Pilates Reforming Ny

★☆☆☆☆
Affordable Pilates For Every...body!
  • 130 W 42nd St Ste 804

    New York, NY 10036

    Map & Directions
  • 212-569-7769

About Pilates Reforming Ny

Hours
Mon 7:30-20:30, Tue 7:30-20:30, Wed 7:30-20:30, Thu 7:30-20:30, Fri 7:30-20:30, Sat 9:00-17:00, Sun 9:00-17:00

Sports & Recreation

Sports & Recreation
More choices in New York:
Resultset_next

World Martial Arts Center

69 W 14th St Fl 4 New York, NY

Resultset_next

Movements Afoot | Pilates | New York City

49 W 27th St B New York, NY

1.0 1
Hi! Sign in to let us know how Pilates Reforming Ny was?
Write a Review
.

If I had the option to give negative stars, they would deserve negative 3 stars!

Incident 1: They impose expiration dates on your packages. It's fine if they do what they say, however those expiration dates all a sudden becomes closer when you book the package (it says 60 days online, but I got 30 days)

Incident 2: It took me 10 days, and talked to 5 different people, and yelled a few times to get my first class. And don't forget, my package now expires in 20 days!

Incident 3: Someone booked a class for me, and then subsequently called me to tell me ""by the way, you have to pay extra for that"". Why in the world would you book the class for me knowing exactly what package I have?

Incident 4: I got sick on the day of one of my private classes. My husband called, and he was told that I can't cancel the class because I have to call 24 hours in advance. Fine, they are just a bit inhumane, and I'm going to drag myself to pilates even though I'm sick. When I got there, not only I was told they cancelled my class because I'm sick (BTW, my husband explicitly said don't cancel, we'll call back if we want to). She refused to reschedule or refund, and here comes the grand finale - the receptionist said to me: ""Your husband should never have called. In fact, you don't look sick to me at all. I don't think you should get a refund, I don't think you should get a class, and I don't think you should get anything!"".

Their disclaimers and rules are half a page long on their website. But this is not going to deter me from letting the world know about their horrible service, I will also be complaining to BBB and suing them. Please join me if you have similar experience, email me at reformingnyBBB@gmail

0
★☆☆☆☆

If I had the option to give negative stars, they would deserve negative 3 stars!

Incident 1: They impose expiration dates on your packages. It's fine if they do what they say, however those expiration dates all a sudden becomes closer when you book the package (it says 60 days online, but I got 30 days)

Incident 2: It took me 10 days, and talked to 5 different people, and yelled a few times to get my first class. And don't forget, my package now expires in 20 days!

Incident 3: Someone booked a class for me, and then subsequently called me to tell me ""by the way, you have to pay extra for that"". Why in the world would you book the class for me knowing exactly what package I have?

Incident 4: I got sick on the day of one of my private classes. My husband called, and he was told that I can't cancel the class because I have to call 24 hours in advance. Fine, they are just a bit inhumane, and I'm going to drag myself to pilates even though I'm sick. When I got there, not only I was told they cancelled my class because I'm sick (BTW, my husband explicitly said don't cancel, we'll call back if we want to). She refused to reschedule or refund, and here comes the grand finale - the receptionist said to me: ""Your husband should never have called. In fact, you don't look sick to me at all. I don't think you should get a refund, I don't think you should get a class, and I don't think you should get anything!"".

Their disclaimers and rules are half a page long on their website. But this is not going to deter me from letting the world know about their horrible service, I will also be complaining to BBB and suing them. Please join me if you have similar experience, email me at reformingnyBBB@gmail

 

Wait, you're the expert.

If you've been to or used Pilates Reforming Ny, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review