedding is a week away.IF you must buy from them....
Do NOT let them do your alterations. Get your dress and RUN!!

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I had a great experience at New Natalie's. The first time I came in with some of my girlfriends. I found two dresses I really liked. We had been to other stores and I did not even find any gowns that I want to try on.I broght my mother with me this past Sat. and she cried when I put on "the dress".
Everyone was helpful and friendlyincluding bring my mom tissues. We ordered by gown on Sat. and I received an email today with the delivery date. I'm so excited!

4
★★★★☆

I had a great experience at New Natalie's. The first time I came in with some of my girlfriends. I found two dresses I really liked. We had been to other stores and I did not even find any gowns that I want to try on.I broght my mother with me this past Sat. and she cried when I put on "the dress".
Everyone was helpful and friendlyincluding bring my mom tissues. We ordered by gown on Sat. and I received an email today with the delivery date. I'm so excited!

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I just picked up by wedding gown and I am thrilled. I feel like a beautiful bride. I had to order a size 16 and a few of the stores I went to did not have any dresses for me to try on. Everyone was helpful and friendly. The owner put me at ease right away, he said I had to smile. Carty was my consultant and she was very patient. My mother and I are both smiling now. The selection of gowns was great and almost every wedding gown was in my budget of $1000.00. I known my father is go to cry walking me down the isle.

2
★★★★☆

I just picked up by wedding gown and I am thrilled. I feel like a beautiful bride. I had to order a size 16 and a few of the stores I went to did not have any dresses for me to try on. Everyone was helpful and friendly. The owner put me at ease right away, he said I had to smile. Carty was my consultant and she was very patient. My mother and I are both smiling now. The selection of gowns was great and almost every wedding gown was in my budget of $1000.00. I known my father is go to cry walking me down the isle.

Pros: Large selection great prices and friendly

Cons: location

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I thoroughly enjoyed my time at New Natalie??s where I found my dream dress. The consultant, Piper, was patient, efficient and never tried to push me out of my price range. She went above and beyond by having dresses I liked from my first visit pulled when I showed up for my second appointment. Once I bought my dress the store was wonderful with follow up and my dress even came in early. If you are looking for value and a fun experience then this is the place!!

4
★★★★☆

I thoroughly enjoyed my time at New Natalie??s where I found my dream dress. The consultant, Piper, was patient, efficient and never tried to push me out of my price range. She went above and beyond by having dresses I liked from my first visit pulled when I showed up for my second appointment. Once I bought my dress the store was wonderful with follow up and my dress even came in early. If you are looking for value and a fun experience then this is the place!!

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NO NO NO NO NO NO NO. I drove 3 hours to come to this store while looking for a wedding dress. i read reviews about their service but decided to try it out because of their large selection. I found 2 dresses that I fell in love with. While wanting to sleep on it before I decided, I left with the numbers of the dresses and went home. While trying to make a decision still, i want to ask my mother for her opinion. Since you cannot take pictures in this store ( and they will get rude with you about it!) , i have no way of showing her the dresses. I call the store to get the designers names hoping that i can pull them up on the internet and finally make my desision. After calling 3 times before finally talking to someone, the lady on the phone told me that was "code information" and if i wanted to see the dresses i would have to drive three hours to the store to try them on again, but once i bought them, she would be able to tell me the designer or the price. i feel that this is very ridiculous because i am trying to make a desision and do not have time to make a 6 hour trip just to look and then come home and decide. leaving me making ANOTHER 6 hour trip to go order and get sized for the dress.
other negative points:
if you wanted to show the dress to anyone, you have to come out infront of EVERYONE just for them to see it. i did not feel comfortable doing this since i bigger breasted and felt like everyone was staring.
the store was nasty, had a horrible smell and was not in a very good location.
I finally found the dress of my dreams. unfortuantly it was here..

1
★☆☆☆☆

NO NO NO NO NO NO NO. I drove 3 hours to come to this store while looking for a wedding dress. i read reviews about their service but decided to try it out because of their large selection. I found 2 dresses that I fell in love with. While wanting to sleep on it before I decided, I left with the numbers of the dresses and went home. While trying to make a decision still, i want to ask my mother for her opinion. Since you cannot take pictures in this store ( and they will get rude with you about it!) , i have no way of showing her the dresses. I call the store to get the designers names hoping that i can pull them up on the internet and finally make my desision. After calling 3 times before finally talking to someone, the lady on the phone told me that was "code information" and if i wanted to see the dresses i would have to drive three hours to the store to try them on again, but once i bought them, she would be able to tell me the designer or the price. i feel that this is very ridiculous because i am trying to make a desision and do not have time to make a 6 hour trip just to look and then come home and decide. leaving me making ANOTHER 6 hour trip to go order and get sized for the dress.
other negative points:
if you wanted to show the dress to anyone, you have to come out infront of EVERYONE just for them to see it. i did not feel comfortable doing this since i bigger breasted and felt like everyone was staring.
the store was nasty, had a horrible smell and was not in a very good location.
I finally found the dress of my dreams. unfortuantly it was here..

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New Natalie's Bridals ordered me the wrong dress! Because of the no returns, no exchanges procedure I was stuck with the wrong dress. I even have pictures of me in the dress I ordered and the store still refused to re-order the correct dress for me. Please do NOT shop here. There are many other budget-conscience wedding dress shops in Atlanta that will order the correct dress for you! Don't make the same mistake that I did in ordering from New Natalie's!!!

1
★☆☆☆☆

New Natalie's Bridals ordered me the wrong dress! Because of the no returns, no exchanges procedure I was stuck with the wrong dress. I even have pictures of me in the dress I ordered and the store still refused to re-order the correct dress for me. Please do NOT shop here. There are many other budget-conscience wedding dress shops in Atlanta that will order the correct dress for you! Don't make the same mistake that I did in ordering from New Natalie's!!!

