Meineke Car Care Center

★★☆☆☆
  • 1416 Saint Thomas St

    East Ridge, TN 37412

    Map & Directions
  • 423-402-9228

Automotive

Automotive
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2.0 1
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I onky gave two stars because it was so cheap, otherwise I would have given them one. I just moved up from atlanta, where I always did my own oil changes and tire rotations. I didn't have the time or space (being in an apartment now) to do it myself, and they were running a $19.95 special for oil change and rotation, how can you go wrong? There was one other customer and they took my truck right in. After an hour and a half the guy tells me its ready. I had been watching and knew they didn't do a rotation on it. When asked about it he explained that because of the larger tires (my truck is lifted with 33" tires) it was going to cost $12.95 extra. When I told him that the guy who checked me in asked the size of my tires and didn't mention an upcharge, he begrudgingly went back out to do it. Big tires are heavy and I think he just didn't want to lift them. He rotated the passenger side, but when he went to the drivers side he was unable to loosen a lugnut. He told me if he tried he was going to break the lug, and putting on a new one would run $150 and two more hours. I told him I had done the last rotation and put the nuts back on with a torque tube on an impact gun and it was unlkely they were overtorqued. He told me I must have crossthreaded it. I told him to put it back together and get me out of there. So for $19.95 and more than two hours of my time, I got an oil change, half a tire rotation, greasy floor mats (didn't put down a paper mat to protect mine) and oily/dirty interior panels. What a deal! Don't be shady, wipe off your hands before putting them all over my trucks interior, and put a damn paper down on the floor mat! Was going to tell my friends about it since it was so cheap, but won't bother now.

2
★★☆☆☆

I onky gave two stars because it was so cheap, otherwise I would have given them one. I just moved up from atlanta, where I always did my own oil changes and tire rotations. I didn't have the time or space (being in an apartment now) to do it myself, and they were running a $19.95 special for oil change and rotation, how can you go wrong? There was one other customer and they took my truck right in. After an hour and a half the guy tells me its ready. I had been watching and knew they didn't do a rotation on it. When asked about it he explained that because of the larger tires (my truck is lifted with 33" tires) it was going to cost $12.95 extra. When I told him that the guy who checked me in asked the size of my tires and didn't mention an upcharge, he begrudgingly went back out to do it. Big tires are heavy and I think he just didn't want to lift them. He rotated the passenger side, but when he went to the drivers side he was unable to loosen a lugnut. He told me if he tried he was going to break the lug, and putting on a new one would run $150 and two more hours. I told him I had done the last rotation and put the nuts back on with a torque tube on an impact gun and it was unlkely they were overtorqued. He told me I must have crossthreaded it. I told him to put it back together and get me out of there. So for $19.95 and more than two hours of my time, I got an oil change, half a tire rotation, greasy floor mats (didn't put down a paper mat to protect mine) and oily/dirty interior panels. What a deal! Don't be shady, wipe off your hands before putting them all over my trucks interior, and put a damn paper down on the floor mat! Was going to tell my friends about it since it was so cheap, but won't bother now.

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