Budget Appliance Repair

★★★☆☆

About Budget Appliance Repair

Home & Garden

Home & Garden
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I paid an individual by the name of "Gayle Alston" of Budget Appliance Repair to fix my gas clothes dryer due to it not heating up. Upon his inspection of my appliance he concluded that my vent system was clogged and that it was causing a sensor to signal the dryer to cut off the heating mechanism. His remedy was to simply push the sensor button to reset it and instructed me to have someone clean out the vent system. As soon as he pressed the reset button my dryer began to work as before but he told me to not continue to use it till the vent system was cleaned out. I followed his exact instructions and hired someone the very next day to clean out the vent system. Soon after, I began to use my dryer as usual till I loaded up the 3rd pile of wet clothes and to only notice an hour later that the clothes were still wet and the dryer was just letting out cold air once again. I called up the company again and explained what happened and was told that it sounded like I needed a new sensor because that those sensors were known to frequently fail. He went on to tell me that he would be sending someone out ASAP and that someone would be calling me back in a bit to set up a time. That was the last time I heard from them because no one ever called me back to set up an appointment not even after I kept calling 917-405-7746 repeatedly leaving numerous voicemails. To make sure that my suspicions were true in that my calls were being ignored I had 2 friends of mine call from their own phones and pretend to be seeking out their services. After both of their calls were also screened, they each got called back shortly and given another phone number 917-830-7746 to call him back and set up an appointment if they wished to hire him. One of my friends ended up calling him back at that number to ask him why was he not returning my phone calls and he simply just hung up on her.

1
★☆☆☆☆

I paid an individual by the name of "Gayle Alston" of Budget Appliance Repair to fix my gas clothes dryer due to it not heating up. Upon his inspection of my appliance he concluded that my vent system was clogged and that it was causing a sensor to signal the dryer to cut off the heating mechanism. His remedy was to simply push the sensor button to reset it and instructed me to have someone clean out the vent system. As soon as he pressed the reset button my dryer began to work as before but he told me to not continue to use it till the vent system was cleaned out. I followed his exact instructions and hired someone the very next day to clean out the vent system. Soon after, I began to use my dryer as usual till I loaded up the 3rd pile of wet clothes and to only notice an hour later that the clothes were still wet and the dryer was just letting out cold air once again. I called up the company again and explained what happened and was told that it sounded like I needed a new sensor because that those sensors were known to frequently fail. He went on to tell me that he would be sending someone out ASAP and that someone would be calling me back in a bit to set up a time. That was the last time I heard from them because no one ever called me back to set up an appointment not even after I kept calling 917-405-7746 repeatedly leaving numerous voicemails. To make sure that my suspicions were true in that my calls were being ignored I had 2 friends of mine call from their own phones and pretend to be seeking out their services. After both of their calls were also screened, they each got called back shortly and given another phone number 917-830-7746 to call him back and set up an appointment if they wished to hire him. One of my friends ended up calling him back at that number to ask him why was he not returning my phone calls and he simply just hung up on her.

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VERY BAD, DON'T WASTE YOUR TIME !!\r
They take your money and after that are very hard to contact...\r
Completely unacceptable!\r
EG

3
★★★★★

VERY BAD, DON'T WASTE YOUR TIME !!\r
They take your money and after that are very hard to contact...\r
Completely unacceptable!\r
EG

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STAY AWAY! GAYLE ALTON is the one who answers his phone and comes, takes your money, asking for a deposit, stating that he needs to come back and never comes back. He never showed up again, after multiple calls, he does not even answer his phone or return my calls. I ended up paying for another repair services, staying without my appliance for over two weeks and losing money paid Gayle! I AM NOT THE ONLY ONE HAVING THE SAME PROBLEM- SEE other complaints AT http://www.manta.com/c/mrlfmnp/budget-appliance-repair or
- AND YES IT IS THE SAME PLACE, EVEN THOUGH THE PHONE NUMBER IS DIFFERENT!

1
★☆☆☆☆

STAY AWAY! GAYLE ALTON is the one who answers his phone and comes, takes your money, asking for a deposit, stating that he needs to come back and never comes back. He never showed up again, after multiple calls, he does not even answer his phone or return my calls. I ended up paying for another repair services, staying without my appliance for over two weeks and losing money paid Gayle! I AM NOT THE ONLY ONE HAVING THE SAME PROBLEM- SEE other complaints AT http://www.manta.com/c/mrlfmnp/budget-appliance-repair or
- AND YES IT IS THE SAME PLACE, EVEN THOUGH THE PHONE NUMBER IS DIFFERENT!

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1 out of 1 people found this review helpful.

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We have a Sub Zero fridge, Decor stove and Kenmore Elite washer. Alston, the owner, was able to come in and repair ALL 3. Couldn't be happier.

2
★★★★★

We have a Sub Zero fridge, Decor stove and Kenmore Elite washer. Alston, the owner, was able to come in and repair ALL 3. Couldn't be happier.

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