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I wouldnt say that this was a bad experience.The three things I didnt like about this place was the wait time(which was ridiculous),the fact that if you want to try on a dress and show your fam you have to do so in front of everybody which can be very uncomfortable unless you like a whole lot of opinions from ppl you dnt even know, and lastly the fact that the prettier dresses are in the smaller sizes, so I had to try on smaller dresses that where the styles i was interested in. I went in with a list of dresses that i wanted to try on and actuallhy found my dress in the store and it wasnt even one that i looked at. The owner/manager seemed like she had an attitude at first when i asked her to look up the style numbers but she actually was helpful when i found my dress and decided i wanted it dyed a color that it is not carried in she got on the phone and found out all the info for me and even cut me a swatch of it...and the ladies that helped me where friendly enough...they let me try me dress on twice even after i had picked other dresses to try on too.So if you're looking for super friendly going out of their way ppl-wrong place..but if not i would definitely give it a try they do have a big selection and good prices/

3
★★★☆☆

I wouldnt say that this was a bad experience.The three things I didnt like about this place was the wait time(which was ridiculous),the fact that if you want to try on a dress and show your fam you have to do so in front of everybody which can be very uncomfortable unless you like a whole lot of opinions from ppl you dnt even know, and lastly the fact that the prettier dresses are in the smaller sizes, so I had to try on smaller dresses that where the styles i was interested in. I went in with a list of dresses that i wanted to try on and actuallhy found my dress in the store and it wasnt even one that i looked at. The owner/manager seemed like she had an attitude at first when i asked her to look up the style numbers but she actually was helpful when i found my dress and decided i wanted it dyed a color that it is not carried in she got on the phone and found out all the info for me and even cut me a swatch of it...and the ladies that helped me where friendly enough...they let me try me dress on twice even after i had picked other dresses to try on too.So if you're looking for super friendly going out of their way ppl-wrong place..but if not i would definitely give it a try they do have a big selection and good prices/

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I will give you an honest opinion of this store. If you are looking for designer gowns at discount prices, this is the place to go. If you are looking for a boutique experience with good service, DO NOT COME HERE!

I purchased my dress from here in July 2009. It arrived in December 2009, and I just finished getting my alterations complete. My first time in the store was actually to purchase bridesmaid dresses. The lady in the bridesmaids department was incredibly rude, needless to say we did not purchase any bridesmaid dresses. On my way out of the store, however, I caught eye of the most beautiful Maggie Sottero gown priced right at $1000. I couldn't pass it up. I made an appointment to come in the next day to try on dresses. Let's just say when I arrived the next day, an appointment was not necessary. I still had to wait just like I hadn't made one. Plus, the greeters and floor sales people were extremely rude until they knew I was a bride with an appointment to try on dresses. At first they would yell "Don't touch this, don't touch that" and not "how may we help you". Then when I told them what I was there for the attitude changed. I waited for approx 30 minutes and eventually a saleswoman by the name of Maria began to help. Let's just say she is the nicest person in the whole store...if you do go to try on gowns, request her. Maria gave me tons of gowns, she just kept bringing them in. I tried on at least 15 gowns that morning. I still ended up picking the original dress I fell in love with. Anyways...I forgot to mention that I live in Houston, Texas, but getting married in Atlanta, Ga. So, as you can imaging traveling to find dresses is hard. It wasn't to after I purchased my dress that I really ran into difficulty. The first appointment I made for my first dress fitting was a waste of time. I called the store to make an appointment for my first alteration appointment and they told me it was fine. I flew all the way to Atlanta on a Thursday, only to find out that the alteration ladies work only on the weekends. Needless to say I was pissed. They apologized and comforted me by assuring I have plenty of time for alterations and gave me another appt. They told me to take the gown and make another appointment. I finally met with the alteration lady. She is just another bad apple to the company. Her name was Lucy. I told her I was concerned that my dress wouldn't fit right at the top, because my breasts are large. She assured me that when she altered it, the fit would be perfect. I asked her this like 12 times, because it's always an issue I have, and I def. wanted my wedding dress to fit right. Let's just say when I came back for my second fitting (also my last) I was bubbling over. She then stated that it was not her fault and she could not fix it. I was extremely upset. I now have to go find away to tape my breasts down or have someone else alter my dress to add fabric. And not only that...my dress was still wrinkled when she told me to take it home. She informed me that the store does not steam press dresses. I was even more angry now and asked to speak with a manager. I spoke with the manager Jeanine and she had to nerve to lie and say the store doesn't own steam presser. Now I find that hard to believe when they have wedding dresses on mannequins that look pressed to me. Not to mention there was a steam presser in the alteration room and the alteration lady said it belonged to the store, but she couldn't use it. My conclusion...a bunch of liars with bad service! I made sure I told them that too!

So, here is my final words of advice...If you don't mind looking through dresses...you can find a great deal here. Just don't expect good service or friendly people (unless Maria is there that day). Also, don't get your alterations completed there. Go somewhere else. Good luck and happy wedding planning!! :)

2
★★☆☆☆

I will give you an honest opinion of this store. If you are looking for designer gowns at discount prices, this is the place to go. If you are looking for a boutique experience with good service, DO NOT COME HERE!

I purchased my dress from here in July 2009. It arrived in December 2009, and I just finished getting my alterations complete. My first time in the store was actually to purchase bridesmaid dresses. The lady in the bridesmaids department was incredibly rude, needless to say we did not purchase any bridesmaid dresses. On my way out of the store, however, I caught eye of the most beautiful Maggie Sottero gown priced right at $1000. I couldn't pass it up. I made an appointment to come in the next day to try on dresses. Let's just say when I arrived the next day, an appointment was not necessary. I still had to wait just like I hadn't made one. Plus, the greeters and floor sales people were extremely rude until they knew I was a bride with an appointment to try on dresses. At first they would yell "Don't touch this, don't touch that" and not "how may we help you". Then when I told them what I was there for the attitude changed. I waited for approx 30 minutes and eventually a saleswoman by the name of Maria began to help. Let's just say she is the nicest person in the whole store...if you do go to try on gowns, request her. Maria gave me tons of gowns, she just kept bringing them in. I tried on at least 15 gowns that morning. I still ended up picking the original dress I fell in love with. Anyways...I forgot to mention that I live in Houston, Texas, but getting married in Atlanta, Ga. So, as you can imaging traveling to find dresses is hard. It wasn't to after I purchased my dress that I really ran into difficulty. The first appointment I made for my first dress fitting was a waste of time. I called the store to make an appointment for my first alteration appointment and they told me it was fine. I flew all the way to Atlanta on a Thursday, only to find out that the alteration ladies work only on the weekends. Needless to say I was pissed. They apologized and comforted me by assuring I have plenty of time for alterations and gave me another appt. They told me to take the gown and make another appointment. I finally met with the alteration lady. She is just another bad apple to the company. Her name was Lucy. I told her I was concerned that my dress wouldn't fit right at the top, because my breasts are large. She assured me that when she altered it, the fit would be perfect. I asked her this like 12 times, because it's always an issue I have, and I def. wanted my wedding dress to fit right. Let's just say when I came back for my second fitting (also my last) I was bubbling over. She then stated that it was not her fault and she could not fix it. I was extremely upset. I now have to go find away to tape my breasts down or have someone else alter my dress to add fabric. And not only that...my dress was still wrinkled when she told me to take it home. She informed me that the store does not steam press dresses. I was even more angry now and asked to speak with a manager. I spoke with the manager Jeanine and she had to nerve to lie and say the store doesn't own steam presser. Now I find that hard to believe when they have wedding dresses on mannequins that look pressed to me. Not to mention there was a steam presser in the alteration room and the alteration lady said it belonged to the store, but she couldn't use it. My conclusion...a bunch of liars with bad service! I made sure I told them that too!

