Window Concepts of Minnesota

★★★★☆
  • 99 Lone Oak Rd # 114

    Eagan, MN 55121

    Map & Directions
  • 612-789-4713

About Window Concepts of Minnesota

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Home & Garden

Home & Garden
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I was at the Minneapolis Home & Garden Show & made an appointment with Window Concepts of MN to look at a shower at a condo I have owned for 12 years. Today I had the reminder call & the woman hesitated when I said my husband would not be available to come to the appointment. She had to check with her supervisor about not having my husband at the appointment because apparently, if you are a married couple, the wife can't make a decision on her own. She even went as far as asking me if I make decision on my own for projects on my homes. I couldn't believe it - especially being I was an interior designer for 10 years making many decisions for much bigger projects than just a shower surround!! My husband wasn't with me when I purchased the condo - all on my own. Why would I want to work with a company who has such blatant gender discrimination in their appointment screening process. Disgusting!!

1
★☆☆☆☆

I was at the Minneapolis Home & Garden Show & made an appointment with Window Concepts of MN to look at a shower at a condo I have owned for 12 years. Today I had the reminder call & the woman hesitated when I said my husband would not be available to come to the appointment. She had to check with her supervisor about not having my husband at the appointment because apparently, if you are a married couple, the wife can't make a decision on her own. She even went as far as asking me if I make decision on my own for projects on my homes. I couldn't believe it - especially being I was an interior designer for 10 years making many decisions for much bigger projects than just a shower surround!! My husband wasn't with me when I purchased the condo - all on my own. Why would I want to work with a company who has such blatant gender discrimination in their appointment screening process. Disgusting!!

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Positive experience with window concepts Have used before would use again. Good to deal with Scott.rev

5
★★★★★

Positive experience with window concepts Have used before would use again. Good to deal with Scott.rev

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When our salesperson came out to the house to show us why we should buy windows from Windows Concepts of MN we were impressed by the salesperson's knowledge of his windows and the window world. We liked his product that we replaced 3 bedroom windows, a family room window and a patio door leading out to a deck. We ordered the windows in 4/12 knowing that we did not want to install them until 8/12 so that gave them plenty of time to order and get the windows. We also work so we wanted a Saturday install date which they worked with us to find one. They called to install the windows and door on 8/4 and the 3 installers ariived at 9am and stayed until 7pm. The installers were great. They kept me informed as to what was happening with each room. We reused our inside trim on all the windows and the patio door, due to a different size, got new trim (which I stained and mounted) which they mitered. They cleaned up after themselves and they moved some furniture back into place you'd never know they were there.

The transactions were flawless from beginning to end. I would not hesitate to tell people about Window Concepts of Minnesota. The BEST advertising is again by word of mouth!

5
★★★★★

When our salesperson came out to the house to show us why we should buy windows from Windows Concepts of MN we were impressed by the salesperson's knowledge of his windows and the window world. We liked his product that we replaced 3 bedroom windows, a family room window and a patio door leading out to a deck. We ordered the windows in 4/12 knowing that we did not want to install them until 8/12 so that gave them plenty of time to order and get the windows. We also work so we wanted a Saturday install date which they worked with us to find one. They called to install the windows and door on 8/4 and the 3 installers ariived at 9am and stayed until 7pm. The installers were great. They kept me informed as to what was happening with each room. We reused our inside trim on all the windows and the patio door, due to a different size, got new trim (which I stained and mounted) which they mitered. They cleaned up after themselves and they moved some furniture back into place you'd never know they were there.

The transactions were flawless from beginning to end. I would not hesitate to tell people about Window Concepts of Minnesota. The BEST advertising is again by word of mouth!

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Window Concepts replaced seven windows (varied sizes). From beginning (late March, 1st meeting) to installation (May 22nd) I have total satisfaction. The Sales Rep (Scott) was knowledgeable and thorough. He kept me informed from beginning to end. The installation was prompt and done by workers who knew what they were doing. I will recommend them to anyone/everyone wanting replacement windows.

5
★★★★★

Window Concepts replaced seven windows (varied sizes). From beginning (late March, 1st meeting) to installation (May 22nd) I have total satisfaction. The Sales Rep (Scott) was knowledgeable and thorough. He kept me informed from beginning to end. The installation was prompt and done by workers who knew what they were doing. I will recommend them to anyone/everyone wanting replacement windows.

