Diamonds Choice Inc

★★☆☆☆
  • 1125 Woodruff Rd # 1703

    Greenville, SC 29607

    Map & Directions
  • 864-627-8004

About Diamonds Choice Inc

Hours
Mon-Thu 10am-6pm, Fri 10am-7pm, Sat 10am-5pm

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I was a consignment customer of Diamonds Choice and did not have a pleasant experience. After eight months, when my wedding band sold, they didn't notify me. They were unclear as to their policy about what is needed to claim the proceeds from the sale. Keep all records and receipts. Unfortunately after nine months, I did not have my claim receipt and it's extremely difficult to receive compensation if at all. In my experience, they appear to treat consignment customers and jewelry customers quite differently. I have dealt with jewelry stores in different countries due to my work. I purchased pearls in China and gold jewelry in India and my experience at Diamonds Choice was the most uncomfortable ever. The owner and sales people should keep in mind that consigning jewelry may be an emotional experience for some due to the symbolic nature of jewelry. Perhaps the item belonged to a loved one, or it was from a previous relationship. Either way, this establishment needs to be aware of their unfair consignment policies and work on improving customer service.

2
★★☆☆☆

I was a consignment customer of Diamonds Choice and did not have a pleasant experience. After eight months, when my wedding band sold, they didn't notify me. They were unclear as to their policy about what is needed to claim the proceeds from the sale. Keep all records and receipts. Unfortunately after nine months, I did not have my claim receipt and it's extremely difficult to receive compensation if at all. In my experience, they appear to treat consignment customers and jewelry customers quite differently. I have dealt with jewelry stores in different countries due to my work. I purchased pearls in China and gold jewelry in India and my experience at Diamonds Choice was the most uncomfortable ever. The owner and sales people should keep in mind that consigning jewelry may be an emotional experience for some due to the symbolic nature of jewelry. Perhaps the item belonged to a loved one, or it was from a previous relationship. Either way, this establishment needs to be aware of their unfair consignment policies and work on improving customer service.

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