So, here is my final words of advice...If you don't mind looking through dresses...you can find a great deal here. Just don't expect good service or friendly people (unless Maria is there that day). Also, don't get your alterations completed there. Go somewhere else. Good luck and happy wedding planning!! :)

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After attending the Brides Against Breast Cancer Gown Sale (which was right behind New Natalie's), my mother and future mother-in-law decided to go look at New Natalie's. I love color and wanted to try on some of the prom gowns, too. So I grabbed a few and since NOBODY helped us, we assumed that the dressing rooms were in the bridal area. I was in the process of getting undressed when the sales lady came in and snatched the dresses and said "Bridal area only". I was offended because I AM going to be a bride and I was half naked. She was very rude and short and once my mother explained that we were looking for a wedding dress, the lady all the sudden got nice (they work on commission). Even then, nobody helped us look around and another sales lady came by and was just as rude. I am never going back and never recommending this place. Also, the average gown cost is from $600 (cheaply made) up.

1
★☆☆☆☆

After attending the Brides Against Breast Cancer Gown Sale (which was right behind New Natalie's), my mother and future mother-in-law decided to go look at New Natalie's. I love color and wanted to try on some of the prom gowns, too. So I grabbed a few and since NOBODY helped us, we assumed that the dressing rooms were in the bridal area. I was in the process of getting undressed when the sales lady came in and snatched the dresses and said "Bridal area only". I was offended because I AM going to be a bride and I was half naked. She was very rude and short and once my mother explained that we were looking for a wedding dress, the lady all the sudden got nice (they work on commission). Even then, nobody helped us look around and another sales lady came by and was just as rude. I am never going back and never recommending this place. Also, the average gown cost is from $600 (cheaply made) up.

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After attending the Brides Against Breast Cancer Gown Sale (which was right behind New Natalie's), my mother and future mother-in-law decided to go look at New Natalie's. I love color and wanted to try on some of the prom gowns, too. So I grabbed a few and since NOBODY helped us, we assumed that the dressing rooms were in the bridal area. I was in the process of getting undressed when the sales lady came in and snatched the dresses and said "Bridal area only". I was offended because I AM going to be a bride and I was half naked. She was very rude and short and once my mother explained that we were looking for a wedding dress, the lady all the sudden got nice (they work on commission). Even then, nobody helped us look around and another sales lady came by and was just as rude. I am never going back and never recommending this place. Also, the average gown cost is from $600 (cheaply made) up.

0
★☆☆☆☆

After attending the Brides Against Breast Cancer Gown Sale (which was right behind New Natalie's), my mother and future mother-in-law decided to go look at New Natalie's. I love color and wanted to try on some of the prom gowns, too. So I grabbed a few and since NOBODY helped us, we assumed that the dressing rooms were in the bridal area. I was in the process of getting undressed when the sales lady came in and snatched the dresses and said "Bridal area only". I was offended because I AM going to be a bride and I was half naked. She was very rude and short and once my mother explained that we were looking for a wedding dress, the lady all the sudden got nice (they work on commission). Even then, nobody helped us look around and another sales lady came by and was just as rude. I am never going back and never recommending this place. Also, the average gown cost is from $600 (cheaply made) up.

Pros: Had a few pretty dresses.

Cons: Sales people rude, bad part of town, hard to look thru dress

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After attending the Brides Against Breast Cancer Gown Sale (which was right behind New Natalie's), my mother and future mother-in-law decided to go look at New Natalie's. I love color and wanted to try on some of the prom gowns, too. So I grabbed a few and since NOBODY helped us, we assumed that the dressing rooms were in the bridal area. I was in the process of getting undressed when the sales lady came in and snatched the dresses and said "Bridal area only". I was offended because I AM going to be a bride and I was half naked. She was very rude and short and once my mother explained that we were looking for a wedding dress, the lady all the sudden got nice (they work on commission). Even then, nobody helped us look around and another sales lady came by and was just as rude. I am never going back and never recommending this place. Also, the average gown cost is from $600 (cheaply made) up.

0
★☆☆☆☆

After attending the Brides Against Breast Cancer Gown Sale (which was right behind New Natalie's), my mother and future mother-in-law decided to go look at New Natalie's. I love color and wanted to try on some of the prom gowns, too. So I grabbed a few and since NOBODY helped us, we assumed that the dressing rooms were in the bridal area. I was in the process of getting undressed when the sales lady came in and snatched the dresses and said "Bridal area only". I was offended because I AM going to be a bride and I was half naked. She was very rude and short and once my mother explained that we were looking for a wedding dress, the lady all the sudden got nice (they work on commission). Even then, nobody helped us look around and another sales lady came by and was just as rude. I am never going back and never recommending this place. Also, the average gown cost is from $600 (cheaply made) up.

Pros: Had a few pretty dresses.

