Rockland M & M Moving and Trucking

★★★★★
Local & Long Distance Moves serving Rockland County

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Choosing Rockland Movers was the best decision. Rockland Movers team did great job moving my daughter into her new house. Julia at the office gave us a great price. She was very polite and took time answered on all our many questions.

3
★★★★★

Choosing Rockland Movers was the best decision. Rockland Movers team did great job moving my daughter into her new house. Julia at the office gave us a great price. She was very polite and took time answered on all our many questions.

.

I don't really write reviews much but I wanted to thank Rockland Movers team for a job well done! The guys were on time and worked within my specifications. Sam and his team worked within my restrictions and requests and were

3
★★★★★

I don't really write reviews much but I wanted to thank Rockland Movers team for a job well done! The guys were on time and worked within my specifications. Sam and his team worked within my restrictions and requests and were

.

Yay! I finally got to move from cold NYC to beautiful sunny Miami. It was my first time moving and I was totally freaked out by the amount of things I had to get done. My cousin James said I should speak to the guys at Rockland Movers and

3
★★★★★

Yay! I finally got to move from cold NYC to beautiful sunny Miami. It was my first time moving and I was totally freaked out by the amount of things I had to get done. My cousin James said I should speak to the guys at Rockland Movers and

.

Excellent customer service and very competitive rates! My move from NYC to Austin, TX went very smoothly with Rockland Movers. Sam and his crew were punctual. They have by far the best customer service and keep you informed from A to Z. I

3
★★★★★

Excellent customer service and very competitive rates! My move from NYC to Austin, TX went very smoothly with Rockland Movers. Sam and his crew were punctual. They have by far the best customer service and keep you informed from A to Z. I

.

Headed south to get closer to my daughter and her new family, I'm glad I got a good moving company to take care of my move. Julia at the office made sure I was prepared and accurate regarding the amount and size of items I was moving,

3
★★★★★

Headed south to get closer to my daughter and her new family, I'm glad I got a good moving company to take care of my move. Julia at the office made sure I was prepared and accurate regarding the amount and size of items I was moving,

.

I used Rockland Movers to move me recently and I was very happy. Nothing broke. They were on time and very professional. They weren't the cheapest but definitely worth it. They handled the move with very professionally. You absolutely get

3
★★★★★

I used Rockland Movers to move me recently and I was very happy. Nothing broke. They were on time and very professional. They weren't the cheapest but definitely worth it. They handled the move with very professionally. You absolutely get

.

Moving is the most stressful part of owning a home, but Rockland Movers made it so much easier. They came over to my house and did an in home estimate so I was paying for exactly what I was moving. On the day of the move, Sam and his team

3
★★★★★

Moving is the most stressful part of owning a home, but Rockland Movers made it so much easier. They came over to my house and did an in home estimate so I was paying for exactly what I was moving. On the day of the move, Sam and his team

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I just completed a move using Rockland Movers from NY to VA. I used their full packing service. The movers were great on both ends - especially the guys who came to my home in NY to do the packing. They sent a total of 5 men - our home was

3
★★★★★

I just completed a move using Rockland Movers from NY to VA. I used their full packing service. The movers were great on both ends - especially the guys who came to my home in NY to do the packing. They sent a total of 5 men - our home was

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My move from NY to CA was very easy thanks to Rockland Movers. I had nothing to worry about with this company! I definitely recommend this company! They were on time, very polite and nice! It was a completely stress free move. My parents

3
★★★★★

My move from NY to CA was very easy thanks to Rockland Movers. I had nothing to worry about with this company! I definitely recommend this company! They were on time, very polite and nice! It was a completely stress free move. My parents

.

The movers took the time to pad everything so that there was no damage loading, and unlike many moving companies, I didn't have to watch to make sure they kept "working" and were not just standing around. The guys arrived on time and eager

3
★★★★★

The movers took the time to pad everything so that there was no damage loading, and unlike many moving companies, I didn't have to watch to make sure they kept "working" and were not just standing around. The guys arrived on time and eager

.

The level of professionalism Rockland Movers team has is right up there with the best of customer service I have had anywhere in a long time. Our move was very organized and went very smoothly as well. Pricing was fair and delivery on

3
★★★★★

The level of professionalism Rockland Movers team has is right up there with the best of customer service I have had anywhere in a long time. Our move was very organized and went very smoothly as well. Pricing was fair and delivery on

.

My cousin used Rockland Movers and Storage and recommended that I will use them as well. He knew that I have a lot of stuff and is be very serious about protecting it. I made a great choice listening to his advice by using be Rockland

3
★★★★★

My cousin used Rockland Movers and Storage and recommended that I will use them as well. He knew that I have a lot of stuff and is be very serious about protecting it. I made a great choice listening to his advice by using be Rockland

.

never ever ever use them...they are NOT BBB rated or involved with AMSA as they claim

3
★★★★★

never ever ever use them...they are NOT BBB rated or involved with AMSA as they claim

.

