Restaurant System Services, Inc.

★☆☆☆☆
  • 848 N. Rainbow Blvd., #1516

    Las Vegas, NV 89107

    Map & Directions
  • 877-500-5758

About Restaurant System Services, Inc.

Categories
  • Other Business Services
  • Software Developers
  • General Offices
  • Computer Dealers
  • General Merchandise Stores
Details
  • Restaurant Equipment

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BUYER BEWARE! This company has an 'F' rating with the BBB for a reason. Customer service is pitiful, he requires advance payment for items that he never delivers on and refuses to honor a refund. He has failed to honor the 3 year warranty and support agreement that was part of the original purchase agreement. He lacks integrity and character. He does not communicate effectively and when he is held accountable refuses to maintain contact. We have been working with him after purchasing a POS system and gift cards since October 2010. A refund has been requested on numerous occasions for gift cards that were never received. The estimated turn around was 8-10 business days back in November 2010. He will not respond to email inquiries, phone messages, or BBB complaint.

We were communicating difficulty that we were having with the software we purchased, seeking his assistance. After 3 months of not doing what he said he would do, he finally agreed to send us new software. That promise was made on 3/3/2011. We have never heard from him again. DO NOT DO BUSINESS WITH THIS COMPANY!

1
★☆☆☆☆

BUYER BEWARE! This company has an 'F' rating with the BBB for a reason. Customer service is pitiful, he requires advance payment for items that he never delivers on and refuses to honor a refund. He has failed to honor the 3 year warranty and support agreement that was part of the original purchase agreement. He lacks integrity and character. He does not communicate effectively and when he is held accountable refuses to maintain contact. We have been working with him after purchasing a POS system and gift cards since October 2010. A refund has been requested on numerous occasions for gift cards that were never received. The estimated turn around was 8-10 business days back in November 2010. He will not respond to email inquiries, phone messages, or BBB complaint.

We were communicating difficulty that we were having with the software we purchased, seeking his assistance. After 3 months of not doing what he said he would do, he finally agreed to send us new software. That promise was made on 3/3/2011. We have never heard from him again. DO NOT DO BUSINESS WITH THIS COMPANY!

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