Cons: Sales people rude, bad part of town, hard to look thru dress

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I was very hesitant to keep my appointment with New Natalie's after reading many of the posted reviews. However, I decided to go ahead and give them a try. At first I was greated by an unprofessional and poorly dressed man who explained the process to me, which gave me little to no hope for the experience. But after meeting with my consultant, I was very pleased. She was very attentive and paid attention to all of the feed back I had given her on the dresses I tried on. She worked very hard to find something for me. Overall, I was please with New Natalies and suggest you give them a chance as well. If nothing else, the prices are GREAT

2
★★★★☆

I was very hesitant to keep my appointment with New Natalie's after reading many of the posted reviews. However, I decided to go ahead and give them a try. At first I was greated by an unprofessional and poorly dressed man who explained the process to me, which gave me little to no hope for the experience. But after meeting with my consultant, I was very pleased. She was very attentive and paid attention to all of the feed back I had given her on the dresses I tried on. She worked very hard to find something for me. Overall, I was please with New Natalies and suggest you give them a chance as well. If nothing else, the prices are GREAT

Pros: customer service

Cons: lack of variety

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My experience at Natalie's was great. Robin was my consultant and she was phenomenal! I went in to find a bridesmaid dress for a wedding that was the following weekend (that's another story :) I was even able to purchase it the same day. (with the manager's approval) Not only was Robin cordial and helpful, she even entertained my 2 sons! I would highly recommend Natalie's! (They even have clean restrooms)

4
★★★★☆

My experience at Natalie's was great. Robin was my consultant and she was phenomenal! I went in to find a bridesmaid dress for a wedding that was the following weekend (that's another story :) I was even able to purchase it the same day. (with the manager's approval) Not only was Robin cordial and helpful, she even entertained my 2 sons! I would highly recommend Natalie's! (They even have clean restrooms)

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This was the only location listed by the designer of my dress that had the specific style I was looking for. I went one day, found the dress, loved it! I went back the next day to get fitted and put down my deposit. On both occasions I would rate service as a 7.5 (10 being the best) from the woman who helped me. The employee who greeted me would get a 6.0. Definitely a no frills spot. The woman doing my measurements (on the second day) seemed to be knowledgeable. To me, this is a venue you go to when you know what you want. If you want someone to hold your hand through the process, consider starting someplace else.

3
★★★☆☆

This was the only location listed by the designer of my dress that had the specific style I was looking for. I went one day, found the dress, loved it! I went back the next day to get fitted and put down my deposit. On both occasions I would rate service as a 7.5 (10 being the best) from the woman who helped me. The employee who greeted me would get a 6.0. Definitely a no frills spot. The woman doing my measurements (on the second day) seemed to be knowledgeable. To me, this is a venue you go to when you know what you want. If you want someone to hold your hand through the process, consider starting someplace else.

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I went to New Natalie's with my friend to find her a wedding dress. The site says that an appointment was never needed, but the saleswoman was very rude to us and turned us away. There were dressing rooms open, but she would not allow my friend to try on any dresses. The issue could have been resolved fairly easily had she not been so rude to us. We left the store insulted and promptly went somewhere else where they treated much better. I would not recommend going here at all; the costumer service was terrible.

1
★☆☆☆☆

I went to New Natalie's with my friend to find her a wedding dress. The site says that an appointment was never needed, but the saleswoman was very rude to us and turned us away. There were dressing rooms open, but she would not allow my friend to try on any dresses. The issue could have been resolved fairly easily had she not been so rude to us. We left the store insulted and promptly went somewhere else where they treated much better. I would not recommend going here at all; the costumer service was terrible.

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I read all 4 of these reviews the night before my appointment so I didn't know what to expect! My appointment was on Sunday and Maria helped me, she was really nice! I tried on 6 or 7 dresses and even encouraged me to try on the ones that I liked again. This was the 4th store, not in one day, that I had looked at and was kinda overwhelmed and didn't buy one that day even though I thought I found the one. I ended up driving back the next day and purchased the dress! I had a different set of people helping me, they were not rude, they just were not overly friendly. I will say that I looked thru all of the designers that they had listed online and only saw a handful in the store. Most dresses are under $1000 and I feel like they had a huge selection of bridesmaid dresses. This is not a get served champagne while shopping salon but I do think that its worth it.

4
★★★★☆

I read all 4 of these reviews the night before my appointment so I didn't know what to expect! My appointment was on Sunday and Maria helped me, she was really nice! I tried on 6 or 7 dresses and even encouraged me to try on the ones that I liked again. This was the 4th store, not in one day, that I had looked at and was kinda overwhelmed and didn't buy one that day even though I thought I found the one. I ended up driving back the next day and purchased the dress! I had a different set of people helping me, they were not rude, they just were not overly friendly. I will say that I looked thru all of the designers that they had listed online and only saw a handful in the store. Most dresses are under $1000 and I feel like they had a huge selection of bridesmaid dresses. This is not a get served champagne while shopping salon but I do think that its worth it.

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New Natalies is a wedding attire warehouse, basically. It's the first place I went dress shopping once I got engaged, because my best friend got her dresses there. The staff is basically indifferent to you, unless you unknowingly break one of their rules! I didn't find anything I liked, but they did have some good sale prices, and I like how they had dresses arranged according to style.

2
★★☆☆☆

New Natalies is a wedding attire warehouse, basically. It's the first place I went dress shopping once I got engaged, because my best friend got her dresses there. The staff is basically indifferent to you, unless you unknowingly break one of their rules! I didn't find anything I liked, but they did have some good sale prices, and I like how they had dresses arranged according to style.

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I have to disagree with the negative reviews of New Natalie's, as I had a wonderful experience. I had an appointment first thing on a weekday morning. When I arrived, the owner told me that they were a more hands-off establishment (which I personally appreciate). He gave me a few tips based on my body type and then explained that I should choose 5 or 6 gowns to try on. Once I had chosen my gowns, Maria helped me to put them on and model them for my mother and close friend. She was so kind and helpful. After I had tried on the first few and we started to get an idea of what looked good and what I should look for, she began pulling a few gowns for me that she thought would fit my style. I'm still not sure if I've found "the one," but I can say that I really appreciated the help that I got at this store. They were not at all pushy and did not try to get me to commit to buying anything. There was no pressure to choose a more expensive dress...in fact, they were very clear that I should try to only pull dresses that were within my range so that I wouldn't fall in love with a dress I could not afford. This advice was helpful and well-appreciated. I asked Maria how long she had been assisting brides....her eleven years in the business is obvious. If you go to this store, I recommend going on a weekday and ask for Maria!

