Epik Outdoors, LLC

★★★☆☆
  • 31 Bitterwood Cir

    the Woodlands, TX 77381

    Map & Directions
  • 281-210-7092

About Epik Outdoors, LLC

Categories

Home & Garden

Home & Garden
More choices in The Woodlands:
Resultset_next

Leslie's Swimming Pool Supplies

19189 Interstate 45 S Shenandoah, IA

Resultset_next

Nuarc Pools

8000 McBeth Way The Woodlands, TX

3.0 4
Hi! Sign in to let us know how Epik Outdoors, LLC was?
Write a Review
.

Check with Montgomery County Sheriff dept. Multiple DV reports and drug convictions here. all public record.

1
★☆☆☆☆

Check with Montgomery County Sheriff dept. Multiple DV reports and drug convictions here. all public record.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Absolutely #1 POOL BUILDER & SERVICE TEAM I've had. These guys know pools, they've been in the pool industry 14 years and have serviced my pools for 11 years now. From pool cleaners to service techs and then superintendents, working for other companies growing up and paying there dues to now owning there own company ( EPIK POOLS ) Ive watched this group of high school buddies grow up. They took a short break after high school to pursue greater education at Stephen F. Austin University and served our country in the United States Navy. These guys are the prime example of the American Dream. From McCullough High School Grads to local pool builders and service team, these are the guys you can count on. Epik Pools is the only pool company ill ever use. Thank you so much for all you've done for me and my family... Best wishes in 2013, go get 'em

5
★★★★★

Absolutely #1 POOL BUILDER & SERVICE TEAM I've had. These guys know pools, they've been in the pool industry 14 years and have serviced my pools for 11 years now. From pool cleaners to service techs and then superintendents, working for other companies growing up and paying there dues to now owning there own company ( EPIK POOLS ) Ive watched this group of high school buddies grow up. They took a short break after high school to pursue greater education at Stephen F. Austin University and served our country in the United States Navy. These guys are the prime example of the American Dream. From McCullough High School Grads to local pool builders and service team, these are the guys you can count on. Epik Pools is the only pool company ill ever use. Thank you so much for all you've done for me and my family... Best wishes in 2013, go get 'em

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Signed up with these guys a few months ago, and WOW great service my pool has never looked better. Thanks guys

5
★★★★★

Signed up with these guys a few months ago, and WOW great service my pool has never looked better. Thanks guys

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very poor follow-through.

We are in the process of purchasing a home in the area and our Home Inspector uses Epik Pools. Epik Pools came out to inspect the pool at the property and gave us a report, including product, condition, description, recommendations and cost of repair. A cost estimate for a major item (failed heater ignitor) was not estimated. We subsequently tried contacting the pool inspector directly as well as his company to get cost estimations for this item so we could decide how to proceed and if this is a major expense or not. We never received a call bak from the pool inspector (turns out he left town for vacation). No one else in the office returned calls or responsded to voice mails left at the business. We finally called the Home IOnspector who tried to get some resolution on the matter. . The inspection was done on mid-June and to date, we have not had a response. In short, this company offers sub-par customer service. They happily arrived to do the inspection and collect their inspection fee but the report is incomplete and useless for the purposes of determining if we should proceed with the purchase of this home. A replacement of the pool heater/furnace which has failed and needs replacement would be costly. Disappointing sub-par performance and a total disregard for customer needs. Do not use this company - for any reason.

1
★☆☆☆☆

Very poor follow-through.

We are in the process of purchasing a home in the area and our Home Inspector uses Epik Pools. Epik Pools came out to inspect the pool at the property and gave us a report, including product, condition, description, recommendations and cost of repair. A cost estimate for a major item (failed heater ignitor) was not estimated. We subsequently tried contacting the pool inspector directly as well as his company to get cost estimations for this item so we could decide how to proceed and if this is a major expense or not. We never received a call bak from the pool inspector (turns out he left town for vacation). No one else in the office returned calls or responsded to voice mails left at the business. We finally called the Home IOnspector who tried to get some resolution on the matter. . The inspection was done on mid-June and to date, we have not had a response. In short, this company offers sub-par customer service. They happily arrived to do the inspection and collect their inspection fee but the report is incomplete and useless for the purposes of determining if we should proceed with the purchase of this home. A replacement of the pool heater/furnace which has failed and needs replacement would be costly. Disappointing sub-par performance and a total disregard for customer needs. Do not use this company - for any reason.

Was this review helpful to you?
Ratings_icons Ratings_icons

Business Response:

Customer Satisfaction in our goal... Not sure what the issues are here, She hired us to replace the ignitor, deck jets, spa light, and filter clamp. We've done over 100 inspections in the woodlands area now with only this one complaint, but still got hired to do the work? Almost perfect 99% satisfaction.

Wait, you're the expert.

If you've been to or used Epik Outdoors, LLC, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review