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We came back to Window Concepts to complete our window projects. Last year, they did nine windows. Hassan did a great job of showing how Window Concepts Windows were superior to three more expensive bids I received. They installed in one day. They were very respectful of our home. Over the months, we noticed the difference in our heating and cooling bills.

This year we are doing seven more windows. It's nice to do business with the same businesses, especially when they are very good at what they do. If you are looking for good windows at very reasonable pricing, give Window Concepts a call.

2
★★★★★

We came back to Window Concepts to complete our window projects. Last year, they did nine windows. Hassan did a great job of showing how Window Concepts Windows were superior to three more expensive bids I received. They installed in one day. They were very respectful of our home. Over the months, we noticed the difference in our heating and cooling bills.

This year we are doing seven more windows. It's nice to do business with the same businesses, especially when they are very good at what they do. If you are looking for good windows at very reasonable pricing, give Window Concepts a call.

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I had 3 windows installed last year from windows concept. The installer that came was excellent. He knew his business and was in and out of my house within 3 1/2 hours. This was to take out the old windows, put in new frames and the new windows and then clean up. The windows are excellent. Little sound comes through and the temperature is more consistent. My furnace runs less and so does the AC. I am now having them put in the other three windows so that I can have better temperature control through out my home.

5
★★★★★

I had 3 windows installed last year from windows concept. The installer that came was excellent. He knew his business and was in and out of my house within 3 1/2 hours. This was to take out the old windows, put in new frames and the new windows and then clean up. The windows are excellent. Little sound comes through and the temperature is more consistent. My furnace runs less and so does the AC. I am now having them put in the other three windows so that I can have better temperature control through out my home.

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We love the service and attention to detail of the sales and service reps that we have interacted with.
I highly recommend them to any one.
Great quality and value for our homes increased value.

5
★★★★★

We love the service and attention to detail of the sales and service reps that we have interacted with.
I highly recommend them to any one.
Great quality and value for our homes increased value.

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Window Concepts has been willing to really work with me to get my siding accomplished. Due to the large cost of the project, they have allowed me to stretch the process out over 2 years and have been there every step of the way for help!!

4
★★★★☆

Window Concepts has been willing to really work with me to get my siding accomplished. Due to the large cost of the project, they have allowed me to stretch the process out over 2 years and have been there every step of the way for help!!

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Window Concepts replaced several windows for me 3 years ago, and I was so pleased that I called them back to replace a sliding patio door. They are very helpful and wonderful people to work with you. I will recommend them to friends and neighbors anytime!

2
★★★★☆

Window Concepts replaced several windows for me 3 years ago, and I was so pleased that I called them back to replace a sliding patio door. They are very helpful and wonderful people to work with you. I will recommend them to friends and neighbors anytime!

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I have been very happy with the windows in the past , so when i needed more windows i went back to window concepts. the salesperson was so helpful, I decided to redo my bathroom too. was very impressed with everything they have to offer.

2
★★★★★

I have been very happy with the windows in the past , so when i needed more windows i went back to window concepts. the salesperson was so helpful, I decided to redo my bathroom too. was very impressed with everything they have to offer.

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We have had new windows installed, insulation in the attic, shutters installed and new doors. We love the products. The salesman was very knowledgeable, the installers were first rate. This has been the third time we have hired Window Concepts and we a quite happy with the results.

5
★★★★★

We have had new windows installed, insulation in the attic, shutters installed and new doors. We love the products. The salesman was very knowledgeable, the installers were first rate. This has been the third time we have hired Window Concepts and we a quite happy with the results.

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We are very happy with the windows and very energy efficient.
We are having the rest of the windows installed this spring. The
Crew cleaned up really well and were very courteous.

5
★★★★★

We are very happy with the windows and very energy efficient.
We are having the rest of the windows installed this spring. The
Crew cleaned up really well and were very courteous.

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I had one storm door and two entry doors and I was very pleased with the work.. Pleasant work men came and they left no mess. I am now going to order another storm door from them.. Great sales
person.

5
★★★★★

I had one storm door and two entry doors and I was very pleased with the work.. Pleasant work men came and they left no mess. I am now going to order another storm door from them.. Great sales
person.

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Everything about our experience was exceptional. Bob, our salesman, was very thorough in explaining what would happen at every step. We got everything we were promised which is so rare in service situations now-a-days! The team out to do the service were very professional and efficient along with respecting our house and cleaning up after themselves. It was a top notch product from a great company providing top notch service to its customers -- all at a competitive price. I couldn't be more happy!