2
★★★★☆

I have to disagree with the negative reviews of New Natalie's, as I had a wonderful experience. I had an appointment first thing on a weekday morning. When I arrived, the owner told me that they were a more hands-off establishment (which I personally appreciate). He gave me a few tips based on my body type and then explained that I should choose 5 or 6 gowns to try on. Once I had chosen my gowns, Maria helped me to put them on and model them for my mother and close friend. She was so kind and helpful. After I had tried on the first few and we started to get an idea of what looked good and what I should look for, she began pulling a few gowns for me that she thought would fit my style. I'm still not sure if I've found "the one," but I can say that I really appreciated the help that I got at this store. They were not at all pushy and did not try to get me to commit to buying anything. There was no pressure to choose a more expensive dress...in fact, they were very clear that I should try to only pull dresses that were within my range so that I wouldn't fall in love with a dress I could not afford. This advice was helpful and well-appreciated. I asked Maria how long she had been assisting brides....her eleven years in the business is obvious. If you go to this store, I recommend going on a weekday and ask for Maria!

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I went to New Natalie's Bridal to get my bridesmaids dresses for my wedding. My girls and I all had a bad experience with one of their representatives. Based off of measurements they took, they talked all my girls into going up a size even though a similar dress in the same designer and size fit perfect. When the dresses came back all of them were too big. How convenient I thought, since they have an on-site alterations department. (they convinced a girl who is a size 4 to go up to a size 10 because of her measurements, luckily she refused because the 4 fits perfectly on her). Secondly, this same representative was so rude to everyone when it came to measurements and taking payments over the phone. My last complaint was with their payment policy. Everyone doesn't feel comfortably storing their credit card info on paper for files. And I was misinformed in the beginning about when we could pick up our dresses (which very well could have been my misunderstanding). They held all the dresses until everyone made their payment, which doesn't quite workout if everyone doesn't live in the same city.

*Plus they mark their dresses up way higher than the retail price with all their crazy fees. If you truely want to pay for the convenience and service of going through a Bridal store instead of on your own, I would pick a store with better customer service.

Definitely wouldn't recommend this store for Atlanta brides. You should be the Diva, not the store.

0
★☆☆☆☆

I went to New Natalie's Bridal to get my bridesmaids dresses for my wedding. My girls and I all had a bad experience with one of their representatives. Based off of measurements they took, they talked all my girls into going up a size even though a similar dress in the same designer and size fit perfect. When the dresses came back all of them were too big. How convenient I thought, since they have an on-site alterations department. (they convinced a girl who is a size 4 to go up to a size 10 because of her measurements, luckily she refused because the 4 fits perfectly on her). Secondly, this same representative was so rude to everyone when it came to measurements and taking payments over the phone. My last complaint was with their payment policy. Everyone doesn't feel comfortably storing their credit card info on paper for files. And I was misinformed in the beginning about when we could pick up our dresses (which very well could have been my misunderstanding). They held all the dresses until everyone made their payment, which doesn't quite workout if everyone doesn't live in the same city.

*Plus they mark their dresses up way higher than the retail price with all their crazy fees. If you truely want to pay for the convenience and service of going through a Bridal store instead of on your own, I would pick a store with better customer service.

Definitely wouldn't recommend this store for Atlanta brides. You should be the Diva, not the store.

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I had narrowed it down to 3 dresses from other salons when a friend made me an appointment at New Natalie's. Our appointment was on a Friday afternoon, and it wasn't crowded, so I picked several dresses and tried them on immediately. I found the one, and knew i wanted, but since my mom wasn't there i wanted to wait. I asked them if i could come again the next morning first thing with my mom, and they agreed, which was very helpful. Since my engagement was very short (4 months) I was rushed on doing everything. So the guy working that day told me I could buy the gown off the racck- at a discount. My mom & I came back the next day, i tried the gown on, and bought it. I told the lady about the discount- she called for the owner who told me, "absolutely not, the dress is already discounted enough" ($895). So we paid for the dress and left with it.

By early June I had been running to every salon trying to find a bridesmaid dress I liked. I finally found out New Natalie's carried the one I wanted (3 months to go at this point). I went in with a friend who tried on the dress, and I decided this was it. I was told that because my wedding was so close, the gowns would arrive the week of the wedding, and needed to be ordered by Monday (it was Friday- they are closed on Monday). No sweat. My bridesmaids started graciously faxing in their order forms over the weekend. Saturday, I receive a frantic call from a bridesmaid saying they are telling her at the store that my dresses aren't even going to arrive on time if they're ordered by Monday. So i have to haul it down there to find out that the lady my friend is talking with has no clue what's going on. Now it's Tuesday, they call to tell me that I have 1 fax missing- i talk to my friend who has faxed the order multiple times. A consultant calls her tells her that it's going to be HER fault if I don't have my dresses and then laughs when my friend asks if they're going to arrive on time.

1
★★☆☆☆

I had narrowed it down to 3 dresses from other salons when a friend made me an appointment at New Natalie's. Our appointment was on a Friday afternoon, and it wasn't crowded, so I picked several dresses and tried them on immediately. I found the one, and knew i wanted, but since my mom wasn't there i wanted to wait. I asked them if i could come again the next morning first thing with my mom, and they agreed, which was very helpful. Since my engagement was very short (4 months) I was rushed on doing everything. So the guy working that day told me I could buy the gown off the racck- at a discount. My mom & I came back the next day, i tried the gown on, and bought it. I told the lady about the discount- she called for the owner who told me, "absolutely not, the dress is already discounted enough" ($895). So we paid for the dress and left with it.

By early June I had been running to every salon trying to find a bridesmaid dress I liked. I finally found out New Natalie's carried the one I wanted (3 months to go at this point). I went in with a friend who tried on the dress, and I decided this was it. I was told that because my wedding was so close, the gowns would arrive the week of the wedding, and needed to be ordered by Monday (it was Friday- they are closed on Monday). No sweat. My bridesmaids started graciously faxing in their order forms over the weekend. Saturday, I receive a frantic call from a bridesmaid saying they are telling her at the store that my dresses aren't even going to arrive on time if they're ordered by Monday. So i have to haul it down there to find out that the lady my friend is talking with has no clue what's going on. Now it's Tuesday, they call to tell me that I have 1 fax missing- i talk to my friend who has faxed the order multiple times. A consultant calls her tells her that it's going to be HER fault if I don't have my dresses and then laughs when my friend asks if they're going to arrive on time.

