All-Star Appliance Repair

★★★☆☆

About All-Star Appliance Repair

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Home & Garden
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All Star Appliance Repair Baltimore

30 Jones Falls Terrace Baltimore, MD

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Baltimore Appliance Repair

2622 McElderry St Baltimore, MD

3.0 2
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*WONDERFUL SERVICE ...This company was amazing. I had a problem with my refrigerator during the course of this dilemma I lost all my food. When i woke up friday morning I went to grab milk and noticed that the milk was walk along with everything else in the refrigerator. I quickly looked online a read some of the glowing reviews about All-Star and gave them a call. I talked to a service man on the phone who calmed me down and gave me a few ideas like going to get ice to keep in the refrigerator until the technician could arrive. I went to the store and did this. I was given a time of 11-1 which was sooner than I expected considering I was calling them around 10am. After waiting maybe about an hour I received a call from Eric the technician saying he was on his way in about 20 minutes. I was so grateful that they were on the way. When Eric arrived he had a smile on his face and was really friendly and kept my composure. He told me this was going to be a simple repair and would be fixed today on the stop. He walked out to his little truck which was label All-Star and came right back in with a little part. It sounded like he did this kind of repair often. Within about 30-40 minutes of arrival he told me it was all fixed. The refrigerator was humming like it normally did and he let me feel the cold air pouring out. He explained how the refrigerator worked and and everything. Wow this was wonderful. He used his Iphone to write a service ticket and it was sent to my email within seconds. They even honored the coupon which I forgot to print. All in all 3 days later the refrigerator is working amazing and I feel confident that I will use All-Star in the future. I even handed some of the business cards to neighbors that he gave me. Really thank you guys. I know we couldn't save all the food but you managed to save some of my frozen goods and these days with money and food costing so much money we can't afford to wait for service and throw away food. I have their number saved in my phone for future repairs even though the service was great I hope im not looking for a repair anytime soon. At least I know my refrigerator is in good hands.

5
★★★★★

*WONDERFUL SERVICE ...This company was amazing. I had a problem with my refrigerator during the course of this dilemma I lost all my food. When i woke up friday morning I went to grab milk and noticed that the milk was walk along with everything else in the refrigerator. I quickly looked online a read some of the glowing reviews about All-Star and gave them a call. I talked to a service man on the phone who calmed me down and gave me a few ideas like going to get ice to keep in the refrigerator until the technician could arrive. I went to the store and did this. I was given a time of 11-1 which was sooner than I expected considering I was calling them around 10am. After waiting maybe about an hour I received a call from Eric the technician saying he was on his way in about 20 minutes. I was so grateful that they were on the way. When Eric arrived he had a smile on his face and was really friendly and kept my composure. He told me this was going to be a simple repair and would be fixed today on the stop. He walked out to his little truck which was label All-Star and came right back in with a little part. It sounded like he did this kind of repair often. Within about 30-40 minutes of arrival he told me it was all fixed. The refrigerator was humming like it normally did and he let me feel the cold air pouring out. He explained how the refrigerator worked and and everything. Wow this was wonderful. He used his Iphone to write a service ticket and it was sent to my email within seconds. They even honored the coupon which I forgot to print. All in all 3 days later the refrigerator is working amazing and I feel confident that I will use All-Star in the future. I even handed some of the business cards to neighbors that he gave me. Really thank you guys. I know we couldn't save all the food but you managed to save some of my frozen goods and these days with money and food costing so much money we can't afford to wait for service and throw away food. I have their number saved in my phone for future repairs even though the service was great I hope im not looking for a repair anytime soon. At least I know my refrigerator is in good hands.

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If I could give NO stars, I would. If I could give NO stars, I would. I had previously recommended All-Star Appliance Repair Baltimore; however, I must rescind. Apparently the owner, Eric Solomon, does not care about his company or customers. After over a month of arriving late or not at all and not returning calls and texts, I have given up. DO NOT USE ALL-STAR APPLIANCE REPAIR in Baltimore unless you want to be completely disappointed. At this point, I am owed money for my time and the money I paid.

1
★☆☆☆☆

If I could give NO stars, I would. If I could give NO stars, I would. I had previously recommended All-Star Appliance Repair Baltimore; however, I must rescind. Apparently the owner, Eric Solomon, does not care about his company or customers. After over a month of arriving late or not at all and not returning calls and texts, I have given up. DO NOT USE ALL-STAR APPLIANCE REPAIR in Baltimore unless you want to be completely disappointed. At this point, I am owed money for my time and the money I paid.

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