Castle Dental

★★★★☆
BEST OFFER EVER! $29 cleaning, exam, x-ray, and therapeutic rinse
  • 117 Louis Henna Blvd A230 Bldg. B230

    Round Rock, TX 78664

    Map & Directions
  • 512-238-7449

3.7037 27
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Everyone is so friendly and helpful! It's a great office, great staff, and they take time to answer all your questions.\n

2
★★★★★

Everyone is so friendly and helpful! It's a great office, great staff, and they take time to answer all your questions.\n

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Everyone is so friendly and helpful! It's a great office, great staff, and they take time to answer all your questions.

5
★★★★★

Everyone is so friendly and helpful! It's a great office, great staff, and they take time to answer all your questions.

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.

Everyone at this office makes me feel welcome and happy to see me. They are kind, considerate and just very good at what they do!!!!!

5
★★★★★

Everyone at this office makes me feel welcome and happy to see me. They are kind, considerate and just very good at what they do!!!!!

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.

Everyone at this office makes me feel welcome and happy to see me. They are kind, considerate and just very good at what they do!!!!!\n

2
★★★★★

Everyone at this office makes me feel welcome and happy to see me. They are kind, considerate and just very good at what they do!!!!!\n

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Professional, competent and friendly staff/personnel. I trust I'm in good hands.\n

2
★★★★★

Professional, competent and friendly staff/personnel. I trust I'm in good hands.\n

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Professional, competent and friendly staff/personnel. I trust I'm in good hands.

5
★★★★★

Professional, competent and friendly staff/personnel. I trust I'm in good hands.

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.

Best dental experience. Ever. Everyone was very friendly and customer service-oriented.\n

2
★★★★★

Best dental experience. Ever. Everyone was very friendly and customer service-oriented.\n

.

Best dental experience. Ever. Everyone was very friendly and customer service-oriented.

5
★★★★★

Best dental experience. Ever. Everyone was very friendly and customer service-oriented.

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.

The office staff from reception to Dentist was friendly and welcoming!\n

2
★★★★★

The office staff from reception to Dentist was friendly and welcoming!\n

.

The staff is always friendly and warm, yet professional. I never feel worried about going to a dentist anymore. They've done a great job every step of the way and have made my mouth feel so much better.

2
★★★★★

The staff is always friendly and warm, yet professional. I never feel worried about going to a dentist anymore. They've done a great job every step of the way and have made my mouth feel so much better.

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The office staff was very understanding and Dr Elza with very nice and all them were I had not been to the dentist in years 15 at least and I had to have my wisdom teeth removed and he was very nice and understanding of my nervousness and I would recommend this office to anyone looking for a good dentist.\n

2
★★★★★

The office staff was very understanding and Dr Elza with very nice and all them were I had not been to the dentist in years 15 at least and I had to have my wisdom teeth removed and he was very nice and understanding of my nervousness and I would recommend this office to anyone looking for a good dentist.\n

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Thanks for making my visits to your office the best dental experience I've had up to date.

2
★★★★★

Thanks for making my visits to your office the best dental experience I've had up to date.

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Great service

2
★★★★★

Great service

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I feel this is important. In this day where it is hard to get quality time with any practitioner, I was more than impressed especially with the dentist I talked to. He spent some real time walking me through my dental situation and it made me feel so much better about the process. This is something that has been missing for a long time and it was beyond refreshing to experience this again. Very well done. This makes a great reference point when I tell others.\n

2
★★★★★

I feel this is important. In this day where it is hard to get quality time with any practitioner, I was more than impressed especially with the dentist I talked to. He spent some real time walking me through my dental situation and it made me feel so much better about the process. This is something that has been missing for a long time and it was beyond refreshing to experience this again. Very well done. This makes a great reference point when I tell others.\n

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I have been visiting this office for appx 2 yrs and have been very happy with the staff. The office staff is always very friendly. The hygienist is very professional but makes you feel like her friend! Everyone is great! I have recommended this office to many of my friends and co-workers!\n

2
★★★★★

I have been visiting this office for appx 2 yrs and have been very happy with the staff. The office staff is always very friendly. The hygienist is very professional but makes you feel like her friend! Everyone is great! I have recommended this office to many of my friends and co-workers!\n

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I find all the staff at this practice very helpful and welcoming. As someone who is not very keen going to the dentist - they make it all very easy.\n

2
★★★★★

I find all the staff at this practice very helpful and welcoming. As someone who is not very keen going to the dentist - they make it all very easy.\n

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The team was very nice and did a really good job and were very friendly\n

2
★★★★★

The team was very nice and did a really good job and were very friendly\n

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The dental hygienist was excellent. The best cleaning EVER.

2
★★★★★

The dental hygienist was excellent. The best cleaning EVER.