To start, any positive reviews you see of this company are completely FAKE. If you look at the date ranges of them this is a sure sign that the staff of the company has done them themselves. Read on to hear of my experience and if you choose not to, PLEASE DO NOT USE ROCKLAND M&M MOVERS. THEY LIE, CHARGE YOU EXTRA AND ARE UNETHICAL. SAVE YOUR MONEY AND SANITY BY DOING IT YOURSELF. THEY WILL MAKE ANY AND EVERY EXCUSE FOR NOT COMPLETING THEIR SERVICES.

I started off working with the Sale Rep JULIA GREEN who was friendly, helpful, and made many promises. The promise she made of the quote was not kept as well as the "guarantee" she gave me of the delivery time.

On the day of the move, the movers were 2 hours late. (if you read the other reviews, the movers have been late on several occasions and theres always a poor excuse for it)

The quote she gave was not honored and the movers charged me an extra $300. Julia guaranteed this would NOT happen but in fact it did. I called to question this and was then put in touch with GALE (she calls herself the Dispatch)

Fast forward three weeks later and I still did not have any of my items. After calling them every day, they kept saying "its almost there", "book your elevator", "the driver will call you when hes near" or did not answer my calls at all. I had to block my number or call from a different line to event have my calls answered. During this whole time, I remained patient, polite, and tried working with them. They not only lied each time and the fact that I had to keep following up was frustrating in itself.

Finally after over 3 weeks of waiting, i received a call from a driver who said he was going to deliver everything the following day. I booked the elevator and waited and waited and waited. He did not show up, did not answer his calls, and GALE kept assuring me that she was working with me, and would get him there.

He finally called me hours later and stated that his truck was too large to get to my building and that I had to pay them more to get use of a smaller truck. Shocked at this, I contacted my building and they assured me that a truck his size COULD in fact enter the area and that many trucks had in the past. After I communicated this to the driver and owner of the truck, he verbally abused me, yelled and flat out refused. He said if I wanted my items, I would have to pay for a smaller truck - end of story.

Frustrated and feeling like I had no choice in the matter, I agreed and set up a delivery for the next day. Again, the driver did not show up or answer his calls. WHen I finally reached him, he said he could not find a smaller truck and that if I wanted my items, I"d have to get my own truck and pick them up! The entire reason I hired a moving company was so that I did not have to do the move myself! Left with no choice, I hired a Uhaul and made the journey to a remote truckers yard and got my items only to have big ticket items missing.

I spoke to GALE and she said she would find them and send them to me. I still dont have them.
I call them daily to follow up and they say they will call me back and never do. Instead Gale is argumentative, talks in circles, is defensive, and never resolves anything.
A week later, I saw the same sized truck completing a move into my building!! Rockland lied about not being able to deliver my items and instead just tried to get more money out of me. I contacted Gale and she still argues that it could not be done. AND i have a video proving it!
Its now been months and I"m still dealing with them to get these missing items, reimbursement for the truck I had to hire, and this company is a nightmare.
For anyone event considering hiring them PLEASE DO NOT. I'd even offer my moving help to you so that you would not have to go through what I and many other have. If you want more details email me at dontuserocklandmovers@gmail.com
If you have already given your deposit, get it back and find someone else!

1
★☆☆☆☆

To start, any positive reviews you see of this company are completely FAKE. If you look at the date ranges of them this is a sure sign that the staff of the company has done them themselves. Read on to hear of my experience and if you choose not to, PLEASE DO NOT USE ROCKLAND M&M MOVERS. THEY LIE, CHARGE YOU EXTRA AND ARE UNETHICAL. SAVE YOUR MONEY AND SANITY BY DOING IT YOURSELF. THEY WILL MAKE ANY AND EVERY EXCUSE FOR NOT COMPLETING THEIR SERVICES.

I started off working with the Sale Rep JULIA GREEN who was friendly, helpful, and made many promises. The promise she made of the quote was not kept as well as the "guarantee" she gave me of the delivery time.

On the day of the move, the movers were 2 hours late. (if you read the other reviews, the movers have been late on several occasions and theres always a poor excuse for it)

The quote she gave was not honored and the movers charged me an extra $300. Julia guaranteed this would NOT happen but in fact it did. I called to question this and was then put in touch with GALE (she calls herself the Dispatch)

Fast forward three weeks later and I still did not have any of my items. After calling them every day, they kept saying "its almost there", "book your elevator", "the driver will call you when hes near" or did not answer my calls at all. I had to block my number or call from a different line to event have my calls answered. During this whole time, I remained patient, polite, and tried working with them. They not only lied each time and the fact that I had to keep following up was frustrating in itself.

