Rob Sight Ford

★★★★★
  • 13901 Washington St

    Kansas City, MO 64145

    Map & Directions
  • 816-941-1200

About Rob Sight Ford

Categories
Hours
Mon 8:30am-8pm ; Tue 8:30am-8pm ; Wed 8:30am-6pm ; Thu 8:30am-8pm ; Fri 8:30am-6pm ; Sat 8:30am-6pm ; Sun Closed ; Appointments Available

Automotive

Automotive
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fixed recall item and provided necessary maintenance

5
★★★★★

fixed recall item and provided necessary maintenance

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Satisfied with repairs made

5
★★★★★

Satisfied with repairs made

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.

Service was outstanding as usual!

5
★★★★★

Service was outstanding as usual!

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I am always created with a smile that makes me feel welcome. I also know that I will be safe on the highway because those working on my car are top flight technicians.

5
★★★★★

I am always created with a smile that makes me feel welcome. I also know that I will be safe on the highway because those working on my car are top flight technicians.

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.

It was fantastic. This is the second vehicle that we've bought from Rob Sight Ford and we experienced the same exceptional service that we did the first time.

5
★★★★★

It was fantastic. This is the second vehicle that we've bought from Rob Sight Ford and we experienced the same exceptional service that we did the first time.

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Fast, efficient, helpful and job done right.

5
★★★★★

Fast, efficient, helpful and job done right.

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.

helpful, kind and respectful

5
★★★★★

helpful, kind and respectful

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.

Longer wait then I expected. Great service though! Friendly staff

5
★★★★★

Longer wait then I expected. Great service though! Friendly staff

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.

I don't take my cars anywhere else. As always, the customer service is the best in town!

5
★★★★★

I don't take my cars anywhere else. As always, the customer service is the best in town!

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.

Great, I had hit a curb (at 30mph) and had no visible damage. They adjusted my alignment while I rode my bicycle around town.

5
★★★★★

Great, I had hit a curb (at 30mph) and had no visible damage. They adjusted my alignment while I rode my bicycle around town.

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.

The over all process of purchasing my car was easy and went smoothly. Everyone was friendly.

5
★★★★★

The over all process of purchasing my car was easy and went smoothly. Everyone was friendly.

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.

Friendly, efficient service every time.

5
★★★★★

Friendly, efficient service every time.

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.

Great service and easy to deal with

5
★★★★★

Great service and easy to deal with

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.

Sales experience was outstanding. Everyone was very knowledgeable and helpful in our respects

5
★★★★★

Sales experience was outstanding. Everyone was very knowledgeable and helpful in our respects

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.

The staff was very professional - pleasant, thorough, knowledgeable. My wife and I were treated with the upmost respect. These comments refer to my calling to make the appointment as well as the day of service.

5
★★★★★

The staff was very professional - pleasant, thorough, knowledgeable. My wife and I were treated with the upmost respect. These comments refer to my calling to make the appointment as well as the day of service.

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.

Alex was very attentive but not pushy. Scott in finance is exceptional.

5
★★★★★

Alex was very attentive but not pushy. Scott in finance is exceptional.

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.

Dave Bryant does a great job. I only take my vehicle to him!

5
★★★★★

Dave Bryant does a great job. I only take my vehicle to him!

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.

Friendly, very knowledgeable and fast service

5
★★★★★

Friendly, very knowledgeable and fast service

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.

Brought my car in for a recall and 55,000 mike check up. Jess helped me get a rental car set up as my repair was going to be 3+ hours. Outstanding customer service and always very helpful!

5
★★★★★

Brought my car in for a recall and 55,000 mike check up. Jess helped me get a rental car set up as my repair was going to be 3+ hours. Outstanding customer service and always very helpful!

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.

Very helpful and informative. Glad repairs were less than I had expected

5
★★★★★

Very helpful and informative. Glad repairs were less than I had expected

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.

Very good, they are true professionals, finished the work in one day instead of two, Thank You Rob Sight Ford and Merry Christmas to everyone, see you in January for schedule maintenance. Sincerely, Victor

5
★★★★★

Very good, they are true professionals, finished the work in one day instead of two, Thank You Rob Sight Ford and Merry Christmas to everyone, see you in January for schedule maintenance. Sincerely, Victor

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.

Great car and customer service.

5
★★★★★

Great car and customer service.

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.

Love the customer service, friendliness, and knowledge that the mechanics show!

5
★★★★★

Love the customer service, friendliness, and knowledge that the mechanics show!

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Vehicle ready before it was promised

5
★★★★★

Vehicle ready before it was promised

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.

A friendly, relaxed, helpful buying experience with knowledgable staff,interested in locating a truck meeting my needs. I was very satisfied with the price. My 2018 F150 is the 3rd recent purchase from the Rob Sight Dealership. The service department offers very good service if a warranty repair is needed.