Pros: Prices, Selection, Coture, Dressing Room Consultants

Cons: Parking, Customer Service, The Apperance of the Building

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This is a warning for ALL BRIDES to avoid New Natalie's Bridal shop in Atlanta. I was measured for a designer gown, custom-made for me. The price of the gown was $4300.00. My measurements were taken by Jeannie, V/P of New Natalie's. After 6 months, I received the gown, only to find that it was too tight in the bust area and the length was too long. I am a size 34.5 in the bust area. Jeannie took my measurements wrong and the gown was ordered and made for a 32' bust area. Also, at the time I was measured, I requested to have the gown length made, so that I could wear a shoe with a 2.5-inch heel. I have tried the gown on several times, with a 4' inch heel and the gown is still too long.
New Natalie??s is attempting to add pieces to the bust area to "fix" the gown. They will not correct the problem with the hem length, although on the order form, it is written down, by the owner of the shop "shoe 2.5". NN's will not correct te problem with the length. So now, in addition of dealing with the stress of planning a wedding, I am taking NN's to court. I paid over 4-grand for a custom wedding gown, and relied on Jeannie to take my measurements accurately. NN's has failed to deliver what I paid for and through no fault of my own, I have to deal with the wrongdoings of these merchants. When you pay your money, you expect to get what you paid for.

1
★☆☆☆☆

This is a warning for ALL BRIDES to avoid New Natalie's Bridal shop in Atlanta. I was measured for a designer gown, custom-made for me. The price of the gown was $4300.00. My measurements were taken by Jeannie, V/P of New Natalie's. After 6 months, I received the gown, only to find that it was too tight in the bust area and the length was too long. I am a size 34.5 in the bust area. Jeannie took my measurements wrong and the gown was ordered and made for a 32' bust area. Also, at the time I was measured, I requested to have the gown length made, so that I could wear a shoe with a 2.5-inch heel. I have tried the gown on several times, with a 4' inch heel and the gown is still too long.
New Natalie??s is attempting to add pieces to the bust area to "fix" the gown. They will not correct the problem with the hem length, although on the order form, it is written down, by the owner of the shop "shoe 2.5". NN's will not correct te problem with the length. So now, in addition of dealing with the stress of planning a wedding, I am taking NN's to court. I paid over 4-grand for a custom wedding gown, and relied on Jeannie to take my measurements accurately. NN's has failed to deliver what I paid for and through no fault of my own, I have to deal with the wrongdoings of these merchants. When you pay your money, you expect to get what you paid for.

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I went to New Natalies a few weeks ago after making an appointment. After selecting 7 dresses though, I had to wait over an hour just to start trying them on! I liked one and wanted to try on more, but I found out I would have to get back into the line and wait another hour. I made an appointment for this past Sunday for the first available time, and this time there was no wait to try on dresses. They had taken the one dress I liked to a bridal show, but I stayed to try on a few more dresses. The woman helping me was horribly unpleasant, she seemed to hate being there, and did not talk to me except to say 'next dress'. My second visit to New Natalies Bridal was certainly my last. While they do have great prices, there are other places in the Atlanta area with good prices and much better customer service.

0
★☆☆☆☆

I went to New Natalies a few weeks ago after making an appointment. After selecting 7 dresses though, I had to wait over an hour just to start trying them on! I liked one and wanted to try on more, but I found out I would have to get back into the line and wait another hour. I made an appointment for this past Sunday for the first available time, and this time there was no wait to try on dresses. They had taken the one dress I liked to a bridal show, but I stayed to try on a few more dresses. The woman helping me was horribly unpleasant, she seemed to hate being there, and did not talk to me except to say 'next dress'. My second visit to New Natalies Bridal was certainly my last. While they do have great prices, there are other places in the Atlanta area with good prices and much better customer service.

Pros: decent selection, good prices

Cons: bad customer service, long waiting times

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I don't have alot of wedding experience and I've not visited alot of bridal salons since my engagement. In fact, New Natalies was the 3rd salon that I visited (May 2007). I live out of state but a friend recommended New Natalies; someone else told her about it. I read the reviews here and was cautious (actually concerned) that I would have a bad experience despite the report of lots of dresses from which to choose. I'm very particular about how customer service should go. MOST so-called service providers don't get it right. NEW NATALIE'S DOES CUSTOMER SERVICE. We made an appointment. I would guess that makes a HUGE difference. When we arrived, there were a number of brides-to-be waiting for opening (which was a few minutes late), but once we got in the door, we were asked who had an appointment. Two of 5 of us did. Initially, my friend and I wandered through dresses, but after a few minutes, our expert (Maria) came along. She was phenomenal. I appreciated her reserved honesty. I didn't love the dresses that I tried on and she wasn't at all pushy as I'd experienced in one other setting. She made suggestions (e.g., you don't need the slip with this one) and offered ideas and incorporated my preferences (short train, strapless, etc). After I'd tried on several dresses, she returned with one that she thought I might not like but that would look amazing on me. She was right. To top it all off, my dream dress was $399 + tax. Every once and I while, I peek at it in the closet. I love it more and more with each minute that passes. I'm an impatient person who never thought she'd find the right dress for the right price. I'm grateful for New Natalies' and will suggest it to all of my friends and family. (But more likely, the dress will speak for itself)

2
★★★★★

I don't have alot of wedding experience and I've not visited alot of bridal salons since my engagement. In fact, New Natalies was the 3rd salon that I visited (May 2007). I live out of state but a friend recommended New Natalies; someone else told her about it. I read the reviews here and was cautious (actually concerned) that I would have a bad experience despite the report of lots of dresses from which to choose. I'm very particular about how customer service should go. MOST so-called service providers don't get it right. NEW NATALIE'S DOES CUSTOMER SERVICE. We made an appointment. I would guess that makes a HUGE difference. When we arrived, there were a number of brides-to-be waiting for opening (which was a few minutes late), but once we got in the door, we were asked who had an appointment. Two of 5 of us did. Initially, my friend and I wandered through dresses, but after a few minutes, our expert (Maria) came along. She was phenomenal. I appreciated her reserved honesty. I didn't love the dresses that I tried on and she wasn't at all pushy as I'd experienced in one other setting. She made suggestions (e.g., you don't need the slip with this one) and offered ideas and incorporated my preferences (short train, strapless, etc). After I'd tried on several dresses, she returned with one that she thought I might not like but that would look amazing on me. She was right. To top it all off, my dream dress was $399 + tax. Every once and I while, I peek at it in the closet. I love it more and more with each minute that passes. I'm an impatient person who never thought she'd find the right dress for the right price. I'm grateful for New Natalies' and will suggest it to all of my friends and family. (But more likely, the dress will speak for itself)

Pros: Phenomenal prices, Very nice selection

Cons: Can get crowded (we were there on Saturday a.m.)