Finally after over 3 weeks of waiting, i received a call from a driver who said he was going to deliver everything the following day. I booked the elevator and waited and waited and waited. He did not show up, did not answer his calls, and GALE kept assuring me that she was working with me, and would get him there.

He finally called me hours later and stated that his truck was too large to get to my building and that I had to pay them more to get use of a smaller truck. Shocked at this, I contacted my building and they assured me that a truck his size COULD in fact enter the area and that many trucks had in the past. After I communicated this to the driver and owner of the truck, he verbally abused me, yelled and flat out refused. He said if I wanted my items, I would have to pay for a smaller truck - end of story.

Frustrated and feeling like I had no choice in the matter, I agreed and set up a delivery for the next day. Again, the driver did not show up or answer his calls. WHen I finally reached him, he said he could not find a smaller truck and that if I wanted my items, I"d have to get my own truck and pick them up! The entire reason I hired a moving company was so that I did not have to do the move myself! Left with no choice, I hired a Uhaul and made the journey to a remote truckers yard and got my items only to have big ticket items missing.

I spoke to GALE and she said she would find them and send them to me. I still dont have them.
I call them daily to follow up and they say they will call me back and never do. Instead Gale is argumentative, talks in circles, is defensive, and never resolves anything.
A week later, I saw the same sized truck completing a move into my building!! Rockland lied about not being able to deliver my items and instead just tried to get more money out of me. I contacted Gale and she still argues that it could not be done. AND i have a video proving it!
Its now been months and I"m still dealing with them to get these missing items, reimbursement for the truck I had to hire, and this company is a nightmare.
For anyone event considering hiring them PLEASE DO NOT. I'd even offer my moving help to you so that you would not have to go through what I and many other have. If you want more details email me at dontuserocklandmovers@gmail.com
If you have already given your deposit, get it back and find someone else!

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.

They are NOT BBB ACCREDITED like they will tell you!! Please check the BBB and find a honest company that is. We found this out too late... They changed the contract after they had more than 90% of our house loaded on to their truck!! By the way, with some searching, we found another family that M and M did the SAME EXACT thing to, the same week!!!!! We contacted the other family and were amazed at how similar our stories were. SO DISHONEST!!! After they held our household goods for 2 and 1/2 months, we finally received our household items (after they kept on changing their contract...of coarse they wanted us to pay more). The damage they did was beyond our belief (our baby was 4 months old at the time and his brand new crib looks like they dragged it behind the truck)! They did not blanket wrap furniture (as they said they would in the contract) and did not put our mattresses in mattress boxes (like they stated they would in the contract), the list goes on and on. We still have not received our claim check, that they continually to say it is in the mail. Hmmmmmm... ;). Don't give this company your money, for them to turn around and want more after damaging your furniture! They will break every contract they sign...with a smile on their face!!

PLEASE!!! This company is very dishonest. I am happy a few people have had good luck. They are the lucky ones! DO NOT USE THIS COMPANY, you will regret it like we do!! Please do research and check out the BBB and the FMCSA (Fedral motor carriers...this company already has a complaint within the FMCSA). Good luck to you and your move!

0
★☆☆☆☆

They are NOT BBB ACCREDITED like they will tell you!! Please check the BBB and find a honest company that is. We found this out too late... They changed the contract after they had more than 90% of our house loaded on to their truck!! By the way, with some searching, we found another family that M and M did the SAME EXACT thing to, the same week!!!!! We contacted the other family and were amazed at how similar our stories were. SO DISHONEST!!! After they held our household goods for 2 and 1/2 months, we finally received our household items (after they kept on changing their contract...of coarse they wanted us to pay more). The damage they did was beyond our belief (our baby was 4 months old at the time and his brand new crib looks like they dragged it behind the truck)! They did not blanket wrap furniture (as they said they would in the contract) and did not put our mattresses in mattress boxes (like they stated they would in the contract), the list goes on and on. We still have not received our claim check, that they continually to say it is in the mail. Hmmmmmm... ;). Don't give this company your money, for them to turn around and want more after damaging your furniture! They will break every contract they sign...with a smile on their face!!

PLEASE!!! This company is very dishonest. I am happy a few people have had good luck. They are the lucky ones! DO NOT USE THIS COMPANY, you will regret it like we do!! Please do research and check out the BBB and the FMCSA (Fedral motor carriers...this company already has a complaint within the FMCSA). Good luck to you and your move!

.

Great work guys, Thanks for handling my move

2
★★★★★

Great work guys, Thanks for handling my move

.

