Dark Mountain Construction, LLC

★☆☆☆☆

About Dark Mountain Construction, LLC

Categories
  • Fence Contractors
  • Unclassified

Unclassified

Unclassified
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6182 Ramsey St Fayetteville, AR

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PO Box 9597 Fayetteville, AR

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We DO NOT recommend this company at all! We are not even a customer of their's and suffered poor customer service. They put a fence up for our neighbor in error. (2 feet over into OUR property line)That is not our main reason for warning others. We understand human error (though that be a big one that places doubt in their competence) Our complaint is they do not communicate appropriately nor in a timely manner. When communicating we were given dates for relocation of the fence to only see those dates come and go with NO communication unless we pursued Jason. We were put off with several excuses (to include that he had imcompetent people working for him) after giving MUCH grace in how we handled their lack of efforts. When the work was finely corrected (3 months later) we find ourselves currently with dead grass (due to the sprinkler head being under the fence until they moved it), 7 patches of dirt where they didn't replace the grass from the original holes dug, and piles of cement (where they mixed it for the new holes they had to dig). The piles of cement are messes that are additionally killing our grass. We have yet to hear from Jason/Dark Mountain as far as an apology nor even the respect of restoring our yard. We find this to be in poor taste of how to operate in a positive manner. They promote appreciation for the military however that has yet to be seen either. For us to not be a customer we still endured hardship through their lack of responsibility for their errors! Due to the lack of communication and respect given to us (as the ones who have been wronged) we feel lead to warn others.

1
★☆☆☆☆

We DO NOT recommend this company at all! We are not even a customer of their's and suffered poor customer service. They put a fence up for our neighbor in error. (2 feet over into OUR property line)That is not our main reason for warning others. We understand human error (though that be a big one that places doubt in their competence) Our complaint is they do not communicate appropriately nor in a timely manner. When communicating we were given dates for relocation of the fence to only see those dates come and go with NO communication unless we pursued Jason. We were put off with several excuses (to include that he had imcompetent people working for him) after giving MUCH grace in how we handled their lack of efforts. When the work was finely corrected (3 months later) we find ourselves currently with dead grass (due to the sprinkler head being under the fence until they moved it), 7 patches of dirt where they didn't replace the grass from the original holes dug, and piles of cement (where they mixed it for the new holes they had to dig). The piles of cement are messes that are additionally killing our grass. We have yet to hear from Jason/Dark Mountain as far as an apology nor even the respect of restoring our yard. We find this to be in poor taste of how to operate in a positive manner. They promote appreciation for the military however that has yet to be seen either. For us to not be a customer we still endured hardship through their lack of responsibility for their errors! Due to the lack of communication and respect given to us (as the ones who have been wronged) we feel lead to warn others.

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