2
★★★★★

Everything about our experience was exceptional. Bob, our salesman, was very thorough in explaining what would happen at every step. We got everything we were promised which is so rare in service situations now-a-days! The team out to do the service were very professional and efficient along with respecting our house and cleaning up after themselves. It was a top notch product from a great company providing top notch service to its customers -- all at a competitive price. I couldn't be more happy!

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I hired Window Concepts of MN to replace the windows and siding of my house. The carpenters were amazing, my home looks wonderful and it only took a few days! Thumbs up to Window Concepts. Definitely would recommend them to anyone that is looking for excellent service.

5
★★★★★

I hired Window Concepts of MN to replace the windows and siding of my house. The carpenters were amazing, my home looks wonderful and it only took a few days! Thumbs up to Window Concepts. Definitely would recommend them to anyone that is looking for excellent service.

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Highly recommend Window Concepts. We had all our windows replaced by Window Concepts and are extremely happy with the work that was done. We looked around at other products and in the end it was by far the best product for the price. The salesman was knowledgable about the products and the installers were very efficient. The new windows not only look better, but are easier to clean and use. The house is less drafty and we were surprised to find that it was much quieter too.

2
★★★★★

Highly recommend Window Concepts. We had all our windows replaced by Window Concepts and are extremely happy with the work that was done. We looked around at other products and in the end it was by far the best product for the price. The salesman was knowledgable about the products and the installers were very efficient. The new windows not only look better, but are easier to clean and use. The house is less drafty and we were surprised to find that it was much quieter too.

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I had a total shower remodeled and was extremely pleased with the very knowlegable salesman and the installer. They answered all my questions. The project was completed in a timely manner. I'm really enjoying the product and the newly updated look. The low maintenance is fantastic. M.J. of West St. Paul

2
★★★★★

I had a total shower remodeled and was extremely pleased with the very knowlegable salesman and the installer. They answered all my questions. The project was completed in a timely manner. I'm really enjoying the product and the newly updated look. The low maintenance is fantastic. M.J. of West St. Paul

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We had our windows replaced in Nov of 2011. They did a good job and cleaned up everything when they left. No more hard to crank out windows or cracked seals to try to look thru. They look good. The salesman was patient with our questions and explained everything well. Now we are getting both baths remodeled. We are looking forward to the finished product!

5
★★★★★

We had our windows replaced in Nov of 2011. They did a good job and cleaned up everything when they left. No more hard to crank out windows or cracked seals to try to look thru. They look good. The salesman was patient with our questions and explained everything well. Now we are getting both baths remodeled. We are looking forward to the finished product!

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Our old aluminum door was drafty and hard to open. Our new door easily glides open and has been super warm this winter. The salesman was friendly and knowledgable. Our door is everything he said it would be. The carpenters were effecient and nice too. We are very happy with the company and especially with our new door.

5
★★★★★

Our old aluminum door was drafty and hard to open. Our new door easily glides open and has been super warm this winter. The salesman was friendly and knowledgable. Our door is everything he said it would be. The carpenters were effecient and nice too. We are very happy with the company and especially with our new door.

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made appt. for estimate with nice saleman at home show. was told they wanted both of us there. made appt, one of us changed schedule to work from home and one of us left work to drive home for appt and 5 mins AFTER appt. time received call that they were running late and wanted to re-schedule for 1 hr later. really......... wasted both of our time and money and then didn't know was running late until after appt time. If they are late, rude and without any manners why would I have them back or give them any of my money. I will not deal with anyone that has no consideration for my time and will not beg anyone to take my money. I will find someone who wants to work and has some manners and customer service.

1
★☆☆☆☆

made appt. for estimate with nice saleman at home show. was told they wanted both of us there. made appt, one of us changed schedule to work from home and one of us left work to drive home for appt and 5 mins AFTER appt. time received call that they were running late and wanted to re-schedule for 1 hr later. really......... wasted both of our time and money and then didn't know was running late until after appt time. If they are late, rude and without any manners why would I have them back or give them any of my money. I will not deal with anyone that has no consideration for my time and will not beg anyone to take my money. I will find someone who wants to work and has some manners and customer service.

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i had 13 windows done by window concepts they came to my home told me what they would do and did exactly that. I had a great experience and windows work great.