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I was so excited to have a dentist in Bastrop that accepted my dental insurance. I went in for a cleaning, stayed in the office for over 4 hours, ended up with a crown and a bridge instead. I now have a finance bill for almost $3k and they are still billing me over $1k for something that is not even covered!!! My insurance carrier advised that Castle NEVER called for a pre authorization or approval or they would have found out before they made me finance MY portion and put this thing in my mouth. Which, by the way, fell out 3 times and is still crooked. The X ray tech was a student and it took almost an hour to get x rays. I could go on and on about the incompetency at this office and the fact that all they want to do is everything that costs a lot more than a cleaning!! Don't go there. There are over 15 reviews of Castle Dental, why didn't I read them BEFORE I went in to save some money.....

0
★☆☆☆☆

I was so excited to have a dentist in Bastrop that accepted my dental insurance. I went in for a cleaning, stayed in the office for over 4 hours, ended up with a crown and a bridge instead. I now have a finance bill for almost $3k and they are still billing me over $1k for something that is not even covered!!! My insurance carrier advised that Castle NEVER called for a pre authorization or approval or they would have found out before they made me finance MY portion and put this thing in my mouth. Which, by the way, fell out 3 times and is still crooked. The X ray tech was a student and it took almost an hour to get x rays. I could go on and on about the incompetency at this office and the fact that all they want to do is everything that costs a lot more than a cleaning!! Don't go there. There are over 15 reviews of Castle Dental, why didn't I read them BEFORE I went in to save some money.....

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I went to the office to have a lower cavity fixed. I repeatedly, and I mean repeatedly told everyone in the office, I could only afford to have the one tooth fixed.\r\nHowever, the staff continually tried to force other services on me I did not need. This behavior was repeated from my last visit in 2007, and again earlier.\r\n\r\nThey are pushy. Their primary purpose is for you to buy services that you do not immediately want or need.\r\n\r\nAlso, the office had a brand new dental assistant that repeatedly made mistakes causing me repeated discomfort.\r\n\r\nThe office will try to conduct services on the customer, without prior approval. Such as, they did not get my approval or tell me the cost of my x-rays prior to getting them.\r\n\r\nIf you are wealthy and/or of means and do not care of the expense of your dental care proceed to Castle Dental, otherwise i strongly advise not using this office.

0
★☆☆☆☆

I went to the office to have a lower cavity fixed. I repeatedly, and I mean repeatedly told everyone in the office, I could only afford to have the one tooth fixed.\r\nHowever, the staff continually tried to force other services on me I did not need. This behavior was repeated from my last visit in 2007, and again earlier.\r\n\r\nThey are pushy. Their primary purpose is for you to buy services that you do not immediately want or need.\r\n\r\nAlso, the office had a brand new dental assistant that repeatedly made mistakes causing me repeated discomfort.\r\n\r\nThe office will try to conduct services on the customer, without prior approval. Such as, they did not get my approval or tell me the cost of my x-rays prior to getting them.\r\n\r\nIf you are wealthy and/or of means and do not care of the expense of your dental care proceed to Castle Dental, otherwise i strongly advise not using this office.

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DO NOT GO HERE, ALL THEY WANT IS YOUR MONEY!!! i went in knowing i needed a root canal, and on admission, they made me take a series of xrays, although i told them i needed a root canal. upon sitting in the chair, a ""dentist"" came into the room and said ""you need a root canal."" they then demanded $2400 or no care, so i split, and i still got a bill. seriously, stay away from this place!!!!

0
★☆☆☆☆

DO NOT GO HERE, ALL THEY WANT IS YOUR MONEY!!! i went in knowing i needed a root canal, and on admission, they made me take a series of xrays, although i told them i needed a root canal. upon sitting in the chair, a ""dentist"" came into the room and said ""you need a root canal."" they then demanded $2400 or no care, so i split, and i still got a bill. seriously, stay away from this place!!!!

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I chipped one of my teeth on thursday night. My normal Dentist in Hutto was not able to fit me in and I went to Castle Dental. What a mistake that was. On the window they advertise X-rays and exam for $79 (normal charge on the poster said $159). I however was charged $180, my insurane was charged $175 and the exuse they gave me was, I had insurance. I later received a bill for $11.87 in addition to what i had already paid. The office personel told me over the phone, since I had insurance they had to charge me the outrageous price, it was ""Compnay Policy"". On top of it they told me I was going need a Crown and an emergency deep cleaning or I may loose some teeth. All this fictional myths totaled $2800. The next monday, I took myself to the Greatist Dentist in the world, well around here anyway, my normal Dentist. I had to redo my x-rays and exam. because the x-rays they took weren't good and an untrained monkey could of done a better Job at taking X-rays. My total with cleaning and a filling was $32. Makes you think doesn't it. If there was anything lower then one star they would get it. If there are enough people out there that had the same problem, we should all look into legal action for horrible and immoral business practices.

