Banfield Pet Hospital

★★★★☆
  • 719 Sleater Kinney Rd SE Suite 160

    Lacey, WA 98503

    Map & Directions
  • 360-459-8242

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Hours
M-Sa 7am-7pm, Su 8am-5pm
Phones
  • Fax (360-459-9123)
Year Established
  • 1994

Pets & Animals

Pets & Animals
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My cat was attacked by a neighbor cat and he got a large abscess on his face. We took him to Banfield for the simple reason they were affordable and easy to get into last minute. The inital fee for fixing my cat was astronomical (as usual) and once we weeded through the uneccessary items, the vet helped me bring down the cost to an affordable amount. They fixed up my boy and I brought him home a couple hours later. \r\n\r\nOne month goes by and I notice his face is swollen again. The abscess is back. This time there was no fight. I began to treat it myself and when the abscess started to drain I noticed a white hard bump inside. I pulled out a 1/2"" cat claw that apparently went unnoticed by the vet the first time around. \r\n\r\nI understand accidents happen. But how can you miss that? All they needed to to was clean one hole.\r\n\r\nOn top of the recurring infection, my cat is now suffering terribly from some sort of bladder infection that causes him to have blood in his urine. \r\n\r\nToday I called Banfield to explain my concerns. I was trying to control my emotions because the worry that we couldn't afford more treatments and may have to euthanise him was in the back of my mind, and here is what the employee said to me: ""maybe if you kept him inside he wouldn't get in fights with other animals."" Of all the condescending remarks a person... a VET no less, could say to another person. \r\n\r\nIf you are looking for a vet who will do thorough work on your pet. And a vet that will have compassion and show some common courtesty, you may want to go elsewhere. \r\n\r\n

1
★★☆☆☆

My cat was attacked by a neighbor cat and he got a large abscess on his face. We took him to Banfield for the simple reason they were affordable and easy to get into last minute. The inital fee for fixing my cat was astronomical (as usual) and once we weeded through the uneccessary items, the vet helped me bring down the cost to an affordable amount. They fixed up my boy and I brought him home a couple hours later. \r\n\r\nOne month goes by and I notice his face is swollen again. The abscess is back. This time there was no fight. I began to treat it myself and when the abscess started to drain I noticed a white hard bump inside. I pulled out a 1/2"" cat claw that apparently went unnoticed by the vet the first time around. \r\n\r\nI understand accidents happen. But how can you miss that? All they needed to to was clean one hole.\r\n\r\nOn top of the recurring infection, my cat is now suffering terribly from some sort of bladder infection that causes him to have blood in his urine. \r\n\r\nToday I called Banfield to explain my concerns. I was trying to control my emotions because the worry that we couldn't afford more treatments and may have to euthanise him was in the back of my mind, and here is what the employee said to me: ""maybe if you kept him inside he wouldn't get in fights with other animals."" Of all the condescending remarks a person... a VET no less, could say to another person. \r\n\r\nIf you are looking for a vet who will do thorough work on your pet. And a vet that will have compassion and show some common courtesty, you may want to go elsewhere. \r\n\r\n

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Our first initial visit, the Dr spent 1.5 hours with us, looking our dog over and discussing multiple options. We were never pressured to spend money we didn't have, we were given the best options for the best price possible. If we wanted something checked, they never had a problem checking it.

5
★★★★★

Our first initial visit, the Dr spent 1.5 hours with us, looking our dog over and discussing multiple options. We were never pressured to spend money we didn't have, we were given the best options for the best price possible. If we wanted something checked, they never had a problem checking it.

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Message from Banfield Pet Hospital

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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