5
★★★★★

i had 13 windows done by window concepts they came to my home told me what they would do and did exactly that. I had a great experience and windows work great.

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I enjoyed my window purchase experience with this company and felt I should share my experience. Window concepts installed half my windows years back and did a excellent job. I financed them and the day I paid them off I called to order the remaining windows. Both projects went very good and were done in 1 day each order. I was happy to see the same crew 4 years later (which I didn't expect). I liked the fact all the same people worked with me both orders and the product itself made my house look much better. The biggest different was the sound. I cannot hear the traffic anymore. What a relief! I did have to call them once 2 years ago when my next-door neighbors dog ran thru my patio door screen and they ordered me a new one with no fuss and even adjusted it for me. With all the chatter on the Internet these days I wanted to share my experience. I would recommend them to anyone I know and will use them in the future after these are paid down.

2
★★★★★

I enjoyed my window purchase experience with this company and felt I should share my experience. Window concepts installed half my windows years back and did a excellent job. I financed them and the day I paid them off I called to order the remaining windows. Both projects went very good and were done in 1 day each order. I was happy to see the same crew 4 years later (which I didn't expect). I liked the fact all the same people worked with me both orders and the product itself made my house look much better. The biggest different was the sound. I cannot hear the traffic anymore. What a relief! I did have to call them once 2 years ago when my next-door neighbors dog ran thru my patio door screen and they ordered me a new one with no fuss and even adjusted it for me. With all the chatter on the Internet these days I wanted to share my experience. I would recommend them to anyone I know and will use them in the future after these are paid down.

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I agree I wish I had look them up before letting them enstall the windowst in my home. I too was told it would take about 6 to 8 weeks to have the worke done 14 weeks later and after several call to them (done of which were return Untill I threating to call the better busniness bearau) finnally in July they did install the windows, However one of the windows was defective as of September 7, 2011 they still are giving nothing but a lot of excuses on why the window have not be repaired. when I call them they promise to call back ,but never due. I wish I could have given them a minus rating but the computer would not allow me to do so. There or alot of good companies enstalling great windows, that provide great customer service, However Window concept of Minnesot is not one of them. Please do your Homework, look around, I hope you do not MAKE THE SAME MISTAKE I DID, AND LET WINDOWS CONCEPT DO ANY WORK FOR YOU. Thier customer service is the worst around.

0
★☆☆☆☆

I agree I wish I had look them up before letting them enstall the windowst in my home. I too was told it would take about 6 to 8 weeks to have the worke done 14 weeks later and after several call to them (done of which were return Untill I threating to call the better busniness bearau) finnally in July they did install the windows, However one of the windows was defective as of September 7, 2011 they still are giving nothing but a lot of excuses on why the window have not be repaired. when I call them they promise to call back ,but never due. I wish I could have given them a minus rating but the computer would not allow me to do so. There or alot of good companies enstalling great windows, that provide great customer service, However Window concept of Minnesot is not one of them. Please do your Homework, look around, I hope you do not MAKE THE SAME MISTAKE I DID, AND LET WINDOWS CONCEPT DO ANY WORK FOR YOU. Thier customer service is the worst around.

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We went with Window Concepts thinking it would be so NICE to have our bathroom redone! BOO-HOO!!! Everything was going as planned until there was a problem with some of the plumbing as it WAS not looked into for enough detail before starting. ok so that problem solved until the installer went to put in the wallboard for tub/shower surround. the company cut the wall board too short!! I thought of using them for another job but no WAY!! I will NOT recommend this company. The person who did the work was great but I felt sorry for him having to waste his time when things were not right.

1
★☆☆☆☆

We went with Window Concepts thinking it would be so NICE to have our bathroom redone! BOO-HOO!!! Everything was going as planned until there was a problem with some of the plumbing as it WAS not looked into for enough detail before starting. ok so that problem solved until the installer went to put in the wallboard for tub/shower surround. the company cut the wall board too short!! I thought of using them for another job but no WAY!! I will NOT recommend this company. The person who did the work was great but I felt sorry for him having to waste his time when things were not right.

