Firestone Complete Auto Care

★☆☆☆☆
Whatever you drive, drive a Firestone
  • 3425 W 66Th St

    Edina, MN 55435

    Map & Directions
  • 952-641-7574

About Firestone Complete Auto Care

Hours
Sunday 8:00 AM-5:00 PM, Monday 7:00 AM-8:00 PM, Tuesday 7:00 AM-8:00 PM, Wednesday 7:00 AM-8:00 PM, Thursday 7:00 AM-8:00 PM, Friday 7:00 AM-8:00 PM, Saturday 7:00 AM-6:00 PM
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I am wondering if because we are women, they like to lie and charge for services they haven't COMPLETED!!!!

I took my vehicle for an oil change. I was told that it would take a hour to finish. A hour later, I get a phone call from one of the associates. He mentioned that I needed addtional work done and then he said that I needed an alignment. Now here is the kicker!!! I just took my car there 3 weeks prior to get an alignment!!!!

THAT'S RIGHT, THE ASSOCIATE FROM THIS SAME FIRESTONE SAID THAT I NEEDED AN ALIGNMENT

He said that I needed the back tires were bad and that I needed tires. Okay, if the techs from firestone had performed the alignment, wouldn't they had known that I had bad tires in the first place?

After I futher questioned him, he said that he hadn't looked at my history. Wow!!!!!

I just couldn't believe the dishonesty that people will do to make money.

But believe you me, you reap what you sow!!!

I will be reporting this to Firestone Corporation. I don't know what much will happen, but if this review can help at least a few people out there to take their vehicle to a more reputable business, I've made my point!!!

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★☆☆☆☆

I am wondering if because we are women, they like to lie and charge for services they haven't COMPLETED!!!!

I took my vehicle for an oil change. I was told that it would take a hour to finish. A hour later, I get a phone call from one of the associates. He mentioned that I needed addtional work done and then he said that I needed an alignment. Now here is the kicker!!! I just took my car there 3 weeks prior to get an alignment!!!!

THAT'S RIGHT, THE ASSOCIATE FROM THIS SAME FIRESTONE SAID THAT I NEEDED AN ALIGNMENT

He said that I needed the back tires were bad and that I needed tires. Okay, if the techs from firestone had performed the alignment, wouldn't they had known that I had bad tires in the first place?

After I futher questioned him, he said that he hadn't looked at my history. Wow!!!!!

I just couldn't believe the dishonesty that people will do to make money.

But believe you me, you reap what you sow!!!

I will be reporting this to Firestone Corporation. I don't know what much will happen, but if this review can help at least a few people out there to take their vehicle to a more reputable business, I've made my point!!!

Message from Firestone Complete Auto Care

Our skilled technicians at your Edina, MN Firestone Complete Auto Care are ready to serve all of your vehicle needs, keeping your car newer longer. From tires, auto services, and brakes, to alignments, transmissions, and batteries, your Firestone Complete Auto Care is your total car care company! You can drive easy with our Fixed Right Promise, too. We promise your car will be fixed right the first time, at the right price, and delivered right on time. Call or make an appointment online at one of our 1,700 locations. We re open late and on weekends!

 

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