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I was suprised to hear such lousy reviews for New Natalies. Granted, it was over two years ago that I was there buying my wedding dress, but geez! I had always had the dream in my head of going shopping for my gown, going to a upscale salon and being catered to. Then, reality dawned on me of how expensive those botiques could be. My mom always told me, "You get what you pay for". I didn't care to pay for exceptional customer service or someone to cater to me. I wanted a fabulous dress at a fabulous price. That's what I got, I paid $250 for the dress of my dreams. Who cares about anything else?

1
★★★☆☆

I was suprised to hear such lousy reviews for New Natalies. Granted, it was over two years ago that I was there buying my wedding dress, but geez! I had always had the dream in my head of going shopping for my gown, going to a upscale salon and being catered to. Then, reality dawned on me of how expensive those botiques could be. My mom always told me, "You get what you pay for". I didn't care to pay for exceptional customer service or someone to cater to me. I wanted a fabulous dress at a fabulous price. That's what I got, I paid $250 for the dress of my dreams. Who cares about anything else?

Pros: Great Selection and Pricing

Cons: Lots to comb through, must bring patience

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My mother and I went to New Natalies Bridals on Wednesday morning. There was no one in the store but us. I was told to pick out 5 dresses. When I began to describe the style I was interested in, the lady assisting me did not care to listen. So, I pick to two dresses and tried them on. She did assist me with putting on the dresses. I decided that I did not care for the selection in bridal dresses so I decided to look at bridesmaid dresses. The lady in the bridesmaid section was very helpful, but her manager was very rude. While the lady was discussing the dresses with my mom and I, he came an interrupted the conversation. He knowingly interrupted her while she was helping us. He kept her occupied for so long that my mom and I left. Also, when we were looking at the binders that contained the bridesmaid dresses, he rudely told us that we could not hold the binders. I will never return to this store again. I also tell my story to every bride that I meet.

1
★☆☆☆☆

My mother and I went to New Natalies Bridals on Wednesday morning. There was no one in the store but us. I was told to pick out 5 dresses. When I began to describe the style I was interested in, the lady assisting me did not care to listen. So, I pick to two dresses and tried them on. She did assist me with putting on the dresses. I decided that I did not care for the selection in bridal dresses so I decided to look at bridesmaid dresses. The lady in the bridesmaid section was very helpful, but her manager was very rude. While the lady was discussing the dresses with my mom and I, he came an interrupted the conversation. He knowingly interrupted her while she was helping us. He kept her occupied for so long that my mom and I left. Also, when we were looking at the binders that contained the bridesmaid dresses, he rudely told us that we could not hold the binders. I will never return to this store again. I also tell my story to every bride that I meet.

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I bought a dress from New Natalies and I needed to have the dress steamed for my wedding day. Most bridal stores do a complimentary steaming, when I called to see if New Natalie's would steam the dress they simply told me "NO" and they they could refer me to a place. I think that was very tacky. Not to mention the trouble that I went through when ordering my bridesmaids dresses. Very unorganized and unprofessional group of people. I wouldn't recommed them if this was the LAST bridal shop in Atlanta, GA.

0
★☆☆☆☆

I bought a dress from New Natalies and I needed to have the dress steamed for my wedding day. Most bridal stores do a complimentary steaming, when I called to see if New Natalie's would steam the dress they simply told me "NO" and they they could refer me to a place. I think that was very tacky. Not to mention the trouble that I went through when ordering my bridesmaids dresses. Very unorganized and unprofessional group of people. I wouldn't recommed them if this was the LAST bridal shop in Atlanta, GA.

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Selection is quite difficult to view, as all of the dresses are in garment bags. Staff was very cool and standoffish. I would not recommend shopping here. Nothing special about the store or the customer service.

1
★★☆☆☆

Selection is quite difficult to view, as all of the dresses are in garment bags. Staff was very cool and standoffish. I would not recommend shopping here. Nothing special about the store or the customer service.

Pros: parking

Cons: customer service, gowns in garment bags

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The only thing I can say about this shop is that I did find some lovely dresses, but by no work of the staff of the establishment. I went specifically for a Maggie Sottero trunk show, and in a matter of minutes I found what I knew I wanted to have for my gown. It was expensive, but I decided I would go for it. Ironically, that is where the pleasantry ended. Apparently they had just put it on the mannequin and refused to take it off since the gown was not in my size. I wanted to simply hold it up in front of myself, and they refused. They said I could order it if I liked, but "trying" it in that fashion was out of the question. I asked whether I could take a photo for my mother who lives in another state, and they refused. I understand this policy, and was not offended until the woman sharply berrated me for making a quick sketch of the dress in lieu of the picture I wanted to take. She said I would not be welcome back into the store if I didn't quit drawing. What I find ironic here, is that she thought I might not be able to remember it when I went outside. It remains admonishable that a customer who was ready to lay down well over $1000 on a gown was treated with such a lack of courtesy.

0
★☆☆☆☆

The only thing I can say about this shop is that I did find some lovely dresses, but by no work of the staff of the establishment. I went specifically for a Maggie Sottero trunk show, and in a matter of minutes I found what I knew I wanted to have for my gown. It was expensive, but I decided I would go for it. Ironically, that is where the pleasantry ended. Apparently they had just put it on the mannequin and refused to take it off since the gown was not in my size. I wanted to simply hold it up in front of myself, and they refused. They said I could order it if I liked, but "trying" it in that fashion was out of the question. I asked whether I could take a photo for my mother who lives in another state, and they refused. I understand this policy, and was not offended until the woman sharply berrated me for making a quick sketch of the dress in lieu of the picture I wanted to take. She said I would not be welcome back into the store if I didn't quit drawing. What I find ironic here, is that she thought I might not be able to remember it when I went outside. It remains admonishable that a customer who was ready to lay down well over $1000 on a gown was treated with such a lack of courtesy.

Pros: Gowns well represented

Cons: Everything else.