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I have had nothing but trouble and terrible customer service from this company! My wife and I made the mistake of ordering a bath tub from them. We ordered the tub in April. The salesmen said it would be about 8 weeks before the tub was made and ready to install. We waited 12 weeks with no phone call. I called them asking when it was supposed to be in, the sales person said they were having problems with the place that makes it and it would be 2 more weeks. Well 2 weeks went by and no phone call so I called again and it was finally in and set up the install. It was supposed to be a 2 day install. I took off work and the contractor came out on a fri and worked for 4 hrs. He installed the tub leaving everything else not done. Said he would be back the next day to finish at 8 am. 930am came around and he finally showed up only to tell me he wasnt going to finish the job due to the company not reimbursing him for supplies he needed. I called the owner Greg and he let me know he fired the contractor and would have someone out the following day. The next day another contractor came out and finished the project. It's not worth the money spent! On top of that the Greg gave me a slap in the face with a measly discount for the troubles of ruining my weekend and having a contractor quit half way through the build. Very unproffesional and terrible customer service! Find somewhere else to go!

0
★☆☆☆☆

I have had nothing but trouble and terrible customer service from this company! My wife and I made the mistake of ordering a bath tub from them. We ordered the tub in April. The salesmen said it would be about 8 weeks before the tub was made and ready to install. We waited 12 weeks with no phone call. I called them asking when it was supposed to be in, the sales person said they were having problems with the place that makes it and it would be 2 more weeks. Well 2 weeks went by and no phone call so I called again and it was finally in and set up the install. It was supposed to be a 2 day install. I took off work and the contractor came out on a fri and worked for 4 hrs. He installed the tub leaving everything else not done. Said he would be back the next day to finish at 8 am. 930am came around and he finally showed up only to tell me he wasnt going to finish the job due to the company not reimbursing him for supplies he needed. I called the owner Greg and he let me know he fired the contractor and would have someone out the following day. The next day another contractor came out and finished the project. It's not worth the money spent! On top of that the Greg gave me a slap in the face with a measly discount for the troubles of ruining my weekend and having a contractor quit half way through the build. Very unproffesional and terrible customer service! Find somewhere else to go!

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windows have advanced technology for keeping heat in the house and lowering energy bills

2
★★★★★

windows have advanced technology for keeping heat in the house and lowering energy bills

Pros: unbeatable technology for energy savings

Cons: should have done sooner

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I recently got windows, siding and bathroom from Window Concepts. I was leary at first, but they have an A plus review from the Better Buissnes Bearau. The sales rep was awsome. He made me feel very good about my purchase. He was knowledgeable, and had a real answer to all my questions. I was not pressured. The instalation was done when it was supposed to be done, it was done beautifly and in a timley manner. Everything was cleaned up, you would never know a construction crew was there. I would recomend them to anybody.

2
★★★★★

I recently got windows, siding and bathroom from Window Concepts. I was leary at first, but they have an A plus review from the Better Buissnes Bearau. The sales rep was awsome. He made me feel very good about my purchase. He was knowledgeable, and had a real answer to all my questions. I was not pressured. The instalation was done when it was supposed to be done, it was done beautifly and in a timley manner. Everything was cleaned up, you would never know a construction crew was there. I would recomend them to anybody.

Pros: got it all done in one place.

Cons: I spent alittle more then I wanted.

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I ordered my Window and was told installation would be in 6-8 weeks. At 8 weeks (after no phone calls) I called to find out where my window was, I was told it would still be another 2 weeks before it even came in, if it was on time. I was promised a phone call with confirmation of delivery date, which never occured. I had to call them again and was told it would be another 2 weeks before it would be installed provided it came in on time. Very poor customer service, they never called me I always had to call and when I called they told me "this is common" and they "don't make phone calls when windows are over quoted time, it is just an estimated quote". The sales man was pushy up front for the sale and after the sale as not helpful of friendly and unwilling to take ownership for statements he made. Prices up front may seem nice but it is not worth the poor customer service this compnay provided.

0
★☆☆☆☆

I ordered my Window and was told installation would be in 6-8 weeks. At 8 weeks (after no phone calls) I called to find out where my window was, I was told it would still be another 2 weeks before it even came in, if it was on time. I was promised a phone call with confirmation of delivery date, which never occured. I had to call them again and was told it would be another 2 weeks before it would be installed provided it came in on time. Very poor customer service, they never called me I always had to call and when I called they told me "this is common" and they "don't make phone calls when windows are over quoted time, it is just an estimated quote". The sales man was pushy up front for the sale and after the sale as not helpful of friendly and unwilling to take ownership for statements he made. Prices up front may seem nice but it is not worth the poor customer service this compnay provided.

Cons: Customer Service, Sales Team

 

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