Mike Counsil Plumbing Inc

★★★★☆
  • 1915 Otoole Way

    San Jose, CA 95131

    Map & Directions
  • 408-689-0733

Personal Services

Personal Services
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Great service. Thanks for helping me out with my plumbing issues. I would definitely recommend them to anyone

3
★★★★★

Great service. Thanks for helping me out with my plumbing issues. I would definitely recommend them to anyone

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The water heater they sold me a year ago worked just fine, until I had to turn it off for fumigation purposes. I then had to call them because PG&E could not get it turned back on. Turns out the igniter is bad. I call Mike Counsil immediately and they told me the next appointment they could get me was in two days. TWO days! That's two days without hot water. So I made the sacrifice of not showering for two days so as to comply with THEIR schedule.\n Two days later, they don't show. No call. Nothing. So now I'll be without hot water for I don't know how long. I try calling them and I get a message stating a phone number that doesn't even match the one listed on their website. I try calling ALL the numbers on their site and they all connect to the very same message. Their site says 24/7 by the way. So I have no recourse whatsoever. I called another company which did come out in just 2 hours. Unfortunately, they couldn't fix the problem either because they didn't have the parts for this heater that they know better than to sell because of the chronically bad igniter. To others out there. If you have a business and want to lose customers for life, this is the way to do it.

0
★☆☆☆☆

The water heater they sold me a year ago worked just fine, until I had to turn it off for fumigation purposes. I then had to call them because PG&E could not get it turned back on. Turns out the igniter is bad. I call Mike Counsil immediately and they told me the next appointment they could get me was in two days. TWO days! That's two days without hot water. So I made the sacrifice of not showering for two days so as to comply with THEIR schedule.\n Two days later, they don't show. No call. Nothing. So now I'll be without hot water for I don't know how long. I try calling them and I get a message stating a phone number that doesn't even match the one listed on their website. I try calling ALL the numbers on their site and they all connect to the very same message. Their site says 24/7 by the way. So I have no recourse whatsoever. I called another company which did come out in just 2 hours. Unfortunately, they couldn't fix the problem either because they didn't have the parts for this heater that they know better than to sell because of the chronically bad igniter. To others out there. If you have a business and want to lose customers for life, this is the way to do it.

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Had a faucet go out on me and the whole bathroom was wet and the water wouldn't stop (I honestly don't know where the main was until I called my husband).\r\n\r\nThey were there really quick and they fixed the problem. I really don't know much about plumbing, but I think they charge quite high for a 15 minute job.\r\n

2
★★★★☆

Had a faucet go out on me and the whole bathroom was wet and the water wouldn't stop (I honestly don't know where the main was until I called my husband).\r\n\r\nThey were there really quick and they fixed the problem. I really don't know much about plumbing, but I think they charge quite high for a 15 minute job.\r\n

Pros: Fast response and great service

Cons: Kinda pricey

Message from Mike Counsil Plumbing Inc

Specializing in Residential Electrical Design, Service And Installation

More about Mike Counsil Plumbing Inc

Interior Wiring; Electrician; Electric Repair; Residential Electrician; Electrical Design; Recessed Lighting; Exterior Lighting; Emergency Electrical Services; Generators; Surge Protection; Electric Panels

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