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I The wedding dress shop offers cheap prices on decent gowns but dont expect great treatment. I was willing to take a chance with the shop because of such low prices and I really paid for it in other ways. The customer service is horrible and the sales people are just like sleezy car salesman. I have waited over 16 weeks for the dress and had to drive over to the store to get some customer service and was treated poorly there too. All sales are final there so I am stuck dealing with them until the dress comes in- which may be another 3 months from now. Save yourself the time and frustration and shop at a wedding salon that might cost a bit more but treats you decently.

0
★☆☆☆☆

I The wedding dress shop offers cheap prices on decent gowns but dont expect great treatment. I was willing to take a chance with the shop because of such low prices and I really paid for it in other ways. The customer service is horrible and the sales people are just like sleezy car salesman. I have waited over 16 weeks for the dress and had to drive over to the store to get some customer service and was treated poorly there too. All sales are final there so I am stuck dealing with them until the dress comes in- which may be another 3 months from now. Save yourself the time and frustration and shop at a wedding salon that might cost a bit more but treats you decently.

Cons: customer service, location and parking

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Shopping for dress was something I was looking forward to, until I visited Natalies Bridal. Gowns are in bad shape, overpriced, the lowest I have seen around $400 and it was in terrible condition. The owner of the store told me not to touch the dressed because I have something on my fingers. I was stunned by the rudeness. Then after spending about 40 min and finding 7 dresses I found out that I could only try 5. I was ready to tell them Do you really think that I am going to drive here twice when the gas prices are over the roof to try on this gowns? Instead I just walked away hearing when 2 salespeople were very loudly discussing behind my back that I came in with the attitude. I came in happy hoping I will find the gown, but was belittled instead.

0
★☆☆☆☆

Shopping for dress was something I was looking forward to, until I visited Natalies Bridal. Gowns are in bad shape, overpriced, the lowest I have seen around $400 and it was in terrible condition. The owner of the store told me not to touch the dressed because I have something on my fingers. I was stunned by the rudeness. Then after spending about 40 min and finding 7 dresses I found out that I could only try 5. I was ready to tell them Do you really think that I am going to drive here twice when the gas prices are over the roof to try on this gowns? Instead I just walked away hearing when 2 salespeople were very loudly discussing behind my back that I came in with the attitude. I came in happy hoping I will find the gown, but was belittled instead.

Cons: really bad cust. svce, overpriced dresses, bad parking

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I would not recommend this bridal salon to anyone. The customer service was horrible. No one seem to know anything about bridal service without asking the manager. Bridal consultants were not knowledgeable about dresses. They lack attention to details. The train of my dress was not accounted for in the ordering process, therefore, my dress was missing a train when it arrived. The owner/manager argued that the train was never there and that it was my imagination. I ended up paying additional for the dress because of their mistake.

0
★☆☆☆☆

I would not recommend this bridal salon to anyone. The customer service was horrible. No one seem to know anything about bridal service without asking the manager. Bridal consultants were not knowledgeable about dresses. They lack attention to details. The train of my dress was not accounted for in the ordering process, therefore, my dress was missing a train when it arrived. The owner/manager argued that the train was never there and that it was my imagination. I ended up paying additional for the dress because of their mistake.

Pros: couture dresses

Cons: poor parking, disorganized, unprofessional

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I heard good things about New Natalies, so I made an appointment and checked it out. I picked out the maximum number of dresses- 5- and went back to try them on- there were so many to choose from! They have alot of dressing rooms, and there is someone assigned to help you get them on and off. When you have your dress on, there is a runway type area with walls of mirrors and all of the other people in store can see you while they sit on the benches. It is fun! You have an audience and everyone likes to give opinions. Needless to say- I got my dress on the 5th try! I was very pleased with this store. I also got my bridesmaid dresses here. Beware of the location- not in the best area of Atlanta- but worth the drive! Great price for my Maggie Sottero dress! And it came in time with no problems. If you are looking to be pampered in a stuffy store- DO NOT ENTER! If you like to dig through dresses and have people watch you in your dress- CHECK IT OU!!!

PROS: Price! Selection!
CONS: Factory Feel, bad area of town

4
★★★★☆

I heard good things about New Natalies, so I made an appointment and checked it out. I picked out the maximum number of dresses- 5- and went back to try them on- there were so many to choose from! They have alot of dressing rooms, and there is someone assigned to help you get them on and off. When you have your dress on, there is a runway type area with walls of mirrors and all of the other people in store can see you while they sit on the benches. It is fun! You have an audience and everyone likes to give opinions. Needless to say- I got my dress on the 5th try! I was very pleased with this store. I also got my bridesmaid dresses here. Beware of the location- not in the best area of Atlanta- but worth the drive! Great price for my Maggie Sottero dress! And it came in time with no problems. If you are looking to be pampered in a stuffy store- DO NOT ENTER! If you like to dig through dresses and have people watch you in your dress- CHECK IT OU!!!

PROS: Price! Selection!
CONS: Factory Feel, bad area of town

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New Natalie's Bridals is very below par. Their attention to detail is greatly lacking and their communication with the customer needs drastic improvement. When you walk in the selection seems plentiful, but they really have no care for the bride or her special day. Beware of buying off their rack with the promise that "their seamstress" will easily alter it. Not true. This store preys on the naivity of brides.
Also, you can only try on 5 dresses during a visit or pay them $20 (huh??) and the attendant has to be in the dressing room with you as you strip down and try on the gowns (weird and uncomfortable much?) I wasted hundreds of dollars at this store due to naivity and after my whole ordeal I visited other bridal salons that were just as affordable and much more pleasant and professional.

0
★☆☆☆☆

New Natalie's Bridals is very below par. Their attention to detail is greatly lacking and their communication with the customer needs drastic improvement. When you walk in the selection seems plentiful, but they really have no care for the bride or her special day. Beware of buying off their rack with the promise that "their seamstress" will easily alter it. Not true. This store preys on the naivity of brides.
Also, you can only try on 5 dresses during a visit or pay them $20 (huh??) and the attendant has to be in the dressing room with you as you strip down and try on the gowns (weird and uncomfortable much?) I wasted hundreds of dollars at this store due to naivity and after my whole ordeal I visited other bridal salons that were just as affordable and much more pleasant and professional.

Cons: bad parking, poor customer service, bad policies

 

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