5
★★★★★

A friendly, relaxed, helpful buying experience with knowledgable staff,interested in locating a truck meeting my needs. I was very satisfied with the price. My 2018 F150 is the 3rd recent purchase from the Rob Sight Dealership. The service department offers very good service if a warranty repair is needed.

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.

Total Awesome She is the best.

5
★★★★★

Total Awesome She is the best.

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.

The Service staff are courteous and professional. I also appreciate the dealership providing me with a place to set-up my laptop and get work done while waiting for my car to be serviced.

5
★★★★★

The Service staff are courteous and professional. I also appreciate the dealership providing me with a place to set-up my laptop and get work done while waiting for my car to be serviced.

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.

Checked and re-checked my car to make sure I would be safe on my Thanksgiving trip. I always feel safe because of the outstanding service I receive each and every time. Thank you for being there for me!

5
★★★★★

Checked and re-checked my car to make sure I would be safe on my Thanksgiving trip. I always feel safe because of the outstanding service I receive each and every time. Thank you for being there for me!

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.

The service took about an hour longer than expected and Eric discounted the service which I grately appreciated.

5
★★★★★

The service took about an hour longer than expected and Eric discounted the service which I grately appreciated.

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Had several cups of coffee and then my truck s ready.

5
★★★★★

Had several cups of coffee and then my truck s ready.

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.

The service department is always professional and keeps client's waiting informed of what is going on. Very friendly team atmosphere

5
★★★★★

The service department is always professional and keeps client's waiting informed of what is going on. Very friendly team atmosphere

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Got an oil change. Quick fast service

5
★★★★★

Got an oil change. Quick fast service

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We have consistently enjoyed excellent service, always professional and fair. I always appreciate the accurate and appropriate information from the service department.

5
★★★★★

We have consistently enjoyed excellent service, always professional and fair. I always appreciate the accurate and appropriate information from the service department.

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.

Car buying experience at Rob Sight was very smooth and awesome. No hassles of bargaining, so no worries of getting good or bad price. Jeff was very helpful in the complete process.

5
★★★★★

Car buying experience at Rob Sight was very smooth and awesome. No hassles of bargaining, so no worries of getting good or bad price. Jeff was very helpful in the complete process.

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Satisfied how they resolved my problem

5
★★★★★

Satisfied how they resolved my problem

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Sirius-XM hung between updates. They cleared the problem within the estimated time. Good job.

5
★★★★★

Sirius-XM hung between updates. They cleared the problem within the estimated time. Good job.

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Good. They took care of my carbon monoxide recall problem.

5
★★★★★

Good. They took care of my carbon monoxide recall problem.

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.

Quality people and quality work
.

5
★★★★★

Quality people and quality work
.

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.

Quick; accomplished 15,000-mile service in about 30 minutes.

5
★★★★★

Quick; accomplished 15,000-mile service in about 30 minutes.

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.

work was done quickly & completely. vehicle condition report shared with me at completion.

5
★★★★★

work was done quickly & completely. vehicle condition report shared with me at completion.

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.

The oil change services I received were excellent, an improvement over the previous experience. The amenities were highly appreciated, as the shuttle to/from work and car wash are what keep me coming back.

5
★★★★★

The oil change services I received were excellent, an improvement over the previous experience. The amenities were highly appreciated, as the shuttle to/from work and car wash are what keep me coming back.

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.

Tim explained everything to me so clearly. He called as soon as he had information and as soon as my car was complete. He was so easy to work with

5
★★★★★

Tim explained everything to me so clearly. He called as soon as he had information and as soon as my car was complete. He was so easy to work with

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.

Always this dealership service department has the best customer service!

5
★★★★★

Always this dealership service department has the best customer service!

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.

I did have to leave a message with the service department and did not receive a call back until the next day. But over all I am happy with the service I was provided.

5
★★★★★

I did have to leave a message with the service department and did not receive a call back until the next day. But over all I am happy with the service I was provided.

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Best Dealership I have ever been to!

5
★★★★★

Best Dealership I have ever been to!

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I get trustworthy service.Dave makes sure all my request are fulfilled.

5
★★★★★

I get trustworthy service.Dave makes sure all my request are fulfilled.

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Excellent service and organization.

5
★★★★★

Excellent service and organization.

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Timely, courteous, professional
.

5
★★★★★

Timely, courteous, professional
.

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.

As always, I was courteously greeted. Erik explained the part that was to be replaced and the approximate time it would take. I usually bring my laptop so I can get some work done, so I also want to thank Mr. Sight for creating work stations for that very purpose.

5
★★★★★

As always, I was courteously greeted. Erik explained the part that was to be replaced and the approximate time it would take. I usually bring my laptop so I can get some work done, so I also want to thank Mr. Sight for creating work stations for that very purpose.

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.

Great service as usual. They completed my job within the time frame they gave me and I was able to make my next appointment in plenty of time. Courteous and professional

5
★★★★★

Great service as usual. They completed my job within the time frame they gave me and I was able to make my next appointment in plenty of time. Courteous and professional

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