I would like to sincerely thank Rockland M & M Movers, the team and you. I dread moving. Simply, I have never had a good experience with movers. This was true until I moved with M & M. From the beginning things were different. You were on time, professional, friendly and accurate. My items were packed securely and then treated with respect despite being smothered in heavy blankets and boxing. The team had to make two stops to pick up my belongings and still beat me back to Manhattan from the first stop. The move was completed on time and all items were securely reassembled and placed.

The team was exceptionally professional and fit. I have found most movers to complain all day about the estimate provided by headquarters as if it were my fault. This never occurred.

At one point I apologetically asked for the piano to be moved a few inches for better centering. The response was, "good enough is not acceptable, only perfection is." I comfortably relaxed with my family in the new apartment that evening rather than having to relieve my
frustration.

I regret that I tried to save $200 one year earlier by selecting another company over M & M; the damage far exceeded this amount.

Thank you. I am happy to recommend Rockland M & M Movers to anybody, and I will.

2
★★★★★

I would like to sincerely thank Rockland M & M Movers, the team and you. I dread moving. Simply, I have never had a good experience with movers. This was true until I moved with M & M. From the beginning things were different. You were on time, professional, friendly and accurate. My items were packed securely and then treated with respect despite being smothered in heavy blankets and boxing. The team had to make two stops to pick up my belongings and still beat me back to Manhattan from the first stop. The move was completed on time and all items were securely reassembled and placed.

The team was exceptionally professional and fit. I have found most movers to complain all day about the estimate provided by headquarters as if it were my fault. This never occurred.

At one point I apologetically asked for the piano to be moved a few inches for better centering. The response was, "good enough is not acceptable, only perfection is." I comfortably relaxed with my family in the new apartment that evening rather than having to relieve my
frustration.

I regret that I tried to save $200 one year earlier by selecting another company over M & M; the damage far exceeded this amount.

Thank you. I am happy to recommend Rockland M & M Movers to anybody, and I will.

.

This will be my third move with this company. it is a wonderful company to use . My consultant was so kind and helpful. Every detail was covered. I have and will recommend this company to anyone that is moving. I even got a nice card from the company . Just give them a call. You will see what I am talking about.

2
★★★★★

This will be my third move with this company. it is a wonderful company to use . My consultant was so kind and helpful. Every detail was covered. I have and will recommend this company to anyone that is moving. I even got a nice card from the company . Just give them a call. You will see what I am talking about.

.

I schedualed another moving company to move us and when they showed up, the price we agreed upon was increased by more than 50%.
stuck in a corner we didnt know what to do. So I called a few moving companies to move us on extremely short notice. The only ones who were available were Rockland Movers and boy am i lucky they were.
They came the same day i called them and took care of my move from 5pm till 11pm. These guys are very professional and the price was outstanding for a last minute move.
These guys stick to their word!!!!

2
★★★★★

I schedualed another moving company to move us and when they showed up, the price we agreed upon was increased by more than 50%.
stuck in a corner we didnt know what to do. So I called a few moving companies to move us on extremely short notice. The only ones who were available were Rockland Movers and boy am i lucky they were.
They came the same day i called them and took care of my move from 5pm till 11pm. These guys are very professional and the price was outstanding for a last minute move.
These guys stick to their word!!!!

.

They definitely helped us have as easy and as stress-free a move as possible. The moving consultant we had (Alex) was very helpful and professional, and even called us on our moving day to check in and see how things were going. The actual movers (David and Steven) were incredibly nice and efficient- they showed up promptly as scheduled, moved all of our boxes immediately, wrapped all of our furniture, electronics, appliances, and pictures, and were out of our old place (4th story walk up) and into our new place in under 4.5 hours.

They were super-friendly and incredibly professional. I am definitely bookmarking them for the next time I move, and would recommend them without any hesitation.
Thank M & M

2
★★★★★

They definitely helped us have as easy and as stress-free a move as possible. The moving consultant we had (Alex) was very helpful and professional, and even called us on our moving day to check in and see how things were going. The actual movers (David and Steven) were incredibly nice and efficient- they showed up promptly as scheduled, moved all of our boxes immediately, wrapped all of our furniture, electronics, appliances, and pictures, and were out of our old place (4th story walk up) and into our new place in under 4.5 hours.

They were super-friendly and incredibly professional. I am definitely bookmarking them for the next time I move, and would recommend them without any hesitation.
Thank M & M

.

GREAT SERVICE, GREAT PRICE. THE MOST PROFESSIONAL MOVERS IVE EVER USED. WILL DEFINATELY RECOMMEND FLAT QUOTE TO ALL MY FAMILY AND FRIENDS.

2
★★★★★

GREAT SERVICE, GREAT PRICE. THE MOST PROFESSIONAL MOVERS IVE EVER USED. WILL DEFINATELY RECOMMEND FLAT QUOTE TO ALL MY FAMILY AND FRIENDS.

 

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