Golden China Restaurant

★★★☆☆
  • 1866 Main St

    Watsonville, CA 95076

    Map & Directions
  • 831-724-6957

About Golden China Restaurant

Details
Hours
Monday-Sunday

Food

Food
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I have eaten several times at Golden China recently. The food is good, the service a little slow, but I left happy with yummy leftovers.

A few years ago all the dishes I tried tasted strongly of ginger. That is no longer so.

1
★★★☆☆

I have eaten several times at Golden China recently. The food is good, the service a little slow, but I left happy with yummy leftovers.

A few years ago all the dishes I tried tasted strongly of ginger. That is no longer so.

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If you order a dish and get something that you were not expecting AT ALL, you might have to pay unless you want to deal with the extremely unpleasant owner.

HORRIBLE BUSINESS ETHICS. I seriously hope they don't treat their employees the same way they treat customers. My sister had been a regular customer for 2 years, she brought me here bragging about their good food.

I ordered Chow Fun expecting the same dish they serve in China (or similar) and every other Chinese Restaurant; for some reason they deep fried the noodles, which seemed really disgusting to us. Very nicely we explained our disappointment, however the ""owner"" Jenny Uw refused to replace the dish and kept insisting on charging us for it instead of giving it away to an employee.

She wouldn't listen to our arguments, when you go to a Chinese restaurant you expect a Chinese dish which this wasn't!

She didn't apologize or listen to us. The staff was really nice and apologetic, unfortunately they have a terrible boss that knows nothing about good customer service.

0
★☆☆☆☆

If you order a dish and get something that you were not expecting AT ALL, you might have to pay unless you want to deal with the extremely unpleasant owner.

HORRIBLE BUSINESS ETHICS. I seriously hope they don't treat their employees the same way they treat customers. My sister had been a regular customer for 2 years, she brought me here bragging about their good food.

I ordered Chow Fun expecting the same dish they serve in China (or similar) and every other Chinese Restaurant; for some reason they deep fried the noodles, which seemed really disgusting to us. Very nicely we explained our disappointment, however the ""owner"" Jenny Uw refused to replace the dish and kept insisting on charging us for it instead of giving it away to an employee.

She wouldn't listen to our arguments, when you go to a Chinese restaurant you expect a Chinese dish which this wasn't!

She didn't apologize or listen to us. The staff was really nice and apologetic, unfortunately they have a terrible boss that knows nothing about good customer service.

Pros: the staff is nice

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The food is very good. and the prices are good too. It's hard to find good Chinese restaurants if your not in San Francisco. But this place is up there.

4
★★★★☆

The food is very good. and the prices are good too. It's hard to find good Chinese restaurants if your not in San Francisco. But this place is up there.

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Whenever we have a group at the office in Watsonville, the office calls in an order from Golden China. The dishes are pretty substantial and there are plenty of vegetarian dishes to choose from.

4
★★★★☆

Whenever we have a group at the office in Watsonville, the office calls in an order from Golden China. The dishes are pretty substantial and there are plenty of vegetarian dishes to choose from.

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I was a regular customer at Golden China for over 10 years we had company lunches ordered to go at least once a week but unfortunately one day i was in the restaurant and ordered mongolian beef the beef was spoiled i mentioned it to the server when the server came back she stated the owner said i could place an order and get 50% off the next plate. This was really upsetting to me and I am constantly telling friends and acquaitances to not eat there. They were unprofessional and greedy.

0
★☆☆☆☆

I was a regular customer at Golden China for over 10 years we had company lunches ordered to go at least once a week but unfortunately one day i was in the restaurant and ordered mongolian beef the beef was spoiled i mentioned it to the server when the server came back she stated the owner said i could place an order and get 50% off the next plate. This was really upsetting to me and I am constantly telling friends and acquaitances to not eat there. They were unprofessional and greedy.

Pros: There food was no good

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Golden china has great food at a cheap price. I really like their booths because they give privacy so you can enjoy your meal. The service is good too.

4
★★★★☆

Golden china has great food at a cheap price. I really like their booths because they give privacy so you can enjoy your meal. The service is good too.

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