0
★☆☆☆☆

I chipped one of my teeth on thursday night. My normal Dentist in Hutto was not able to fit me in and I went to Castle Dental. What a mistake that was. On the window they advertise X-rays and exam for $79 (normal charge on the poster said $159). I however was charged $180, my insurane was charged $175 and the exuse they gave me was, I had insurance. I later received a bill for $11.87 in addition to what i had already paid. The office personel told me over the phone, since I had insurance they had to charge me the outrageous price, it was ""Compnay Policy"". On top of it they told me I was going need a Crown and an emergency deep cleaning or I may loose some teeth. All this fictional myths totaled $2800. The next monday, I took myself to the Greatist Dentist in the world, well around here anyway, my normal Dentist. I had to redo my x-rays and exam. because the x-rays they took weren't good and an untrained monkey could of done a better Job at taking X-rays. My total with cleaning and a filling was $32. Makes you think doesn't it. If there was anything lower then one star they would get it. If there are enough people out there that had the same problem, we should all look into legal action for horrible and immoral business practices.

Pros: Clean

Cons: overcharging made up dental problems.

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This place is a joke! First of all since when do you have to go get evaluated to get your teeth cleaned (they don?t do eval. and cleaning on same apt.=more $$$ for them)? second of all I take very good care of my teeth, go in this place and they tell me I have all sorts of cavities and I need a ""deep cleansing"". This is what you WILL get told, they will not give you a regular cleansing due to the fact that they make no money on it and make about 400 or more on a ""deep cleansing"". Another thing...if you go here be prepared to have a total of 4 different sets of hands in your mouth. I tried to call and schedule a regular cleansing due to the fact that I couldn?t fit a ""deep cleansing"" into my budget, and they would not do it...doctors orders! I have come to believe that the doctor doesn?t care about the patients and their well being but just about what is in their wallet.

0
★☆☆☆☆

This place is a joke! First of all since when do you have to go get evaluated to get your teeth cleaned (they don?t do eval. and cleaning on same apt.=more $$$ for them)? second of all I take very good care of my teeth, go in this place and they tell me I have all sorts of cavities and I need a ""deep cleansing"". This is what you WILL get told, they will not give you a regular cleansing due to the fact that they make no money on it and make about 400 or more on a ""deep cleansing"". Another thing...if you go here be prepared to have a total of 4 different sets of hands in your mouth. I tried to call and schedule a regular cleansing due to the fact that I couldn?t fit a ""deep cleansing"" into my budget, and they would not do it...doctors orders! I have come to believe that the doctor doesn?t care about the patients and their well being but just about what is in their wallet.

Pros: I got to talk to a lot of the employees as they all came around to put their hands in my mouth

Cons: everything about this place

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\r\nWent in to see a dentist about a crown lengthening today. He met me told me I should see a root canal specialist first and then charged me $50 for the visit.\r\n\r\nHe never even opened my mouth!\r\n\r\nI will NEVER EVER go there again. I'm fed up and feel totally like giving up on dentists here in Austin.

0
★☆☆☆☆

\r\nWent in to see a dentist about a crown lengthening today. He met me told me I should see a root canal specialist first and then charged me $50 for the visit.\r\n\r\nHe never even opened my mouth!\r\n\r\nI will NEVER EVER go there again. I'm fed up and feel totally like giving up on dentists here in Austin.

Cons: Office smells like smoke, Was charged for absolutely nothing,

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The company double bills, over charges and the staff is not helpful. The company uses strong arm tactics. Don't walk in run away.

0
★☆☆☆☆

The company double bills, over charges and the staff is not helpful. The company uses strong arm tactics. Don't walk in run away.

Pros: Hygenist was ok

Cons: staff, billing, nightmare

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The work was horrible and way overpriced. My wife is now having to go to another dentist, two days later, to have the work that Castle did on a cavity fixed. I'm in the process of disputing the charges with Castle, but I doubt anything will come of it.\n\nOn top of it all, they charged us $45 for a copy of the X-Rays (I called five other dentists and no others charge anything) and I had to make three trips to the office to pick them up (They'd tell me they'd be ready so I'd show up and they wouldn't have them).\n\nGo anywhere but here.

0
★☆☆☆☆

The work was horrible and way overpriced. My wife is now having to go to another dentist, two days later, to have the work that Castle did on a cavity fixed. I'm in the process of disputing the charges with Castle, but I doubt anything will come of it.\n\nOn top of it all, they charged us $45 for a copy of the X-Rays (I called five other dentists and no others charge anything) and I had to make three trips to the office to pick them up (They'd tell me they'd be ready so I'd show up and they wouldn't have them).\n\nGo anywhere but here.

Cons: Poor work, Poor attitude, Fear tactics

.

Because of my immediate need and lack of insurance I had little choice but to use Castle Dental.. The price is a little cheaper then others but you get what you pay for.. If all you need is fillings done and don't care waiting a couple extra hours past your appointment, this office is adequate. I have more work that I need done but I don't ever plan on using them again..

1
★★☆☆☆

Because of my immediate need and lack of insurance I had little choice but to use Castle Dental.. The price is a little cheaper then others but you get what you pay for.. If all you need is fillings done and don't care waiting a couple extra hours past your appointment, this office is adequate. I have more work that I need done but I don't ever plan on using them again..

 

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